This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At age 6 years (53K mi.), the front passenger seatbelt clasp began to refuse to latch when the belt buckle was inserted. Using a jeweler's headset, I could not see any foreign object causing interference. To rule out a bent buckle, I tested the clasp (after its removal) with 5 other buckles, and all failed to latch into the clasp every time. The clasp failure-to-latch showed no signs of gradual failure. The first notice was when a passenger tried to buckle up, and noticed it didn't latch. The car was still parked. The Volvo part that failed is 31369706 Front Right Seatbelt Clasp. I successfully replaced the part with a genuine Volvo replacement part from a Volvo dealer. A clasp latch-failure on this vehicle carries the extra hazard of inhibiting air-bag deployment, as the latch assy. embeds a strain gauge which casts a necessary vote for air-bag activation. If interested, email me. Question: Would NHTSA care to have me ship the failed clasp to do a mechanical failure analysis? It would be surrendered to NHTSA with no conditions.
- Pleasanton, CA, USA
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- Pleasanton, CA, USA