NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Volvo XC90 brakes problems

brakes problem

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2020 Volvo XC90 Owner Comments

problem #3

Jun 012022

XC90

  • miles

A D V E R T I S E M E N T S

The issue started a few months ago. The brake sensor light on the dash turned on and stayed on. We took it to the dealer and they said that they will not fix it because they can see coffee stains on the sensor. Basically they have brake sensors right under the center console where people drink coffee and the brake sensors are exposed so this can happen to any customer. Now they want to charge us 1600 dollars even though the SUV is about 2 years old and under full warranty. They want to screw their customers and don't care about their safety. This is the brake system of the car and now it's having issues with the adaptive cruise control inwhich the system turns off while in use. We are concerned about our safty and don't know what to do.

- Los Angeles, CA, USA

problem #2

Feb 252022

XC90

  • miles
I need new rear brakes and rotors at 26,296. I have leased cars for the past twenty plus years and never had to replace brakes/rotors after a year and a half.

- Wooodbury, CT, USA

problem #1

Feb 052020

XC90

  • 4,500 miles
On February 5, 2020 I was involved in a minor fender bender which resulted when I drove off alight and the car in front of me did not take off and I hit it in the rear at a very low rate of speed. The auto brake did not engage. I was no more than one and a half car lengths behind and the car was moving at one to two miles per hour. When I hit the rear of the car in front of me the air bags deployed which caused me to have a slight concussion and certainly scared me. There was little if no physical damage to the vehicle. I contacted Volvo customer care a few days after advising that auto brake system did not engage and the airbag deployed. The report was taken. I was advised that there were no prior reports of this issue. Volvo repair was not willing to acknowledge my concern and would not confirm that prior to the repair there-would be a repair. Candidly they were not going to do anything except accept insurance check and fix it. I now have received a recall notice for this exact issue which I had reported. I advised then I was afraid of the car because I was afraid the airbag would deploy unnecessarily again. How do I address the fact that I will not use this car any longer.

- Davie, FL, USA

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