8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
10,050 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
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2021 Volkswagen Tiguan accessories - interior problems

accessories - interior problem

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2021 Volkswagen Tiguan Owner Comments

problem #2

Apr 012021

Tiguan SE R Line 4 cyl Turbo

  • Automatic transmission
  • 25 miles

A D V E R T I S E M E N T S

The stereo always restarted itself and it would freeze and car play did not work ever!

- Rosalia M., Portland, US

problem #1

Jun 242020

Tiguan SE

  • Automatic transmission
  • 20,000 miles

The car play technology in this vehicle is a pain in the ass. If you don't directly connect your phone to the car by cord it seems to work fine. However, the apple car play technology in this car is at times is not worth even using.

I use my car play on a daily basis even several times a day. I rely on it for work and almost every time I have to mess with it to get it to work properly. For example, if someone calls me and I do not hang up the call, the speaker in the car gets stuck on the "telephone" (even if you unplug your phone from the car) and you won't be able to hear anything out of the speakers AT ALL. The only way to fix this is to call yourself and hang up through the car.

I also have issues where I plug my phone in and the music says it is playing however, the volume will say it is muted. The only way to fix this is to keep unplugging your phone from the car and exiting the app from your phone and replugging it back in (eventually it goes back to normal).

There are several issues with the GPS. Sometimes when you try to use the GPS app you can be driving on the right road but it will recalculate and become very confused. Especially if you enter a city or somewhere with a lot of streets close together. The only way to fix this is to unplug the phone from your car and follow the GPS on your phone. This is extremely aggravating. Also, sometimes the GPS will also be telling you directions out of speakers but the images on the screen are not updating.

The last issue I have with this is when using the phone. This issue just recently started when I took my car to fix the recalls. If I have my phone plugged into the car while on the phone, the sound will randomly start to muffle and go in and out during the conversation. However, if you immediately unplug the phone from the car, the phone call won't do have any issues. It also has no issues if bluetooth connected to the car. It seems to have the most issues when directly plugged into the car.

I know a few people that have the same make, model, and year vehicle as I and have the same issues. We have all tried to have these issues addressed and the dealers blame it on the phone. The successful function of the phone without direct connection to the car is full proof that it is a connection issue within the car or poor quality programming. If this is an important function for you, you may want to think twice before purchase.

- shaler, Lititz, US

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