This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In June 2018, I received a low oil light alert. Auto was 2.quarts low in oil. Dealership stated that it was a software /dipstick issue. Auto was repaired. June 2019, low oil light alert again. Auto was 2.5 quarts low in oil. Dealership found cylinder leak, inspected spark plugs, and inspected valve cover gasket. Leak was caused by poor seal on valve cover. Dealership replaced valve cover gasket and spark plugs.
The contact owns a 2014 Volvo XC60. The contact stated that while turning the vehicle, the engine stalled. The vehicle was able to restart. In addition, the contact mentioned the vehicle was jerking while the gear was shifting. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a software upgrade. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 13,219.
June 25 new car, mileage 6844. Engine oil light on. Down 1.5 qt. Oil dealer looks for leaks finds none performs oil change. Schedules vehicle in for diagnostics. Car serviced July 7 until July 14 mileage 7313 two pages of parts replaced. September 3 car returned to dealer engine oil light on again mileage between two page repair and 3 rd repair less than 2000 miles. Vehicle in at 9384. Suggested repair by Volvo new engine.
- Wilmington, MA, USA
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- Waterbury, CT, USA