This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down an old highway at 45mph. The driver's door opened while in motion while the door was closed and locked. The door did not fly open, I think locking mechanism helped keep the door from swinging out. There was an immediate rush of air coming through my door and the warning light came on saying driver's door was open. I was able to unlock and pull my door back into the closed position while in motion.
Having bought a 2013 Volvo XC90 with 36K miles on it, I was driving on a highway 2 weeks later when I saw smoke coming out of the engine. The engine stalled and shut down. I quickly pulled over the car and was able to get out as the smoke was increasing. Within 4-5 minutes, the car was on fire. It was completely gutted and destroyed. Volvo declined to accept blame and said that the cause of fire cannot be determined. This is supposed to be the safest car and I was surprised at their callous attitude. The dealer from summit NJ was far more professional. The highway it happened on was rt. 295 near princeton NJ. I hope others can learn from this debacle and get some help if there is a fundamental problem with 2013 XC90. They did have a recall for the 2010 XC90 for the same reason. I feel the cause was either an electrical short circuit or a problem with transmission.
- East Windsor, NJ, USA
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- Okmulgee, OK, USA