On or about February 06, 2019, our 2007 Volvo xc-90 experienced a steering lock failure. That is the lock could not advance to the start position and consequently locked the key in the ignition switch. The lock would not advance. Consequently performed the following: A) consulted Volvo owner's manual. The manual was silent on this. Since the vehicle was parked nose first in our garage, again consulted the Volvo owner's manual to find out how to manually get the Volvo out of park. Volvo's manual was silent on this. B)contacted North town Volvo dealer for advice. Response was to get the vehicle in by towing. No advice as to how to disengage the Volvo's park feature. C)contacted Volvo's on line chat service and received the same response. No help! get the car towed in! D)contacted in collision and auto repair. They suggested a 2006 you tube video showing how to disengage the park function. This worked and the Volvo 2007 xc-90 was towed to in collision and auto repair. It took three weeks to repair the lock for the parts had to come from germany. Pictures of the failed lock assembly are enclosed. After the lock repair, in collision performed the following: A)replaced radiator: The radiator had a small leak since the get-go. Brought the Volvo in several times to North town Volvo and they could not find it. During a visit to them the coolant was topped off at no charge and I apparently observed, but it was denied by the service advisor, the service advisor dropping something into the coolant expansion tank. Compared to the new coolant after radiator replacement, it is much clearer without the darken flakey consistency of the previous coolant of which was like that since the get-go. B)replaced HVAC blower motor due to failure. C)cleaned up driver side door security contacts so that the power door locks lock when the alarm is toggled.

- Orchard Park, NY, USA

On multiple occasions the ABS warning light will come on and state needs service. The air conditioner works intermittantly and the tcs (traction control system) sometimes fails to come on. Like everything else, only some of the time. Purchased vehicle with 180.000 miles

- Hartsville, SC, USA

Vehicle was parked, went to start, and the ignition switch will not operate. Ignition switch is locked up, leaving unable to turn key, past accessory, to start engine. Vehicle is unable to be changed out of park, into neutral or other gear, to move vehicle. Steering wheel is locked in position.

- Suwanee, GA, USA

During routine xc-90 maintenance, it was discovered that the right front tie rod end had failed. No indication during normal driving or any visible indications, I.e. abnormal tire wear was apparent. Vehicle was never in an accident or hit any abnormal road conditions, I.e. pot holes, curbs, railroad crossings etc. Were encountered in which to cause the tie rod to fail. Tie rod end was replaced at a cost of over $250 including 4 wheel alignment.

- Orchard Park, NY, USA