This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the van in February 2012 since then it has been in the shop 11 times for transmission, rotors, and my passenger sliding doors they open automatically. Now its leaking antifreeze and we bought extended warranty and this part the plastic Y part that contexts two hoses they say isn't covered and wants us to pay 450$ to do it..the van has 38,035 miles we bought it with 18,563 miles how can this vehicle have this many problems? my power doors I believe if they open when your pumping gas isn't right.
2010 Routan with 26K miles pulls to the right and most likely has done so since I bought it since the tires need replacing. The brakes have been replaced at 18K and now need to be done again. VW denies there is an issue with vehicles pulling to the right. Opened case 130240300 with VW. They refuse to cover the cost to diagnose the cause of the pulling and tire wear. Recall needs to be issued I have seen numerous postings with the same issue online.
The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle experienced numerous failures. The rear rotors became warped numerous times and the dealer replaced the rotors four times. The transmission would cause the vehicle to lunge abruptly when the gear was shifted from reverse to drive. Additionally, the fog light assembly became overheated and burned several times. The plastic on the front passenger side door became fractured and caused the contact to sustain lacerations to the right hand and fingers. The vehicle was taken the to the dealer where all defective parts were replaced however, the contact was concerned that the failures would likely recur. The manufacturer was made aware of the failure. The failure mileage was 11,418 and the current mileage was 14,470.
- Long Beach , CA, USA
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- Pittsburgh, PA, USA