This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was sitting still at a light & was struck from the front toward the middle to right passenger side. Consumer has frontal & side airbags which didn't deploy. Manufacturer has been contacted & they said that consumer will have to be responsible for payment.
The driver's side airbag did not deploy even though the car was hit on the side. Contacted Volvo and asked to inspect. Their answer was that everything was ok. I asked for a report with all the engineering data and supporting documents to show why it was ok, no response, have asked twice. They say everything is ok. I think there is a problem and they are hiding the truth. The side air bag should have deployed to give extra protection. I was not satisfied with their answer and I do need you help.
- Saugus, CA, USA
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- Washington, DC, USA