NHTSA — Unknown Or Other Problems

2019 Volkswagen Jetta (Page 1 of 4)

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
8,206 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2019 Volkswagen Jetta Owner Comments (Page 1 of 4)

problem #75

Jan 152024

Jetta

  • miles

A D V E R T I S E M E N T S

Manufacture hasn-??t come up with repairs my car turns off complete while driving. I haven-??t been able to drive it because I-??m scared of being or cause an accident please help

- Miami, FL, USA

problem #74

Jul 202023

Jetta

  • miles
There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

- Fleming Island, FL, USA

problem #73

Jul 182023

Jetta

  • miles
I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I-??d get a warning on my car that said -??Please check the starter system-??. At times, my car wouldn-??t start at all. This issue had been happening since around March 2023 and it-??s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven-??t been able to use my car in almost 6 months

- El Paso, TX, USA

problem #72

Aug 252023

Jetta

  • miles

A D V E R T I S E M E N T S

The recall was in August 2023. I was told the part was not in yet. I recently tried again. Still no part in and it-??s going on November 2023. I have gotten the run around, my calls go unanswered, no one available to talk to. No one knows what-??s going on with this recall from the dealer service supervisor to VW recall to VW customer service.

- Carlsbad, CA, USA

problem #71

Oct 112023

Jetta

  • miles
Unknown, there has been no remedy for this recall for more than a month

- Hollywood , FL, USA

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problem #70

Sep 152023

Jetta

  • miles
On hot days, has happened multiple times. At parking lot, car did not turn on first two attempts, finally when on, then electrical shuts off. Starter system faulty message service vehicle. Stuck key in and out, several attempts: Got car to turn on. Moved it to shade as electrical shut off. Once cooled turn back on. Other instance, while driving on highway the dasboard, gauges, electronics info system shut off. AC and Engine remained on. No turn signals availability. Happened during day time; I assume brake lights not working either. Pulled over, called dealer, said it's safety feature Temp Sensor when its hot outside car will shut off. Issue for months now. Prior to this P Position message yellow triangle exclamation point. Shifter moved bach and forth along with turning key ignition several time ( cooler weather period). May or may not be related. Service engine soon pops up. The Car always has oil changes, antifreeze, and filters up to date. Car has new battery. Alternator is working properly. No indication its the starter. Still having issue. I had car towed to VW dealership as I read about recall. Misunderstanding, they will not work on it as recall is not active. Key Ignition Switch: no solution status. I had car towed because the associate at VW stated it would be worked on and recall set for October 2023 to be honored. The solution is not to have car remain in shade, or wait for recall to be active. VW must be awareof issue: temp senor, ignition key switch/system and possible shifter. Not safe to at all. Cars can hit you during this event with no brakes, sometimes shuuting off or be left stranded.

- Lemoore , CA, USA

problem #69

Sep 012023

Jetta

  • miles

A D V E R T I S E M E N T S

Car engine stalling while driving and failure of the EPS/EPC light comes on When attempted to start the car warning start stop system malfunctioning unable to start at times

- Everett , WA, USA

problem #68

Mar 072023

Jetta

  • miles
Unknown

- Newnan, GA, USA

problem #67

Aug 092023

Jetta

  • miles
While driving, ignition shuts off. Vehicle relays -??ignition off-?? message. Has only happened on 85+ degree days while car is in the sun. No mechanic has been able to diagnose and fix the issue

- Cape Vincent, NY, USA

problem #66

Jul 202023

Jetta

  • miles
Door lock actuator is breaking and it-??s a hit or miss on locking the door.

- Draper, UT, USA

problem #65

Jul 272023

Jetta

  • miles

A D V E R T I S E M E N T S

When vehicle would be in heat of over 80 degrees, car would start, I would start driving, then an alert saying -??Check Starter System-?? would occur and all electrics would shut off. Couldn-??t use turn signals or anything. Happened a few times and my car would sometimes even shut off completely if it occurred as I was stopped/at a red light. Took it to a mechanic that said it was the ignition switch/relay that was overheating and causing the problem. So original ignition switch on the car was the problem while under warm weather.

- Pico Rivera, CA, USA

problem #64

Jul 232023

Jetta

  • miles
-??Please check starter system -?? error popped up and the dashboard died, AC died but the car kept running saying please drive to safety

- Hurst, TX, USA

problem #63

Jul 192023

Jetta

  • miles
Driving at 30 mph in 100 degree heat, a/c shut off, and a "check the starter system" warning appeared on my display. The temperature gauge flattened to cold as well.

- Stockton, CA, USA

problem #62

Jul 112023

Jetta

  • miles
The ignition switch for my 2019 Jetta randomly went out, while driving the vehicle in the middle of summer, this caused the AC and radio to go out, as well as the spedometer and other tracking system on the dashboard to display as if the car was not on when the engine was still running. I have read online in several places that this is a common issue for the 2019 Jettas and at this point the ignition switch failure should be treated as a recall. Volkswagon service initially diagnosed as faulty battery which did not resolve the issue and the same thing happened 7 days and $300 later. I was able to find the issue with a quick google search.

- Van Alstyne, TX, USA

problem #61

Jul 162023

Jetta

  • miles
Car shut off but still running while driving. Check the starter system came on. Did it twice. Not sure because of heat but dash board and a/c shuts off but car still running.

- Sandy Springs, GA, USA

problem #60

Jul 142023

Jetta

  • miles
When it's really hot outside my car while just shut off while driving. Then I get a "Please check the starter system" message. The radio, ac, and eveything electrical turns off as well. This is the second time it has happened in a month.

- Hobbs, NM, USA

problem #59

Jul 122023

Jetta

  • miles
Engine started and running but no lights on dashboard ac and signals not working even windows not rolling Message displayed as check starter system

- Newton, MA, USA

problem #58

Jun 072023

Jetta

  • miles
When the car sits in direct sunlight and the interior temperature raises above 100F, the car will start and all is well for a minute or so and then the ignition fails. Dash says check starter system and all gauges, clusters, infotainment system, interior and exterior lights turn off. The car thinks that it is off electronically but it still runs, shifts, and drives. Attached photo was taken after I left home, traveling on highway at ~55mph.

- Leesburg, VA, USA

problem #57

Jun 122023

Jetta

  • miles
Driving my car in 85+ degree weather and an alert came on that said -??check starter system, -?? -??find a safe place to park, -?? -??ignition shutting off.-?? My car shut off on the highway. A quick google search found that hundreds of people with 2019 jettas were having this exact same problem. This issue has now happened twice with my car, both when temperatures exceeded 85 degrees.

- Portland, OR, USA

problem #56

Apr 282023

Jetta

  • miles
The windshield cracked while car was sitting in my driveway. At 8:30am it was fine. At 3pm there was a very large crack. No mark from rock, pebble or object of any kind is present. Car is available for inspection. Safety put at risk should the crack cause a weakened windshield to fall out of frame. No inspections have been performed yet.

- Northridge, CA, USA

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