10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
23,534 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2012 Volkswagen Passat Owner Comments (Page 5 of 14)

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problem #190

Apr 012016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall received a letter April 2016, hearing now they are not fixing this issue, while 16 people have been killed or 180 injured - due to exploding with so much force and spew shrapnel into driver and passengers, it's like driving a suicide car every day, scary! I'm a widow, on a fixed income afraid to drive my car, which is all I rely on now to get around.

- Hanover Township, PA, USA

problem #189

Jul 122017

Passat

  • miles
Takata recall it has been a long time since the recall and replacement part is still not offered. I am concerned for the safety of my family.

- Glen Head, NY, USA

problem #188

Apr 012016

Passat

  • miles
Takata recall it has been over a year since being notified about the takata airbag recall for our 2012 Volkswagen Passat. The letter from Volkswagen notifying us of an important safety recall was dated April 2016. This safety recall has affected our use of the vehicle since we do not want to drive a vehicle that has an outstanding safety recall. It has also affected resale of the vehicle since we do not want to sell a vehicle that has a safety issue. Do we have to wait for an accident, injury, or even death before something is done?

- Chesterfield, VA, USA

problem #187

Apr 102017

Passat 5-cyl

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (burdick Volkswagen 5885 cir drive E #305B, cicero, NY 13039) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/01/17 the consumer stated the vehicle was repaired.

- Liverpool, NY, USA

problem #186

May 122016

Passat

  • miles
Takata recall I was informed of this recall over a year ago & still nothing has been done to fix this problem

- Santa Fe, NM, USA

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problem #185

Jul 032017

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Volkswagen of orange park (7220 blanding blvd, jacksonville, fl 32244 (855) 758-7110) where it was confirmed that the parts were not available for the recall remedy. At the time of inspection, the dealer informed the contact that the vehicle had no air bags. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fleming Island, FL, USA

problem #184

Jun 262017

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. As of 6/26/17, I have not received a second recall letter to inform me when to take the car in. After calling the dealership, I still have no idea when the airbag will be replaced. Is there a class action suite in process regard the takata recall?

- Chicago, IL, USA

problem #183

Jun 262017

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact called the woodland Volkswagen dealer who informed the contact that parts were not available. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Bayton, TX, USA

problem #182

May 102017

Passat

  • miles
I had taken my car to get the spring wire replaced back when the recall came out. I wasnt having any trouble with it then. They fixed it with what I assume was a faulty spring wire. So now all my components on my steering wheel do not work, my horn does not work and my airbag light is on with it reading airbag error. I have looked it up and it says faulty spring wire, which is weird because I thought they replaced it with a good part and now because ive already gotten the recal done they wont do it again under recall.

- Baltimore, MD, USA

problem #181

Apr 012017

Passat

  • miles
Takata recall: I have been trying to get my recall fixed by the dealer and I have been waiting a few months now and still have not been able to make an appointment with the dealership. They have me on a waiting list but I am tired of waiting. I want the recall problem fixed. I do not feel comfortable driving a car that has a hazardous issue.

- Long Beach, CA, USA

problem #180

Apr 152016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to harper Volkswagen (9901 kingston pike, knoxville, tn 37922) who stated that parts were not available and to contact the manufacturer. The manufacturer was made aware of the issue and stated that parts were not available and the contact would be notified when parts became available. The contact had not experienced a failure. Parts distribution disconnect.

- Knoxville, TN, USA

problem #179

Jun 122017

Passat

  • miles
Takata recall I have been unable to get a recall repaired despite my repeated efforts and contact with VW customer care. I am in the military and current reside in italy. VW dealers have refused to repair this recall and the response from VW is that they can't help until the car is returned to the us. Unacceptable.

- Alexandria, VA, USA

problem #178

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to #1 cochran Volkswagen of South hills (2755 w Liberty ave, pittsburgh, pa 15216) who stated that they were waiting for repair parts and informed the contact to call the manufacturer. The manufacturer was made aware of the issue and advised the contact to speak with the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Port Vue, PA, USA

problem #177

Apr 012016

Passat

  • miles
Takata recall I have had this recall for more than a year and nobody at volkswagon will give me any info. Honda has fixed all their takata airbags. I am tired of waiting. I could be killed!!!!

- Staten Island, NY, USA

problem #176

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baltimore, MD, USA

problem #175

Dec 202015

Passat

  • miles
Takata recall, this has been a issue with my car, its almost 2 years, I went to the dealer and they requested my a recall note from. I need this issue to be fix for my car.

- Butler, WI, USA

problem #174

Jun 232015

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kenmore, WA, USA

problem #173

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however the parts to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified on 4/21/17 and provided case number: 170367528. The contact was informed by the manufacturer representative that NHTSA controls the regulation of the recall and they needed to contact NHTSA in order to get the air bags replaced. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Sparta, NJ, USA

problem #172

Apr 182017

Passat

  • 0 miles
Takata recall recall date is February 9, 2016 yet there is no remedy yet from Volkswagen. Thno incident occured but this poses a serious risk as follows should an incident occur: "in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants."

- Verona, NJ, USA

problem #171

Mar 172017

Passat

  • miles
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the manufacturer but could not reach anyone. The dealer stated that there were no parts available for at least two months. The contact had not experienced a failure.

- Honolulu, HI, USA

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