I purchased my vehicle used in February 2021. On the morning of December 14, 2021 we got a low coolant warning, please pull over safely message on the way to work. We just so happened to be near a gas station and was able to put half a container of 50/50 coolant and continue driving. On our return home we got the same message but noticed a major leak once we made it home. We had Volvo tow the vehicle to Northpoint Volvo in Alpharetta, GA and it appears to be having the exact same issue as what was previously preparing under recall 19V-308. I tried reporting this to the dealer and Volvo Customer Service but both tell me the recall was fixed in 2019 for my vehicle. If the issue is "fixed" how can I be facing the EXACT same issue just two years later.

- Dawsonville, GA, USA

We just purchased this 2016 Volvo XC90 last week from an out of town dealer and it suddenly sprung a major coolant leak this morning while driving and isn-€™t safely drivable without fire hazard as it-€™s getting so hot. This model was part of recall on coolant hoses, but is listed as having 0 pending recalls on the nhtsa website.

- Bakersfield, CA, USA

The attached file outlines details - 1.After a recent car wash at a Shell Service Station-€¦..April 5,2021, upon starting the vehicle -€" the computerized dashboard displayed erratic and incomplete information. It attempted to indicate multiple system failures -€" eg brakes, suspension, and others too garbled to understand. The entire driver-€™s console and information center display which were designed to show all of the vehicle operating modes and driver information were compromised and not functioning correctly. The Start/Stop Switch would no longer shut the engine down. I could not get the vehicle to shift out of Park. I found myself quite concerned about a highly computerized vehicle now running with no apparent operator control. I could not be certain whether the engine was being cooled properly from its electrical fans because the cabin was becoming uncomfortably hot. None of the environmental controls worked. Even the electric windows were affected. There were no engine safety indicators of any kind visible working to ensure electrical, engine oil pressure, coolant temperature-€¦.none of the other operator information systems were working properly and the engine still could not be shut down. I found myself uncomfortable getting out of the vehicle since it has so many self-driving, collision avoidance steering and braking functions that could be affected. I did not want to risk being run over by my own car. Nor, could I allow the vehicle to move, possibly on its own-€¦so I sat in it for about 3 hours sweating while waiting for a Volvo Tow Service to arrive. The Tow operator was somehow able to get the gear shift to move and was able to back the vehicle out to the street and onto his truck. He was also unable to shut the engine down and towed it to the Neillo Volvo Dealership about 3.5 miles away, here in Sacramento CA. I had deep concerns about safety with this vehicle being towed with the engine still running. All of the instrumentation remained unusable. The consumer stated after the sunroof clogged d

- Carmichael, CA, USA

The contact owns a 2016 Volvo XC90. The contact stated while driving 70 mph, the vehicle started losing motive power as the reduced engine performance warning light illuminated. The contact had the vehicle towed to florence Toyota (2300 w. palmetto St, florence, SC 29501) where the mechanic replaced the spark plugs however, cylinder #2 was still unresponsive. The vehicle was then towed to beach Volvo (855 jason blvd #2, myrtle beach, SC 29577) where the vehicle was diagnosed and she was informed that the engine needed to be replaced. The contact then had the vehicle transferred to stillman Volvo cars (1290 wilmington pike, West chester, pa 19382) where she was informed that a piece of cylinder had fractured and it appeared as though rodents might have tampered with the cylinder leading to the engine failure. The manufacturer was notified of the failure and a claim was filed. The vehicle was not yet repaired. The failure mileage was approximately 105,000.

- Middletown, DE, USA

The car was driving about 35 mph when this happen. Engine started to have multiple miss fire. Took it to a professional shop and cylinder 1, 2 and 3 have a wet spark plug. They did more testing and found that the cylinder oil ring has failed. Car only has 81K miles and needs a new engine or engine rebuild this is beloved to be to the type of the oil ring they used on this cars.

- Troutdale, OR, USA

Ran a errand, came home. Went to my car & a blueish liquid was coming out. Took to a shop & then to the Volvo dealership

- North Little Rock, AR, USA

The pulley on the alternator failed so the serpentine belt fell lose and ended up behind the engine where the timing belt is located. This caused the engine to lose timing and damaged all the valves, cylinders, and engine block. Now the Volvo dealer is telling me the engine can't be repaired and will need to be replaced with a new one that will cost $16,000. This happened while the vehicle was being driven on the freeway and arterial streets. The damage to the engine was caused by the failure of the alternator pulley. This should be a recall.

