pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,825 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat windows / windshield problems

windows / windshield problem

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2002 Volkswagen Passat Owner Comments

problem #3

Jul 122002

Passat 4-cyl

  • Automatic transmission
  • 4,000 miles


There is a crack in windshield starting in front of driver below wiper blade, up 5 inches and over 3 feet. The crack appeared when the car was parked in direct sun on a hot day in a parking lot pointed away from other moving vehicles. There is only one shared of glass missing from behind the wiper that is perhaps 1/4 inch long and 1/8 inch deep. VW maintains this is an impact point as determined by running a ballpoint pen along the crack. My position is that this is a defect. The heat and expansion caused the crack. In order for this to be impact related, a tiny stone would have to hit behind the wiper from directly overhead. The laws of physics rules out that an object with so little mass could have had enough energy to cause this much damage.

- Wayne, NJ, USA

problem #2

Feb 222003


  • 13,475 miles
The windshield cracked, while the vehicle was parked, the dealer indicated it was caused by the weather.

- Buckley, WA, USA

problem #1

Jun 132002

(reported on)


  • Automatic transmission
  • miles
Windshield at an acute angle has a distortion or loss of clarity. Blur starts in corners and edges of glass one end to the other. Problem is very noiiceable. Dealer was notified.

- Siox Falls, SD, USA

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