hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Passat accessories - exterior problems

accessories - exterior problem

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2012 Volkswagen Passat Owner Comments

problem #2

Mar 012016


  • 75,000 miles


One of the actuators in the HVAC system prematurely failed and had to be replaced. I believe it was the recirculation actuator. I could not get the car to properly defrost, causing dangerous driving conditions as visibility through the fogged windscreen was drastically reduced. The dealership replaced the actuator (at my expense) and the issue was resolved. An actuator should not be failing this early in the vehicle's lifetime. I, the user, did not do something special to cause this to occur.

- Dearborn, MI, USA

problem #1

Dec 202015


  • 70,000 miles
This vehicle experienced a failure of the heater core due to clogging. Visibility through windshield was restricted due to heavy fogging and poor defroster performance over several months. Cleaning of the windshield was no help. The fogging would come and go during vehicle operation and was heavy at times. Diagnosis took some time due to the vehicle being only a few years old. Generally a 3 year old, well maintained vehicle will not have a clogged heater core. The gradual diminution of heat due to the progressive clogging caused the lack of full heat not to be apparent in the spring and fall months however heavy fogging occured during these seasons. It was not until winter that the lack of heat and defrost was apparent. After replacement of the heater core assembly the issue was resolved.

- Oregon, OH, USA

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