This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has been at bergeron Volvo for one month. I had taken it in due to rear head rest intermittently not staying up. They could not reproduce so I picked car up and it did it again I took it back. They again could not find. I went in and it did it with service manager except other side rear headrest. I called today to check on and they said it was because we hit it 5-6 times and overheated implying not an issue. They said switch was getting hot on dash and 1400 to replace. I told them to replace as under certified warranty. He then avoided replacing I told him I would pick up car if he would write on paper safe to drive as I did not want it to fall down in accident and break someones neck. He declined and said he would call Volvo again. Please help. I am worried it will fall down during impact and snap someones neck
- Metairie, LA, USA
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- Metairie, LA, USA