ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

Consumer Advocacy groups exist to help protect and speak up for the consumer. They are a great resource if you feel like you've been taken advantage of by your manufacturer or feel like there's a serious defect with your vehicle.

  • Advocates for Highway and Auto Safety

    An alliance of consumer, health and safety groups and insurance companies and agents working together to make America's roads safer.

    Advocates for Highway and Auto Safety
    750 First St, NE, Suite 901
    Washington, DC 20002
    (202) 408-1711

  • Better Business Bureau

    At the Better Business Bureau you can file a BBB complaint against a manufacturer, file a BBB lemon law complaint and find your nearest local BBB office.

    The Council of Better Business Bureaus
    4200 Wilson Blvd., Suite 800
    Arlington, VA 22203-1838
    (800) 955-5100

  • Center For Auto Safety

    CAS provides information on common problems and advice on how to resolve them for most models on the road.

    Center For Auto Safety
    1825 Connecticut Ave., NW Suite 330
    Washington, DC 20009
    (202) 328-7700

  • Consumers for Auto Reliability and Safety (CARS)

    CARS is a credible, respected voice for the public interest, working to expose illegal practices, improve auto safety technology, and ensure that unsafe, seriously defective vehicles are recalled and fixed before people are hurt.

    Consumers for Auto Reliability and Safety
    926 J Street, Suite 522
    Sacramento, CA 95814

  • U.S. Department of Transportation

    National Highway Traffic Safety Administration
    Office of Defects Investigation

    NSA-10.01, 400 7th Street SW
    Washington, DC 20590
    (888) 327-4236

  • Insurance Institute for Highway Safety (IIHS)

    Find comprehensive crash test results & other good consumer information on vehicle safety.

    Insurance Institute for Highway Safety
    Highway Loss Data Institute

Back to Top