really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
44,984 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Touareg seat belts / air bags problems

seat belts / air bags problem

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2004 Volkswagen Touareg Owner Comments

problem #17

Jul 012015


  • 49,850 miles


Airbag warning light comes on after changing battery. Local mechanics can't turn it off. Dealer wants large amount to "diagnose" the problem. Several other owners have the same issue with the seatbag warning system coming on randomly...very dangerous...and VW knows about the problem. Has been happening for years. The other issue is with the engine...the 2004 Touareg engine blew at less than 50K...dealer said we must have driven the car when it was hot. Just nonsense. Several others have had major problems with the Touaregs.. engine problems and the transmissions/engines surge on slowing down or even speeding up. Tons of problems with the vehicle line and VW America and germany will not do anything about. The engine blew when it was about 100 degrees outside.. we always service our vehicles regularly.

- El Dorado Springs, MO, USA

problem #16

Dec 252015


  • 57,000 miles
The contact owns a 2004 Volkswagen Touareg. While driving at 50 mph, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the front driver side seat air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

- Philadelphia, PA, USA

problem #15

Feb 042015

Touareg 8-cyl

  • 54,496 miles
Airbag module defective with only 54,496 miles and a $1200 cost to fix. This is a safety issue! dash lighting has went on and off for airbag. A washer pump defective, power train transmission jumps and has been an ongoing problem and known problem by Volkswagen but nobody wants to admit the defect problem.

- Macomb, MI, USA

problem #14

Mar 182014

Touareg 6-cyl

  • 101,202 miles


Both right and left side front airbag wiring harnesses required repair within 600 miles of first incident to correct prior repairs to replace harness connectors with spliced wire under voluntary service pack "recall". both repairs were triggered by airbag fault light on dash. You had done an investigation in 2006 on this. VW would not cover the repairs because I was "out of warranty". it cost me $600 to fix the problem and I have no assurance from the dealer it won't occur again or that I will need new harnesses or airbag modules.

- Westminster, CO, USA

problem #13

Jan 072011

Touareg 8-cyl

  • 40,000 miles
2004 VW toureg fault with airbags. Electrical system has failed which has resulted in all of the airbags to be deactivated. The wiring is routed around the horn which has resulted in one side of the horn to not work. Unsafe and needs to be recalled.

- Santa Rosa, CA, USA

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problem #12

Dec 292010

Touareg 6-cyl

  • 91,000 miles
I was traveling approximately 40 miles per hour when I rear ended a vehicle. My airbag deployed, but not as much as I thought it would. The airbag barely hit my upper body and then it seemed 3/4 deflated almost immediately. I don't think the airbag was working properly because I would think from what I've seen that the airbag would have been alot fuller and would have me pinned up against my driver seat, but it did not. I was able to exit my car without a struggle and don't remember even touching the airbag when I exited the vehicle. None of the other airbags deployed, are they supposed to when you get into an accident. I guess I'm lucky that when I hit the vehicle in front of me that the impact was not harder, because I don't believe the airbag would have kept me from hitting the steering wheel with great force or even saving my life. I plan to contact Volkswagen directly about my complaint as well.

- Maricopa, AZ, USA

problem #11

May 082010


  • 95,000 miles


2004 VW Touareg V-8 many problems but 3 worth reporting: For no apparent reason passenger door could not be opened or unlatched by using any known means including the inside door handle or outside door handle, electric lock actuator clicks as if the door is unlocked but the door can not be opened or unlatched. Vehicle had to be brought to VW dealership and worked on by destroying the door handle to open the door and perhaps cutting a whole in the body pannel at the cost of 2 hours of diagnostics, 8 hours of labor to open door and probably 2 or 3 additional hours of replacing door handle if body of door is not bent, plus parts vehicle has many electrical glitches including but not limited to intermittent malfunction of air bag igniters....once again having the potential to cause serious harm occupants given the right circumstances this is a potential dangerous situation and has made me lose all faih in this manufacturer. Vehicle lunges forward when stopped at trafic lights and beginning to procceed on a green.