- Gilbert, AZ, USA

The start-stop function malfunctioned on my vehicle at a busy stop light/intersection. My wife and I felt we needed to push the car to side to keep from getting hit, despite flashers on. We had it towed to a Volvo dealer who was very helpful. They had car fixed next day. Said the computers or sensors not communicating. I asked Volvo if they were fixing all cars. They said moly said my car was now okay

- Reston, VA, USA

Stop/start battery failed. Leaked acid. Caused excessive and intense foul fumes into passenger compartment. Made the car intolerable to be in without opening windows and moon roof.

- Lancaster, PA, USA

Following recall service by dealership against NHTSA recall 19V308 the vehicle caught fire. The vehicle was picked up from the dealership and driven directly home, ~16 miles. At mile ~2 burning rubber was smelled while driving on the highway. At mile ~10 some smoke was seen when stopped at a traffic light. At mile~16 the engine died as the vehicle was being pulled into the driveway. Smoke started pouring our from under the hood and fire was shortly thereafter visible. The entire front end burned. I have plenty more pictures of the burning and burned car.

- Fleming Island, FL, USA

Very loud squealing noise started from engine bay while stopped at a light accompanied by a yellow check engine light. Noise would disappear under acceleration but return again off throttle. Dealer diagnosed as a failed 'breather chamber' with the following comment: 'if not repaired, faulty breather chambers can leak oil on other major engine components, including the exhaust manifold which could lead to a number of safety issues including fire.' The vehicle currently has 52,000 miles. I'm told this is a regularly occurring Volvo issue by mechanic friends.

- Mechanicsville, VA, USA

I bought a brand new 2016, 1st generation Volvo XC90 T6 on 10/13/2015. This car was sold to me with an engine defect from the manufacturer. It took more than two years of inconvenient, back and forth trips to the glen cove Volvo dealer to find out the real problem. The engine oil warning light started saying to add 1 liter of engine oil in 2017. Since this is a new model of the car, I thought it's what this type of required, so initially I added engine oil a few times. However, the warning continues to come back every 5-6 months. I then suspected maybe something is wrong with the engine as it shouldn't have warned me to add engine oil as it's a brand new car. I finally drove the car to Volvo glen cove dealer to request an engine check up on 02/22/2018. The first 2 times the dealer couldn't figure out the problem. Then, the 3rd time the engine light came on. Finally, my car was left with the dealer for 2 weeks and the dealer told me the engine has some manufacture defect. The oil was leaking from inside, not from outside. The engine had major repairs completed and a lot of crucial parts inside the engine were replaced. For example: Gasket, piston kit, plug, sealing ring, castrol syntheti, O-ring, fuel pipe, stud, cap, anti-freeze. Only one week after getting the car back from the dealer, I was driving my whole family home. We suddenly started smelling a strong burning smell. Then smoke started billowing out from the front hood. Thank god we were off high way at that time. I was able to quickly turn off the engine. I can't imagine what will happen if this happened on highway. This time the car got towed back to dealer.

- Forest Hills, NY, USA

We own a 2016 Volvo XC90. Purchased used in July 2018. In October 2018, we had to replace the engine. There has since been a safety recall for a part that can leak that we believe was the cause of engine failure. The engine started chugging while we were on the interstate. A turtle icon came on the screen. We took the nearest exit ramp to get off. White smoke was coming from the exhaust. We looked under the hood to try to figure out the problem. The coolant was empty. There had been no warning that this was low or empty. We added coolant. We drove slowly out of the gas station lot to see if this would help. Nothing changed. We stopped immediately and called a tow. Fields Volvo madison had to replace the engine. They were unclear with us about what exactly happened. It seemed they didn't know what happened. We did research and found a service campaign S29846:coolant expansion tank bleeder hose for our model car. Several reviews from people that their engine needed to be replaced B/C of this. We asked if this is what happened and they said they were pretty sure that it was. Fields tried to help by contacting Volvo. Volvo initially declined any help. We contacted Volvo. There was some back and forth but Volvo agreed to a partial offer to pay $4,248 toward the repair cost of $12,743.42. We paid $8,657.43 for the repair. The tech's said a spark plug tip had broken off and went through the engine. They noted coolant in the cylinder. We suspected this was caused by the bleeder hose leaking the coolant, causing immediate overheating and spark plug and engine failure. Now there is a safety recall notice for the coolant bleeder hose, recall R29936, dated 6/17/19. It is attached. This oem part issue was pre-existing and unaddressed by Volvo. Our engine was operating fine with no notice of pending trouble. We want help to persuade Volvo to cover the entire engine repair.

- Lake Mills, WI, USA

The contact owns a 2016 Volvo XC90. The contact received notification of NHTSA campaign number: 19V308000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Volvo cars tampa (6008 N dale mabry hwy, tampa, fl 33614, (813) 885-2717) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer confirmed that the parts were not available and provided case number: 190726'000122. The contact had not experienced a failure. Parts distribution disconnect.

