This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer has issues with the poor customer service he received recently at his local Volvo dealership. The consumer was trying to get a recall issue resolved regarding the fan control module. However, he was told preferential was given to clients that purchased vehicles from them and the part would have to be ordered. The consumer went to another dealer and was told the part would be replaced within 3 days, even though the consumer purchased his vehicle else where.
- Clinton, OH, USA
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- Clinton, OH, USA