This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is equipped with an automatic headlight system that switches on the headlights under conditions of darkness. However, the car has no provision to provide the driver with feedback as to whether the headlights are actually on or off at any given moment. This leaves the driver uninformed. The driver is responsible for turning headlights on to comply with local laws, but the car does not provide feedback to the driver as to whether the headlights are actually on or off. This deficiency seems to be a design flaw. This is as yet unrelated to a specific incident.
Factory wipers result in streaking, replaced at less than 5K miles. Problem alleviated. Typical metallic grinding at low speeds, as described by other reports. Passenger led headlight ring excessively dim. Multiple sources report open recall for this, however, no sources including dealer agree my vehicle is included. Several people have pointed out my faulty headlight ring. Review of photos containing vehicle indicate headlight issue was not present at purchase. Can not confirm.
The tail lights of my new 2019 VW Jetta, are a hazard for anyone washing the vehicle. They are very sharp at the bottom edge and you can cut your self. As a matter of fact that happened to the sales agent that I negotiated with on December 27th at VW gunther on delray beach Florida. He went to help with the cleaning of the car for the delivery, and came back bleeding with a bandage in his finger. Now I am afraid to clean that area and I told everyone in my family to be careful. I think VW should correct this issue asap
- Wellington, FL, USA
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- Wake Forest, NC, USA