Consumer concerned that the 2002 VW Passat are equipped w/defective rear brake pads. The faulty brakes caused the vehicle to vibrate while braking. Since brakes are not warranty item the consumer was responsible for service fee associated with replacing them.

- Unknown, DC, USA

Brake failure at 22,000 miles. My car was just under 2 years old with 22,000 miles when I was told that I needed new rear brakes. The car was redesigned with "soft" brake pads to reduce noise, so this is considered "normal wear". no it isn"T! also, the rotors must be replaced when you put on new pads; they cannot be machined. This car is designed to have pads and rotors replaced every 22,000 miles! this is unacceptable service and disgraceful design.

- Owings Mills, MD, USA