really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,097 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen e-Golf electrical problems

electrical problem

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2016 Volkswagen e-Golf Owner Comments

problem #5

Apr 012016


  • miles


The contact owns a 2016 Volkswagen E-golf. The contact received notification of NHTSA campaign number: 16V138000 (electrical system, engine and engine cooling). The dealer stated that they could not perform the recall on electric vehicles. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was notified of the failure. The manufacturer informed the contact that they would have to drive the vehicle to another state to get the recall performed. The contact had not experienced a failure. Parts distribution disconnect.

- Los Angeles, CA, USA

problem #4

Mar 112016


  • 1,500 miles
I was driving back from work after charging 100%. after I drove for about 10 miles on an expressway (lawrence), I stopped at the signal light. After the signal turned green, I accelerated the car. Immediately, alarms went off and said electric failure. "electrical system failure: Stop!". I stopped and restarted the car. Again the same error. Immediately, I turned on the flash lights. Car didnt move and cards behind me were honking the horn. I called 911 and police came and saved me dragging the car to the shoulder. I couldnt even get down the car due to safety concerns and cars going at 50mph. I called egolf emergency road service. They came after an hour and towed the car to volkswagon center. Car is brand new with only 1500 miles. On further investigation. Volkswago service rep called me and told that the 12 V battery is faulty and it will take 6 weeks to replace. One of my friends also had the same battery issue in Dec 2015 and he also had the same issue with 12 V battery issue. I am very concerned at this point that I don't want to drive on egolf. One of my friends

- Campbell, CA, USA

problem #3

Feb 252016


  • 2,248 miles
I pulled out of my office parking lot and as I was trying to cross into traffic going left, my car died, instrument panel light up like a christmas tree, with a car heading my way. By luck I knocked it into neutral and had enough momentum to get out of the way. Barely escaping an accident. At any moment in the future, I could see this error again: "electrical system failure: Stop!", which kills the motor, and means no brake or steering assistance system (power steering), airbag, safety belt pretensioner, and other vehicle safety features.

- Pleasant Hill, CA, USA

problem #2

Feb 052016


  • 1,456 miles
VW E-golf electrical vehicle died suddenly while driving coming to an abrupt stop (as if the breaks had been fully applied) while entering single lane highway on-ramp during morning rush hour. Unable to roll the car to the side to avoid traffic. Unable to exit the car as other vehicles were swerving on both sides to avoid a collision. Took over 20 minutes to get assistance to pull the car to the side of the road (thanks to a courageous good samaritan) until police and tow truck arrived over 35 minutes after the incident. Vehicle was towed to dealer where mechanics were unable to deal with it (high voltage vehicle) until they received instructions from VW of America. It took about 1 week to have the issue resolved. Complete description of the work performed at the dealership: "1456 vehicle does not go into ready mode electrical system error displayed on mfd. Gff. P060C internal control module main processor performance active/static in 8C module. Contact techline 1548611. Advised to attach mvb from 8C and 51. Attached mvb. Techline advised to charge 12 volt battery and clear faults. Charge 12V battery. Test battery and okay. Clear faults. Vehicle now starts. Road test 30 miles. Then charge hv battery with level 2 charger. Re scan and no faults. Contact qtm and advised to perform another road test. Road tested vehicle additional 20 miles. Re scan. No faults. Qtm advises to release vehicle at this time." Service advisor stated that it was a software glitch and it "should" not happen again. I'm concerned for the safety of the driver and passengers if the issue reoccurs.

- San Jose, CA, USA

problem #1

Nov 092015


  • 280 miles
I bought a brand new E-golf, Nov 2015. Drove it 4 days and broke! it's been 1 month in the shop and still not repaired. Volkswagen America answer (3rd week) - we will never give you a new car, that's why it has a warranty. - we will not give your money back. - we don't have to provide you a loaner nor pay for your transportation while your car is being repaired. - you will not get compensated for anything. - you owe us this month lease payment, btw! Volkswagen America answer (4th week): We are not allowed to talk you. Get an attorney to reach out to us. Still considering to buy an E-golf?? good luck!

- Mountain View, CA, USA

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