10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,118 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Passat miscellaneous problems

miscellaneous problem

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2018 Volkswagen Passat Owner Comments

problem #2

Jan 232021

Passat

  • 40,235 miles

A D V E R T I S E M E N T S

I am at the burger king drive thru Jan 23, 2021, there are a few cars ahead of me. I sit at driver thru with foot on the brake about 3 to 5 minutes, when the car in front of me moves closer to pick up his food, I let off of the brake and drift forward as I get closer to car in front of me, I press the brake and the pedal goes all the way to the floor. I press harder and my car bangs directly into the back of a 2015 camara that has been garaged kept and has only 3,000 miles on it. I give the driver my phone number. Very minor damage to his car and only damage my license plate area. I pulled my car into the parking lot, turned off ignition, I then started pumping my brakes and eventually the brakes felt much stiffer after about 15 pumps of the brake pedal. One week prior to this, I took my car to the VW dealership for oil change and specifically asked for them to check my brakes and tires. I was told when I picked up my car that tires should be replace in about 5,000 more miles, but my brakes were fine. My car just passed 40,000 miles on the odometer 2 days after the oil change. Yesterday Jan 25,2021, I took the car to VW dealership explaining what had happened, today is Jan 26 they kept the car over night waiting to hear back from specialist from VW. Meanwhile I searched internet for info. That is when I reached this site. Also my forward collision should have come before I made contact with the car I hit at burger king. I seriously don't want anything to do with this vehicle anymore. I don't trust it. I also injured my leg pressing so hard on the brake pedal.

- Halethorpe, MD, USA

problem #1

Jan 102020

Passat

  • miles
The front assist does not work when there is bad weather whether snow or rain. If water cover the VW emblem. This is when you would this feature the most

- Sound Beach, NY, USA

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