Front end making a banging noise. Local car shop tells me the front Driver side STRUT COIL SPRING is broken and flopping around. Car steers, and drives ok.WHAT IF IT HAD BLOWN MY TIRE when it busted"??? Have never seen one of these springs break myself. There are more reports on the internet about this with VW-€™S. A recall was issued on the 2019 and newer for the rear springs. Any before that year must not count????"

- Antwerp, NY, USA

Upon pulling out of my driveway in the middle of June 2022, I noticed a piece of metal on the driveway, located near where the front passenger side tire would have been. Upon inspection, it appeared to be a piece of a suspension spring that had somehow broken off and was later confirmed to be true. I have retained the broken piece, which was about 1/2 the circle of the lowest rung of the spring, but do not have the rest of the spring (disposed of by the repair shop). Pictures are attached, as is a copy of the repair invoice. The repair shop (an independent shop) has anecdotally told me that he has seen a number of these situations on Volkswagen's, Volvo's, and another brand which I cannot remember. At this writing, I have not yet contacted the manufacturer but plan to in the upcoming week. This vehicle has just over 10k in mileage and will be 9 years in service come October 2022. As you can see it is not used very much so I find this failure quite disturbing in the sense of safety, material, and repair cost. A couple of weeks earlier, I noticed that the car just seemed to handle slightly different and appeared that it might have been leaning a bit on the passenger's side, but I didn't think much of it as the car materially handled as usual. As you will see from the pictures, I am quite lucky to not have been involved in a serious crash because the sharp angle of the spring failure could have caused a punctured tire while I was driving. As an aside, in my research I have found a recall for spring failures on Volkswagens, but for the rear springs and starting in 2015, and my car is a 2014 with a front spring failure. Still, it does make one think it could somehow be related.

- Parsippany, NJ, USA

This May, I started hearing a rattling noise under the right front corner of my car. After several hours of looking, I discovered that the right front coil spring was broken! Because of that I couldn't drive my car until it was fixed. On June 3, I bought a used strut assembly from Economy Auto Parts in Fort Wayne, Indiana. Well since struts have to be replaced in pairs, on June 8th, I bought another used strut assembly from the same place. After replacing struts you have to get a front-end alignment too. The parts totaled $85.60. The front-end alignment at Belle Tire in Warsaw, Indiana was $59.99. I have pictures showing the broken spring. I called my local Volkswagen dealer about a recall on those springs, but they said no. You can't drive your car with a broken spring. A broken spring could result in multiple things happening. A piece of the broken spring could fall off and cause a tire to blow out, it could sever the brake line, or sever the ABS sensor wire at the wheel position. And then the broken spring could fall out onto the road and damage another car, motorcyle or truck. There's a number of things that can wear out on a motor vehicle, but a spring only breaks if it is overloaded or has a manufacturing defect. I've noticed on several VW forums online that front coil spring failure is not uncommon. One more thing, when I called my local VW dealer, they said it would cost over $500 to replace just one strut assembly. I think that VW should have to replace the inspect the coil springs, and that they should be replaced if needed.

- Warsaw, IN, USA

On June 21, 2020 while driving down a paved flat road my passenger side front coil spring snapped. I did not hit any bumps. The part was not rusty and did not show any signs of wear. I had the part replaced. Yesterday, August 3, 2020, the driver side front coil spontaneously snapped while backing out of a paved flat parking spot. Again there does not appear to be any rust, rot, or wear on the spring. The spot where each has broken is very clean.

- Middleburgh, NY, USA

The contact owns a 2014 Volkswagen Jetta. While driving 10 mph, the contact heard a clunking noise coming from the front driver's side of the vehicle. The contact coasted the vehicle over to the side of the road and noticed that the front driver's side wheel was bent outwards and the lower control arm was detached. In addition, each time the vehicle drove over a bump in the road, the clunking noise would occur. The vehicle was towed to brandon Volkswagen (located at 9816 E adamo dr, tampa, fl 33619, (813) 630-4000). The technician informed the contact that the driveshaft, tie rod, shock absorber and control arm needed to be replaced due to corrosion. The vehicle was not repaired due to the repair fees and the extended warranty, which would not cover the repairs. The vehicle was later towed to reeves Volkswagen (located at 11337 N Florida ave, tampa, fl 33612, (813) 935-3354) for a second opinion. The dealer diagnosed that the front driver side lower control arm was detached due to corrosion and the front passenger side and rear control arm were heavily corroded and the subframe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures and provided case number: 190467342. The approximate failure mileage was 33,009.

- Tampa, FL, USA

I purchased my 2014 Jetta SE 1.8T. Dealer on March 24 th 2014. I was never notified of the recall. I never went back got service there however the same dealer reported this recall was performed https://static.NHTSA.gov/ODI/rcl/2014/rcmn-14V182-3299 my concern is that I have experienced numerous issues 1 with the charcoal canister which was directly related to the fuel rail recall and cause my car to shows signs of S failing turbo while under warranty and I was told it was not covered. However this Jetta A6. Is pzve vehicle and covered up to 12 -15 years 150,000 miles the first claim I filed was not honored by VW. And I wash told I could drive my car w/O issue. Then my transmission. Fails and I am certain my fuel problem my engine like my epc light and all the above are related. But in this case the fact that I was never contacted about this recall and it does show according to their records 3 days after I drove off the lot I was later informed by former techs that it never happened which makes selfie as I never returned to that lot until 10/28/2016. So it was not done. I have been approached numerous times while driving being told that S flame existed under my vehicle while driving but I did not put it to anything now I realize and feel as though I was sold a lemon or car containing faults that were unforeseen car literally just quit after driving off mckenna lot after service dtla VW claims I may have a failing turbo error code read but never addressed until after I left w car service performed by VW pacific left me pulling off VW lot. W 1/4 filled pulling off VW lot. Then called vwcredit claims told to go to my dealer where I was told leave when I bevsn upset about my info not being in the dealership system how did they preform.

- Brea, CA, USA

Driving down highway car pulls to the right. Steering is out of line even with alignment adjustments. Car is all over the road. Difficult to drive staright without swerving. Dangerous going around corners. Vehicle had been diagnosed several times. No warranty repairs were made due to costs.

- Wisner, NE, USA

I have a 2014 gli autobahn with the paddle shifters and the sports mode option. Today I engaged the sports mode option and the vehicle's RPM were almost redlining but it will take awhile to feel the shifting on the trans. I am worried that this may be a problem to the trans on this vehicle. The second problem that I am having I believe is the suspension due to the smoothness of the vehicle is no longer their. I have not taken the vehicle to the dealership yet but will soon. Please advise if any others have complained about the same issues that I am having. Thanks.

- Chicago, IL, USA