really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,390 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2014 Volkswagen Jetta Owner Comments

problem #10

Dec 122016


  • 90,525 miles


Heating for car cabin. My car is a 2014 and this year in the middle of winter in Chicago. My heater gave out. I have no heat. There is a recall for the same default part on the VW passat tdi but not for the VW Jetta tdi, even thought the problem and the solution are the exact same.

- Lombard, IL, USA

problem #9

Aug 102016


  • 25,000 miles
Vehicle in motion, one occurrence on city street w/braking and one occurrence on highway, no braking with large bump, no turns, all 4 door locks unlocked simultaneously and doors opened. Dealer could not find fault codes or have this happen when they drove the car. VW position is that "this is not possible". no repairs were made. There is no documentation & there is no proof, but it did happen twice since car was purchased new in June 2014.

- Baldwin, NY, USA

problem #8

May 272016


  • 98,000 miles
My Jetta has been leaking transmission fluid. I was searching to see what gear oil is needed for my car as I would like to fill it back up to the appropriate level and a recall showed up about an O-ring between the transmission and the oil cooler. My car was not listed in this recall, however my car is still leaking transmission fluid at this time. On another subject my fuel pump seems to run for awhile after I shut the car off. I took it to a VW dealership and they stated it was fine. Still a bit of a worry as sometimes it runs for up to 3 minutes after.

- Dexter, NY, USA

problem #7

Aug 102016


  • 39,950 miles


The key constantly gets stuck in the on position and I cannot turn off the vehicle.

- Carrboro, NC, USA

problem #6

Jul 302016


  • 39,780 miles
The horn stopped working from one day to the next day. We were driving on Friday and used the horn on the road and Saturday in the driveway I honked the horn at my wife and it did not work. I also noticed that when we set the car alarm on Saturday the horn would not work.

- San Antonio, TX, USA

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problem #5

Jan 122016


  • 0 miles
Moon roof front panel is shattered it was in the garage overnight and I looked up when pulling out and thought oh there is front on it so I touched it. It felt like paper I got out of the car and it's all crushed.

- Charlestown, RI, USA

problem #4

Jul 102014


  • 250 miles


This vehicle has chrome trim on dashboard air conditioning vents next to driver's and front seat passenger's doors, and that chrome trim puts circular reflections (ovals or ring images) in the exterior rear view mirrors, both sides. When driver glances at these rear view mirrors there are distracting images that initially must be consciously considered to ignore as "false" that another vehicle, or something, is behind the car. Over time this "programs" the driver's brain to disregard images in the mirrors. I believe this is a safety issue because it likely increases chance that driver will ignore potentially dangerous tailgaters and the like. The fix would be for VW to remove and replace this plastic chrome trim, using something like with non-glare black plastic.

- Wpafb, OH, USA

problem #3

Feb 092015


  • 2,500 miles
*white powder/mold on the window trims. All four windows. All over the seat and vehicle when A/C was on. I was exposed to this unknown substance for nearly 3 months. I asked VW to conduct an investigation to find out what was that chemical or substance, sadly they neglect my request. From what I found out, some VW vehicles have this problem, yet none has taken a single step to investigate this matter. I would at least like to know what kind of impact his could have on me and the people (kids who were riding with me) car.

- Northridge, CA, USA

problem #2

May 022015


  • 7,900 miles
Parking the car in parking space. Car made extremely loud noise (like a backfire) and then auto accelerated. Tried hitting the brake but brake did not decompress. Hit a parked car in front of me.

- Columbus, OH, USA

problem #1

Mar 262015


  • 0 miles
This vehicle was rented from enterprise on 3/26, but driven <30 min that evening. On 3/27, it was driven a great deal (2-9pm). In the P.M.. I sat in the vehicle, windows up, heat on, awaiting someone's arrival for approx. 20 min., I began to feel weird bodywise & exiting the vehicle, noticed how sluggish I was. I arrived home at 9pm & walking in, I felt fatigue & noticed that my body was becoming sore. By the next hour, I'd become extremely fatigued & decided to bathe & call it a night. I shared my concerns with my daughter noted my symptoms & went to sleep. By morning, I woke up feeling even more sore, plus had a fever. Unable to function, I called my family & dr. & was advised to visit the er. I was told I had the flu, but I denied the diagnosis & a swab came back negative. They said my wbc was up wi/ no explanation from the cultures. They couldn't put a finger on it & they decided to keep me overnight. By the a.M., my wbc had increased & more tests were ran. They said it was possibly viral but later said they didn't have much to tell me. They put me on two antibiotics & my hospital stay lasted until 3/31. Initially, the car was not suspected suspected the car, until 3/28 when my dad called the hospital & mentioned how he felt when in it..he said something is with this car & he felt his eyes rolling in the back of his head. He said he couldn't be driving it as it was. His symptoms led him to do the internet & he came across numerous reports about vws' smell & it sickening people. He directed me to the same info & told me to tell the doctors about the car and his findings. I did so, but to no avail. Having seen that there has been no developments, recalls, associated with this known issue, I am also submitting this complaint. The commonality between my symptoms and others' leads me to believe that there should be further investigation into this to prevent sickness.

- Kansas City, KS, USA

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