- Newberry, FL, USA

Volvo recently had a "service campaign" for the coolant expansion tank bleeder hose. We made an appointment for the repair, but the day prior to our repair, Volvo usa cancelled the service campaign. This hose then failed 1-2 months later, spilling toxic coolant all over our driveway and down the street, which of course has many pets and young children on it. This alsocould have put our safety in jeopardy if this happened outside or our neighborhood. We participate in several carpools, and other parents rely on us to get their kids safely to the destination as well. Our local dealer was very prompt in completing this repair, but they also informed us that there was a recall on the spark plugs as well. We had no notification of such a recall from Volvo usa. I think Volvo usa is failing to take responsibility for their vehicles given the cancellation of the service campaign for a clearly defective part and the utter lack of notification of the spark plug recall. I am very concerned for all owners of the newest version of the XC90, and think Volvo needs to be held accountable.

- Bow, NH, USA

I purchased a 2016 XC90 in july15. Shortly after the purchase, I started to notice issues with the brakes and various other issues. I have taken the car into service 14 times since purchase with on a few for regular maintenance. Brake pads and both front and rear roters have been replaced, but the brake issue has not been resolved. I still frequently but randomly hear clicking sounds near to the brake paddle. I am mostly concerned that it happens when I am driving high speed while trying to slow down. If root cause cannot be identified after so many attempts of fixing, I worry that one day this car will kill someone. I have attached service records and a recording of the clicking. In addition to the brake, I also have many other issues which can be found on the service record, mostly recently, the car was on big smoke while I was driving and fire truck had to come for assistance. I am seeking your help to solve the problem. As I had so many issues with this car and one still haven't been fixed, I have no confidence to continue to drive the car

- Milton, GA, USA

The contact owns a 2016 Volvo XC90. While driving at an unknown speed, the engine harness wires snapped after being chewed through by rats. The check engine warning indicator began flashing after the failure occurred. The vehicle was taken to 128 Volvo cars (614 North ave, wakefield, MA 01880, (781) 224-3700) where it was diagnosed that the wiring harness wires were soy-coated, which attracted the rodents. The dealer stated that the engine wiring harness needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 19,000.

- Waltham, MA, USA

The SUV has had lots of problems with the engine. The engine has stopped without warning numerous times while in motion. It even stopped one time on the highway. The vehicle loses power in an instance and few times we have had to tow the vehicle to our house and to the dealership for repair. Even though this problem has occured over and over (which the dealership has attributed to the pistons misfiring), the dealership can not seem to repair the issue. We have asked dealership/Volvo to buy back the vehicle as it is not driveable at all. Everytime we get the vehicle returned after the repair from the dealership, between 100-300 miles the engine light comes on again and makes the SUV not driveable. We have complained numerous times to the dealership to no avail. The service manager has confided in us that this issue has occured on almost all the Volvo XC90 from 2016 and onwards.

- Gold River, CA, USA

My husband, mother-in-law, and three year old son were driving in the vehicle Saturday, February 18th, 2017. As my husband turned down our road he stated he smelled smoke, but didn't realize it was coming from the vehicle. He pulled into our driveway and parked. They then saw smoke seeping out of the hood. My mother-in-law exited and my husband removed my son from the burning car. I came outside to greet them and witnessed this. He then opened the hood and there were significant flames on the driver side posterior area of the engine. He ran for our fire extinguisher while I called 911. He put out the fire with the extinguisher and the fire department arrived within five minutes. They inspected, opened the top cover of the battery and disconnected it. They reported to us that it appeared to be an electrical fire occurring at the area of the battery. After inspection by Volvo and our insurance company, the damage was determined to be caused by rodents chewing on the electrical wiring inside the engine causing the shortage and subsequent fire. The damage was valued and paid at a cost of $11,000 (covered by insurance after deductible). There are multiple articles indicating attraction of rodents to the newer soy-based electrical wire insulation. Https://www.forbes.com/sites/michaeldunne/2017/02/19/rats-new-cars-soy-coated-wires-give-rodents-plenty-to-chew-on/#2C8bcbd780ab www.nbclosangeles.com/news/local/class-action-lawsuit-alleges-rodents-chewing-eating-car-wiring-393480601.html we are concerned for future use and for the safety of others.

- Topanga, CA, USA

Vehicle numerous times while driving with no cars around the automatic braking feature kicks in stopping the car. This has happened on local streets as well as highways. It feels like you are being rear ended and I have also nearly been rear ended. Brought to dealers and they say they are unable to duplicate it but have been turning it off on other cars because they advise they are unable to figure it out. This happens at all different speeds

- Washingtonville, NY, USA