- Wyckoff, NJ, USA

problem #10

Sep 162009

Touareg 8-cyl

  • 104,000 miles
I have a 2004 VW Touareg V8, I have a airbag light that come on (airbag fault), now the tran light is coming on when I start the SUV.

- Pinellas Park, FL, USA

problem #9

Oct 042009

Touareg 8-cyl

  • Automatic transmission
  • 67,186 miles
The contact owns a 2004 Volkswagen Touareg. While occupying the vehicle, the seat belt warning light illuminated on the instrument control panel. The vehicle was taken to the dealership and the technician stated that the passenger airbag needed to be replaced. The current and failure mileages were 88000. Updated 11/23/09. Updated 11/24/09.

- Grace Falls, VA, USA

problem #8

Feb 162009


  • miles
The airbag on this vehicle has needed to be replaced four times in five years. We await the fourth replacement. The manufacturer and dealer while recommending the car not be driven until a replacement is available are unwilling to provide a replacement vehicle stating the risk of operating the vehicle now rests with the owner.

- Union, KY, USA

problem #7

May 152008


  • 37,000 miles


The contact owns a 2004 Volkswagen Touareg. The contact stated that the air bag warning light was constantly illuminated on the instrument control panel. The dealer stated that he would have to replace the air bag module at the cost of $3,000. The vehicle has not been repaired. The contact is in the process of notifying the manufacturer in reference to the customer satisfaction campaign in 2006 for the air bag wiring connector. The failure and current mileages were 37,000.

- San Leandro, CA, USA

problem #6

Dec 302006

Touareg 8-cyl

  • Automatic transmission
  • 64,000 miles
- while traveling 40 mph on a state road another vehicle slid into contact's vehicle, impacting the Volkswagen on the driver's side front fender to the back of the vehicle. Vehicle spun around and the passenger's side struck a guard rail. None of the airbags deployed during the crash. A police report and pictures were taken. Updated 02/06/07.

- Chelmsford, MA, USA

problem #5

Jun 202005

Touareg 6-cyl

  • Automatic transmission
  • miles
Air bag fault warning light is on. I have not had an accident or been involved in any kind of event that would cause this. SRS ill.pco

- Alexandria, VA, USA

problem #4

May 012005

Touareg 4-cyl

  • miles
2004 Volkswagen Touareg has a burning odor coming from the vents. The consumer attempted to turn on the A/C when the burning odor occurred. The odor was so strong that the consumers daughter had become sick and vomited in the vehicle. Also, the air bags did not work.

- Astoria, NY, USA

problem #3

Oct 072004

Touareg 6-cyl

  • Automatic transmission
  • miles
While driving vehicle hesitated. Consumer pressed down on the accelerator pedal and vehicle moved intermittently on its own. SRS light appeared on the dashboard and remained on. Consumer drove vehicle to the dealer for inspection, and mechanic placed the vehicle on a diagnostic machine. The mechanic determined that the sensor shaft for transmission and engine needed to be replaced. This problem was a design flaw defect. Consumer informed the mechanic this problem was not acceptable and had not been resolved.

- West Palm Beach, FL, USA

problem #2

Jun 212004


  • miles
While driving SRS air bag light appeared on the dashboard and remained on. Consumer pressed down on the horn an it failed. Consumer drove the vehicle to dealer for inspection, and mechanic determined that the clock spring needed to be replaced.

- Fort Mohave, AZ, USA

problem #1

May 102004

Touareg 6-cyl

  • Automatic transmission
  • 4,000 miles
Air bag warning light came on and stayed on. Volkswagen says they need to develop a new harness. They've had the car for 2 weeks now with no end in sight - no timetable. They did provide a rental car worth half what the Touareg costs.

- Glen Allen, VA, USA

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