The key got stuck in the ignition. I could not turn the car off. I had to replace the ignition lock housing.

- Marietta, GA, USA

Vehicle pauses for a dangerous number of seconds while attempting to accelerate especially when crossing a very busy street intersection or highway. It happens while moving at any time. Is unpredictable.

- Alexandria, VA, USA

The ignition when automobile is in park you can't turn off engine. This has happen several times in the last week

- Lizella, GA, USA

Key stuck in ignition when turning off the engine when I stopped. I cannot turn off the engine, I cannot take key out of ignition.

- Provo, UT, USA

Key gets stuck in ignition. Will not shut off

- Bonita Springs, FL, USA

I believe my car is the result of a recent series of bad storms to hit this country and my car. I believe my car is a flood-car that has been very well cleaned inside and out, and cleaned so well that the title got a good wash, known in the industry as title-washing. I bought this car because it carried a guarantee making it a certified used car. A car that carries a certified used title of condition then one would expect nothing less than perfection. How I came to know about the possibility of a flood-car was there was what looked like river gravel deep in the cars door seal and there was a clear water-line behind where the moving part of the steering-wheel attached to the car. Now I'm unsure if Y'all are able to help me with this situation, even if it's to steer me in the right direction to find resolution to my flood-car issue. I really want all my money back and start all over with something less prone to flood waters.

- Granite Bay, CA, USA

This car continues to sporadically go in reverse while I am in drive. This has happened while waiting in like at a drive through, foot on break while in drive while waiting for food, then told to pull up only to nearly back into the car in line behind me. Had to put car in park and shut off engine- restart to correct problem. Has happened while foot on break at red light while in drive, took foot off break when light turned green - car went into reverse while drive shaft "D" still lit up almost backing into car behind me. And again this happened while backing up in my apartment parking lot, put car into reverse to back out, break, when to put car into drive and car went into reverse. Each time the car has went into reverse while in drive I have had to turn off the car completely and restart to correct the problem. This is a huge safety hazard and threatening to my car, my safety, and other drivers. Dealership cannot recreate problem and says therefore there is no problem, VW customer care is no help either as they simply keep telling me to take it back to the dealership.

- Maumee, OH, USA

Check engine light illuminated. Start/stop hybrid motor starting every three seconds when vehicle stopped. Application of brakes meets with occasional surge in speed.

- Arlington, VA, USA

I am a VW fan and I am having serious issues with regards to my VW Jetta 2016 1.4. ever since my 1st service I advised the service department that my breaks are making a noise and every time they say it was fine. There is a knocking sound coming from the front left side when it is switched on and stays on and gets worse as you drive. When I purchase the car that sound was not present. Again I was told that there was nothing wrong with it, it is that way was mean to sound that way and that was normal. I then did some research and spoke to various people that have knowledge on VW as well as a previous service manager who told me that is an issue that they are trying to no face it. I was not please to their respond the car has 2,780 miles on it and 6 months since I drove it out of the lot I ask that someone do really need to address this. Then I was told that there will be a representative from VW corporation that will be coming and that he would be the one to have it inspected. This say in October 2016 today is April 2 2017. I am still waiting for that to happen to have the car inspected I am sure I will told now is close to year oh your warranty expired and that I will sit with the responsibility of fixing it myself. I see that happening I want my car fixed properly as I never had any issues with VW before but I am highly disappointed and worry about my safety. I complain and complain and nobody give a dame or nobody seems to care.

- Cathedral City, CA, USA