10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
11,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen Jetta body / paint problems

body / paint problem

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2016 Volkswagen Jetta Owner Comments

problem #3

Nov 192021

Jetta

  • miles

A D V E R T I S E M E N T S

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help of the Miami Gardens Fire Department that arrived on the scene as fast as they could a few minutes later. Other vehicles waiting at the traffic light were also put at risk because of the fire, smoke, and the hazardous wastes that could've possibly led to an explosion from the fire spreading over the whole right side of the engine. -The problem hasn't been reproduced or confirmed by a dealer; however, I do have a police report that states that the Miami Gardens Fire Department confirmed it was an electrical problem that started the fire and the severity of the damage that they believed was a total loss. The vehicle fire was able to be put out once the Miami Dade Fire Rescue got there and managed to stop the fire. The police officer inspected the vehicle once the fire was extinguished and was able to write the police report and gave me the police case #. -There was one warning light on on the driver dashboard that had appeared a week prior to the vehicle catching fire and it was that the front headlight bulb was not working and had to be replaced.

- Cutler Bay, FL, USA

problem #2

Jun 162021

Jetta

  • miles
I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and I was able to run after him/her and wrote down License plate. I am a Remitter agent, I was able to find only lien holder for this car but not yet the assigned owner. Hopfully I can get same help from you. Thanks.

- Des Plaines , IL, USA

problem #1

Mar 142019

Jetta

  • 33,000 miles
I was traveling at 40 mph through a city street intersection. My car was T-boned on the driver's side with such force that my car was spun around almost 180 degrees. 80% of the impact was on the driver's rear door, 20% on the driver's door. The side airbags did not deploy, this included a car equipped with side/curtain airbags. I had issues previously with the windows properly working and had all components minus the electrical system replaced on the driver's door and a passenger door. There were a few other oddities at times with the electric system of the Jetta. Considering the force of the impact I suspect an electrical glitch with the sensors or some other problem that prevented the airbags from deploying. The damage was extensive enough that the car was totaled.

- Tucson, AZ, USA

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