This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volvo XC60. While driving at approximately 35 mph with the adaptive cruise control activated, the vehicle abnormally accelerated until the brakes were applied. The vehicle was taken to an authorized dealer where the failure could not be duplicated. In addition, the contact stated that a "radar blocked" service light has intermittently illuminated on the dashboard since the date of purchasing the vehicle. The failure and current mileages were 1,000. Updated 11/03/10 the consumer stated all information was accurate. Updated 11/04/10
2010 Volvo XC60 surged on three occasions while stopped at a red light. The consumer stated the first time the incident happened, the vehicle began to move forward and the tachometer reading was 2500 RPM. The light happened to turn green before the vehicle went any further. The second time, the same thing happened. The third time, while at a red light, the vehicle surged and the tachometer reading was 4500 RPM. The consumer placed the gear in neutral and the tachometer increased to 5500 RPM. The vehicle was taken to the dealer, but they were unable to find a problem. Since the vehicle was a lease, the dealer gave the consumer another vehicle, same make and model. However, the replacement vehicle also surged while stopped at a red light and shot forward into the rear of another vehicle.
- Alpharetta, GA, USA
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- Bellevue, WA, USA