This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In late February 2005, my wife noticed that the child seats in our 1998 Volvo V70 would loosen up when our children would get in or move in their seats. These child seats were of the stationary type and of different makes. As one of the rear outboard seat belts had already been replaced at no charge for a similar concern in June 2003, we visited our regional Volvo dealership to report the issue. New belt assemblies were ordered and on March 15th of this year, both outer rear seat belts were replaced. This time, since we had to pay for the repair, I retrieved the failed parts. Examination of both seat belts buckles seem to suggest that the failure of the belts' child seat locking tab, which is part of the buckle, prevented the child seat from staying securely held in position. These assemblies are available for you to analyze and draw an expert conclusion. We requested a review of the problem by the district service manager and filed an E-mail complaint with Volvo's customer assistance center. The VIN of the car is [xxx]. updated 07/18/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Vancouver, WA, USA