NHTSA Defect Investigations for the 2004 Volkswagen Touareg

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2004 Volkswagen Touareg, both ongoing and closed, are listed below:

  1. SRS WARNING LIGHT ILLUMINATION NHTSA Preliminary Evaluation #PE06022

    • Status:
      CLOSED
    • Date Opened: June 19, 2006
    • Date Closed: October 30, 2006
    • Recall: no recall issued

    Component(s): Air Bags
    Air Bags:Side/Window

    Summary: MY 2004-05 (to 11/2004) Touareg vehicles have a potentially faulty/loose side air bag wiring connector that can cause the wiring circuit resistance to exceed the design limit and illuminate the supplemental restraint system (SRS) air bag light.on 02/2005, VW issued a technical service bulletin (tsb #69-05-02) to address this condition by replacing the connector with a direct connection.VW's testing has shown that proper deployment of the side air bag is not affected by the connector fault.however, there are a large number of warranty claims due to air bag light (abl) illumination.VW is planning to initiate a "Touareg service pack"/ customer satisfaction campaign (csc) in December 2006.VW will replace the side air bag wiring connector with a direct connection on all remaining uncorrected vehicles built prior to 11/2004.in addition, VW reports that a small number of vehicles built in October and November 2003, may contain an incorrectly manufactured side air bag module.this also may produce abl illumination that would become evident soon after the vehicle is put into service.warranty data indicates that these modules have been corrected and no longer present a risk.VW has not received any alleged side air bag non-deployment report.action taken by the manufacturer is sufficient to resolve the issue raised by this investigation.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.the Agency reserves the right to take further action if warranted by the circumstances.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE06022 »

  2. EXTERIOR DOOR HANDLE MALFUNCTION NHTSA Preliminary Evaluation #PE05042

    • Status:
      CLOSED
    • Date Opened: August 11, 2005
    • Date Closed: December 21, 2005
    • Recall: no recall issued

    Component(s): Latches/Locks/Linkages:Doors:Latch

    Summary: VW issued a technical service bulletin (tsb) dated June 10, 2005, describing a condition of "exterior door handle sticks in the opened position after the door is opened."VW described the cause of the problem to be "a potential for increased friction between the door handle and the lock cylinder housing... because some guide nubs that were molded into the plastic door handle... were slightly higher than specified."in addition to the tsb, VW has introduced production changes ("lubrication, deletion of the guide nubs, introduction of a low friction guide surface on the lock cylinder housing") to address the problem.VW reports that the failure occurs "predominantly in the very early life stage of the vehicle."ODI examination of VW's warranty data shows fewer claims as the vehicle ages.the one injury resulted when the unlatched door hit the occupant's hand.a safety defect trend has not been identified at this time and further use of Agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.ODI will continue to monitor complaints andreserves the right to take further action if warranted by the circumstances.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE05042 »

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