pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,238 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Volkswagen e-Golf fuel system problems

fuel system problem

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2015 Volkswagen e-Golf Owner Comments

problem #4

Sep 212016


  • 17,653 miles


At about 17500 mile on odometer, I had just unplugged this electric car from a public level 2 charging station and saw a warning "error: Electrical system. Stop!". I assumed it was just a light when first turning the car on so shifted into reverse. ( I was parked in a standard parking lot, racking the charger. The car started rolling out of the spot, but had no power. I was able to apply the brakes and not roll into traffic. The car was towed to VW and I am told that two seperate small batteries had a problem and neede to be replaced. This has occurred and the car should be returned in a few days. I'm worried about another failure happening when I am driving with kids in car, as has been reported on your site.

- Sudbury, MA, USA

problem #3

Mar 142016


  • 1,500 miles
Vehicle was travelling ~40 mph on public road. Reached down to press "mode" button to left of shifter twice to switch to eco mode. Pressed "power" button by mistake. Two presses of power button causes vehicle to shut off, even while moving. Vehicle suffered total loss of power. Was able to bring vehicle to a stop thanks to limited traffic, engaged park, and pressed power button to restart vehicle. Mode and power buttons are right next to each other, both require two button presses to either engage eco mode (mode button), or activate emergency vehicle shutoff (power button). Not enough differentiation in feel to determine which button is being pressed without taking eyes off road and looking down at shifter console.

- Fairport, NY, USA

problem #2

Jan 032016


  • 7,000 miles
After the vehicle is done charging using the J1772 plug (L2 or L1 charging), the plug remains locked to the vehicle charging inlet. Pressing the J1772 plug button does not release the plug as the car must be unlocked using a key to release the plug. In a public charging location, another ev driver attempted to remove the plug from my car and may have broken my car if I had not intervened. I have read that other people with this vehicle have had the vehicle inlet damaged because the plug stays locked in the car during charging and after charging is complete. On a separate note, an acquaintance with the same car used a public L2 J1772 plug with a broken locking latch. When he removed the plug while the car was charging, there was a large spark which jumped between the plug and the car. VW is not following the J1772 protocol and this could lead to safety problems in the case of a broken charge port and personal injury due to sparking. Please ask VW to correctly implement the J1772 charging protocol so that pressing the plug button and/or removing the plug stops charging. Plug locking should also be disabled when charging is complete.

- Palo Alto, CA, USA

problem #1

Dec 182015


  • 2,800 miles
While driving approximately 25-30 mph, the vehicle shuddered briefly, and the electric drive turned off. The driver airbag was disabled, in addition to steering and brake assist, and other safety features. The warning message appeared on the multifunction display stating "electrical system failure, stop!" I enabled the hazard lights, coasted to a stop, and placed the car in park. After several attempts, the electric drive would not restart. VW 24-hour roadside assistance was called, and the vehicle was towed to a VW service center.

- Sunnyvale, CA, USA

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