My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

- Tallahassee, FL, USA

The contact owns a 2016 Volvo XC90. Each time the contact attempted to fuel the vehicle, the fuel tank door did not open. The contact attempted to open the fuel tank door with the key fob and manually. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 62,000.

- Marietta, GA, USA

There is something called an erad, which is essentially the vehicle clutch for my electronic plug-in hybrid XC90. It is the instrument that switches between electric and gas. Mine failed. When it fails, when you hit the gas enough to push it out of electric mode to gas mode, the car essentially hesitates for 1-2 seconds - it feels like it's trying to figure out what to do then an override to gas mode happens. When I identified the problem, I was trying to turn off of three lanes of traffic to a side street and the car hesitated (temporarily doesn't respond to throttle input) as I was sitting perpendicular to traffic. The all gas mode then turns on and takes over, but it hesitates which could be a serious problem. I could've been hurt, but, thankfully, I wasn't. after that, I drove it in full-time gas mode until it was fixed (no problems when I did that). If this were an isolated incident, I wouldn't report it, but there were 4 other Volvo suffering from the same issue at my dealership alone (Volvo cars of bethesda) so they couldn't take me for 3-4 weeks. They sell fewer than 5% of their total fleet of these T8 electric hybrids, so for 5 total cars to have the same issue (2016 - 2018) indicates a major problem. I'm concerned someone who doesn't necessarily have my awareness of cars who may otherwise feel safe in the car's throttle response may take an unnecessary chance and get into an accident. Please investigate. Thanks!

- Bethesda, MD, USA

While driving between cincinnati, oh and nashville, tn, we stopped in carollton, ky to refuel at a local gas station. Upon attempting to open the fuel door, the door would not unlock. There is no button or switch to use to open the fuel door on this vehicle. Despite several attempts to turn the lock and unlock the car, the fuel door would not open. We contacted Volvo oncall, who admitted this was a known issue but they did not have solution. The only offer for assistance was to use the key remote to lock and unlock the car 3 times in an attempt to reset the electronics. This car also comes with a buttonless "key tag, " which is what we were using at the time. Volvo had no awareness of this key tag and had no other solution to offer. Given our proximity to louisville, we agreed to attempt the drive to louisville and left the car with friends while we rented a car and drove to nashville to get the key fob with buttons. Then drove back to louisville to try the lock-unlock option to no avail. We then took the car to the local Volvo dealer where the door was mechanically opened and the lock mechanism was disassembled so that the car could be refueled. Though a known issue by Volvo, they have not communicated with the dealers as this car had a 10,000 mile service 2 days prior to this event. The inability to fuel the vehicle and cause people to be stranded should prompt a recall.

- Nashville, TN, USA