really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
728 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen e-Golf engine problems

engine problem

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2016 Volkswagen e-Golf Owner Comments

problem #2

Apr 012016


  • miles


The contact owns a 2016 Volkswagen E-golf. The contact received notification of NHTSA campaign number: 16V138000 (electrical system, engine and engine cooling). The dealer stated that they could not perform the recall on electric vehicles. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was notified of the failure. The manufacturer informed the contact that they would have to drive the vehicle to another state to get the recall performed. The contact had not experienced a failure. Parts distribution disconnect.

- Los Angeles, CA, USA

problem #1

Feb 052016


  • 1,456 miles
VW E-golf electrical vehicle died suddenly while driving coming to an abrupt stop (as if the breaks had been fully applied) while entering single lane highway on-ramp during morning rush hour. Unable to roll the car to the side to avoid traffic. Unable to exit the car as other vehicles were swerving on both sides to avoid a collision. Took over 20 minutes to get assistance to pull the car to the side of the road (thanks to a courageous good samaritan) until police and tow truck arrived over 35 minutes after the incident. Vehicle was towed to dealer where mechanics were unable to deal with it (high voltage vehicle) until they received instructions from VW of America. It took about 1 week to have the issue resolved. Complete description of the work performed at the dealership: "1456 vehicle does not go into ready mode electrical system error displayed on mfd. Gff. P060C internal control module main processor performance active/static in 8C module. Contact techline 1548611. Advised to attach mvb from 8C and 51. Attached mvb. Techline advised to charge 12 volt battery and clear faults. Charge 12V battery. Test battery and okay. Clear faults. Vehicle now starts. Road test 30 miles. Then charge hv battery with level 2 charger. Re scan and no faults. Contact qtm and advised to perform another road test. Road tested vehicle additional 20 miles. Re scan. No faults. Qtm advises to release vehicle at this time." Service advisor stated that it was a software glitch and it "should" not happen again. I'm concerned for the safety of the driver and passengers if the issue reoccurs.

- San Jose, CA, USA

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