This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. I am afraid to drive my car. Every time I am on the road I feel anxiety thinking about exploded airbag with shrapnel. Why do I have to pay for dangerous vehicle?
The contact owns a 2014 Volkswagen Passat. While driving approximately 45 mph, the contact heard a clicking and popping noise whenever the steering wheel was turned. The air bag warning light illuminated, which notified the contact of an air bag deployment failure; however, the contact was not involved in a collision. The contact continued to drive the vehicle when the controls on the steering wheel malfunctioned. The contact parked the vehicle and called the dealer who informed the contact that the vehicle was experiencing a fractured clock spring that needed to be replaced. The dealer stated that the vehicle was not included in NHTSA campaign number: 15V483000 (air bags). The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 57,500. Updated 04/06/16 the consumer stated the vehicle was repaired at no cost. Updated 11/21/2017
- Elizabeth City, NC, USA
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- Atlanta, GA, USA