This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 VW Passat 2.5 S only has 59K miles and I was driving I no down road all sudden the car jerked forward and went into limp mode. I had it looked at then parts replaced and still having issues and they can't figure out issue. And now new codes keep coming up and keep getting new parts put in but it still feels like engine about shake right out of the car. I tried calling Volkswagen and they were supposed to call me back withing 2 days and I never heard anything back. I take really good care of my car and had all the parts replaced but its still having throttle and electrical issues and I can't get ahold of anyone. Mines having a lot of same issues as these people too which is weird especially around same time.
When I was driving on a city street, the engine started to misfire and shake. As a result, I have to stop and park my car in a parking lot. After a professional check of the car, the report stated that the timing chain and camshaft broke and have to be replaced, which cost more than the worth of the car itself at 83000 miles.
My 2013 volkwagen Passat I purchased in November of 2019 has continued to have so many problems involving what I have been told the major recal the Volkswagen has for my vehicle. How ever I only see the recal fix for my vehicle back in October of 2019 yet it was back in the dealer for the same recal just 6 weeks ago and now I have had it in another machanic shop for the 2nd time now same recal issues and I cant get an hones answer from any one. My vehicle was also supposed to be at the dealer ship just about 6 weeks ago but I went there and my vehicle was not there yet they would not give me any information and my gps is on however my account information is incorrect.
Check engine light and epc light suddenly came on during acceleration around 40mph. Acceleration dropped and idle is rough. Check engine and epc light and rough idle with no acceleration occurs every time vehicle is started. Obdii codes show misfire. Online forums show similar cases with no consistent reason or fix between 30K and 70K miles.
The car consumes too much oil. Every month I have to get an oil change because it's always running low before the next change date. The car periodically cuts off while I'm driving it or when I stop.
- Ecru, MS, USA
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A. the engine. 1. my Volkswagen Passat 2013 tdi can not pass Massachusetts state inspection, after several times of repair the problem was tracked to emission that the repair shop was not able to fix it (alphacars & motorcycles, alphacars, 649 Massachusetts ave, boxborough, MA 01719, phone: (978) 263-9000). (dates of repairs: ~05/30/2020, ~06/29/2020) 2. dealer did three recalls and repairing for emission, charged $590 (07/31/2020). But emission issue persisted (08/27/20), and needed to be returned to dealer (08/28/20). 3. dealer intended to charge another $650 for 'diagnosis' of the emission issue (09/09/2020). 4. the diesel emission issue of this vehicle is not fixed after many repairs, when this issue can be fixed is unknown, whether it is possible to have this issue fixed is unknown. Given that this diesel emission issue comes from Volkswagen's well known software scandal on diesel emissions, and likely due to defective modification conducted later, this vehicle imposes a major risk to driver's safety. B. airbag. Every time I start the vehicle, I got warning message about the airbag, even though the vehicle is regularly maintained by Volkswagen dealer. The airbag may be defective, and imposes a major risk to driver's safety. C. the vehicle had major coolant leaking. At regular maintenance with dealer, after my complaint, the dealer found a hole and fixed it. Around middle of June, 2020, the leaking became very severe, I got warning light when driving on highway, and the engine temperature was very high and had a danger of complete shutdown.
2013 Passat tdi. 136000 miles. Vehicle was driving at highway speeds and the glow plug light started to flash, no other indicator lights or car performance issues were noted at this time. Car was pulled over safety to a town within 5 miles, the car was shut down. Just to see if it was a glitch car was restarted briefly and the check engine light remained on. Car was immediately turned off. While on the phone relaying my information to family, bystanders advised me that the car was on fire below the engine bay. The fire was quickly put out with water. The damage seems to be in the same area as has been noted by recalls 17V309000 and 16V171000, both of these recalls were complied with prior to this event. Documentation of this is maintained with the owner. All scheduled maintenance and repairs have been completed at Volkswagen dealerships since purchase, all records maintained.
The car has coolant issues, had power steering system replaced, now there's a gas leak, replaced gas cap loss of power suspension is horrible now everytime I refuel the car struggles to turn on.
2013 Passat tdi sel. Emission modification at 28,514 miles. Now 29,200 miles on odometer. Bought the car less than a month ago. Vehicle is equipped with diesel misfueling guard. Stopped at grocery store and also filled up diesel from sam's club. Drove 4 miles down the road around 40 mph and about to enter highway when glow plug indicator started flashing and check engine light illuminated. Heard some rattling and the engine shut down without warning. Coasted over to shoulder. Would not start. Abandoned the car for the night. Next day I had the car towed to VW. They tested the fuel and it tested fine. Diagnosed as a failed high pressure fuel pump. It exploded and sent shrapnel through the fuel lines and forward into the engine and exhaust system. Also sent shrapnel backwards into fuel filter, fuel tank, and low pressure fuel pump. $5500-$7500 repair quoted if not under warranty.
My 2013 VW Passat tdi has been to the dealership 3 times for a crank but no start condition.first time when the tow truck driver dropped it off it started right up, so we picked it up and went on our way. The second time it had a bad fuel lift pump that they replaced the third time a complete hpfp failure that at 151,000 miles they will not take care of. After looking into the problem I find out that the faulty lift pump may have contributed to the failure and in California this seems to be a very common problem. Can you help in any way? thank you ron
Since I bought the car I've always had issues with the oil consumption. I was told it was 'normal' to loose up to 8 courts of oil in-between my oil changes. The dealership told me this!! the car has been very well taken care of, I get oil changes every couple thousand miles instead of every 10,000 like VW recommends. If I did this my engine would quiet literally blow up. I've been told repeatedly by multiple foreign repair shops (non VW dealership) that this is a common issue with this motor but for whatever reason the 2013 cc models were not recalled. By the sounds of it's a repair that VW refuses to acknowledge or fix. I'm upside down on the loan & have been told I basically need a whole new engine. Now, every time I refuel I have to add a quart of oil otherwise my check engine light comes on or I receive a 'check oil pressure. Engine off' message. I might be a female but I'm not that stupid to know that this isn't normal! this is a constant issue!
My vehicle for some reason is not under the recall for all other models with same defect. I have a intake manifold malfunction that was recalled on all cc's of my year and prior but for some reason my model wasn't covered and should be.
Check engine light and epc light turned on. Sometimes my car will not start, but then other time it with start with one turn. Also while I am driving, it looses power sometimes. One time the car shut off completely while I was in drive. I took it to the mechanic and he did a diagnostic computer code check. The code was reading camshaft position sensor malfunction. The mechanic replaced the sensor but noticed that the metal on the sensor is shearing significantly.
Engine shuts off unexplainably. This has occurred while the vehicle was stationary on a city street and in motion on the highway. The component part/system that is causing the safety risk is unknown to me as well as the Volkswagen dealership and foreign auto mechanic that I have taken the vehicle to, to have it serviced.
After you guys installed the new emission program my car now has problems with the electrical system and the sensor for the oil light. It has been doing this since April 8 and before that we never had this problem.
A D V E R T I S E M E N T S
- Appleton, WI, USA