NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,280 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volvo XC90 brakes problems

brakes problem

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2018 Volvo XC90 Owner Comments

problem #5

Dec 282019

XC90

  • miles

A D V E R T I S E M E N T S

12,000 miles on car, rear brakes are at 2mm, front brakes 4mm. Volvo dealer does not feel there is a problem with the car and insist this is normal wear. I have never owned a car that has needed brakes so quickly and with rear brakes failing before the fronts.

- Staten Island, NY, USA

problem #4

Sep 202019

XC90

  • 50,000 miles
Excessive premature wearing of brake pads and rotors. From personal experience and discussing with other owners, Volvo is aware that the brakes on the XC90 prematurely wear (as in after 1K-20K new brakes needed on all tires). The local dealers all state this is a known problem and then demand $1,000 to repair the brakes. Volvo's brakes and/or braking system is defective and dangerous as the brakes prematurely wear out costing consumers unnecessary money for additional repairs when Volvo could resolve the issue.

- Concord, CA, USA

problem #3

Jul 302019

XC90

  • 8,000 miles
When driving the vehicle at a speed of 15-40 mph, the SUV is activating the crash imminent braking "city crash avoidance" without anything in the path of the vehicle. This action is locking up the vehicle and seat belts lock up squeeze my wife unexpectedly. Dealor cannot find anything wrong when running diagnostics and will not replace the modules that control this feature without them showing bad. This has happended on the same road on multiple occasions.

- Bonaire, GA, USA

problem #2

Aug 082018

XC90

  • 25,000 miles
We have owned our XC90 since November 11, 2017. The brakes were squealing when braking in normal condition(s), no rain on road or water on brakes whether we were driving on city streets, highways or freeways. Volvo service technicians had to replace all 4 rotors and brake pads on 30 March 2018, just a little over 4 months of owning the vehicle. Four months later 8 August 2018, Volvo service technicians had to replace all 4 rotors again, but not the brake pads. There is nearly 25,000 miles on this car, which normally rotors aren't typically replaced up to 70,000 miles. I understand this varies based on driving but twice in 8 months for all 4 rotors is insane. They also found all four rotors each time were warped. We owned a 2012 Volvo XC60 for 5 years and never had the brakes or rotors replaced during that entire time. Secondly a grinding sound is coming from the sunshade when it is being opened or closed. Our vehicle has been in the shop since 14 August 2018 where they replaced the sunshade, only to have to replace it again 21 August 2018. We went to pick up the vehicle and the grinding sound is back again, which now Volvo will have to replace the sunshade for a third time. I am a Volvo customer for life, but these issues need to be addressed and fixed for future models. I am thankful for the courtesy vehicle during this time, but I really want my vehicle back. I assume my next course of action if we get the vehicle back a third time with a defective sunshade or brakes is lemon law.

- Goose Creek, SC, USA

problem #1

Dec 262017

XC90

  • 3,400 miles
Brakes continously squeak. The dealer has inspected the break system twice and made one attempted repair. One week later the brakes are backing to squeaking. I have owned the vehicle less than 90 days, I've had issues with the brakes for more than half that time. The center display computer screens freezes constantly, but recently freezes and will not restart until after the car is stopped and restarted.

- Lanham, MD, USA

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