This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All of the exterior door handles are extremely loose and one of them I have to make sure that the handle goes in all the way because my kids sit in the back seat and I'm afraid that the door might swing open one day and an accident may occur. Also the door handles sometimes don't open on the first pull whether its from the inside or outside.
The contact owns a 2004 Volkswagen Touareg. The contact stated that whenever it rained, she would find standing water inside the vehicle. On one occasion while attempting to start the ignition, sparks emitted from the ignition. The vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the sunroof drains were the cause of the failure. In addition, the ABS controller had become rusted and caused the vehicle to engage in four by four mode permanently. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 90,000.
- Wichita, KS, USA
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- Sunrise, FL, USA