Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.

To be fair, the number of complaints about the cooling system are way down versus the 2011 model which led to a class-action lawsuit.

On the flip-side, there's more concerns about brake problems.

However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."


really awful
Crashes / Fires:
16 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
33,365 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Cruze brakes problems

brakes problem

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2012 Chevrolet Cruze Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #24

Jun 282013


  • 50,000 miles


The contact owns 2012 Chevrolet Cruze. The contact stated that while reversing from a drive way, the brakes failed to respond. The vehicle was taken to the dealer for diagnosis where it was stated that the brake booster needed to be replaced. The vehicle was repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 50,000.

- New Lebanon, OH, USA

problem #23

Jun 052013


  • 51,000 miles
The contact owns a 2012 Chevrolet Cruze. The contact stated that while reversing out of residential garage, she attempted to engage the brakes but they did not respond. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 51,000 and the current mileage was 57,000.

- New Lebanon, OH, USA

problem #22

Aug 282013

Cruze 4-cyl

  • 21,198 miles
I backed out of a parking space, applied the brakes and the pedal was extremely firm with no brakes at all, then I pumped the brakes, pedal slowly goes to the floor, another pump and braking is working again. This has happened several times, but now happening with more frequency. It also has happened on multiple times while backing out of garage onto a flat surface. Brakes correct themselves after incident. I picked up my grand-daughters from day care, and was exiting the parking lot on an incline driveway and when I applied the brakes, I had to push with all my strength to get the car to stop. Brakes pedal was extremely firm. I almost hit a pedestrian on the sidewalk. Appointment with my local dealership tomorrow to examine car. I cannot identify exact situation when this issue occurs. Very nervous about having granddaughter in my car and just driving it in general, if the brakes don't work properly.

- Madison, WI, USA

problem #21

Aug 222013


  • 41,538 miles


The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving in reverse at approximately 2 mph, the brake pedal was depressed but was unresponsive. The emergency brake was utilized and additional force was applied to the brake pedal in order to stop the vehicle. The failure recurred intermittently. The vehicle was taken to an authorized dealer, who informed the contact that the vehicle was not included in NHTSA campaign id number: 13V360000 (service brakes, hydraulic). The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 41,538.

- Winston Salem, NC, USA

problem #20

Jul 192013

Cruze 4-cyl

  • 26,000 miles
Our brakes goes very hard at times and you have to push hard as you can to get the car to stop. Took the car to my lacal dealership they test drove my car and said it was just fine and sent me on my way. I called GM and they said a dealer already looked at my car and told me the same thing. One week later a national recall on all 2011-2012 Chevy Cruze was issued for brake problems I spoke to the survive manager who said he would contact me when he knew about the recall, it's been two weeks without any calls from him. It was a new employee who test drove our car and now we feel unsafe driving it now.

- Forney, TX, USA

problem #19

Aug 122013


  • 8,800 miles
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 mph, she applied the brakes and the vehicle began to skid, crashing into the rear of another vehicle. The vehicle was destroyed. The contact was not injured and a police report was not filed. The manufacturer was notified of the failure. The failure and current mileage was 8,800.

- Stottsville, KY, USA

problem #18

Jul 112012

Cruze 4-cyl

  • 5,000 miles


Front brakes vibrate and over heat when applied at over 35mph. Also when brakes are applied suddenly vibration it felt. Dealer could not duplicate problem the first time but after two more visit front brake pads were replace. Then again after several complaints and still the same problem same dealer replaced brake pads and rotors. Still to this date brakes feel the same and dealer or GM will not acknowledge that vehicle has a problem. Im concern for me and my families safety and im between a rock and a sword cause is the vehicle I use as a daily driver.

- Vineland, NJ, USA

problem #17

Aug 092013

Cruze 4-cyl

  • 20,500 miles
I own a 2012 Chevrolet Cruze ltz. I have owned the vehicle since it was new in March 2012. Recently, the following problem has started to occur with some frequency. While backup up at approximately 5 mph, when the brakes are applied, the vehicle continues to roll. After pushing the pedal several times, the vehicle stopped. This has happened at least a dozen times over the past six weeks. The brakes function fine when driving forward. This problem usually occurs when the vehicle has been parked in a parking space for at least several minutes, or even longer such as overnight. Today, I brought the vehicle back to the dealer. I was unable to repeat the braking problem. The service person said they would research any recent bulletins and call me back.

- North Billerica, MA, USA

problem #16

May 192012

Cruze 4-cyl

  • 32,000 miles
After car ran, then parked and turned off, then started up again the power brakes failed for approximately 60 seconds. In my opinion the car was warm/hot, the weather was warm/hot, and the temperature affected the power brake system when started in the heat. Having the A/C on may have robbed some power as well. Problem is now more frequent during warm weather, to the point I am concerned about my safety and the safety of any other driver who may not be aware of the issue.

- Bloomington, IL, USA

problem #15

Jul 142013

Cruze 4-cyl

  • 22,000 miles
Last night my wife and I (who is 9 months pregnant) got into our 2012 Chevy Cruze and went to back out of the parking lot. When backing out the car started shaking really weird as I released my foot off the brake pedal. I released full and continued to backup as I didn't know what was going on. When I went to apply the brakes again I pushed the brake pedal down all the way and the car barely stopped. Luckily I was able to pull the emergency brake in time before hitting the multiple cars behind my vehicle.I put the car in drive and pulled forward into the parking spot and as I went to stop again it was the same issue. The car would not fully stop no matter how hard I pushed down on the brake pedal. Luckily, I was the one driving and we weren't up to highway speeds yet or it could've resulted in the death of multiple people.

- Newport, NC, USA

problem #14

Jun 242009

Cruze 4-cyl

  • 20,000 miles


Total brake failure on five different occasions. When driving the vehicle after being parked a momentary total brake failure occurs sometimes. I backed out of a parking space on an incline, braked and the pedal was firm, no brakes at all, pumped the brake, pedal slowly goes to the floor, another pump and braking is ok.this happened to my wife on four other occasions in a parking lot after starting the vehicle. It happen and corrects itself very quickly, at least for now. Dealer has bee no help.I checked the internet and I am not alone, numerous complaints of the same condition.

- Methuen, MA, USA

problem #13

Jul 142013

Cruze 4-cyl

  • 14,988 miles
I just started backing out of a parking spot at the grocery store, and when I went to hit the brakes, the brake pedal hardly moved and the car kept rolling. I applied extreme pressure to the brake pedal because I almost hit another parked car. It eventually came to a stop just inches from the other car. Then when I left the parking lot I proceeded to the traffic light, which was red at the time, I applied the brake, and it did the same thing! I almost rear-ended the car in front of me! I finally got the car home, but I kept great distances between our car and the cars in front of me. Luckily it didn't happen again, and I made it home safe! later in the day, I tested the brakes again, by backing out of the garage, and it happened again! makes me very nervous! this car is going to the GM dealer to get fixed! hopefully I don't have an accident on my way there! GM needs to do a recall to fix this problem before someone gets hurt or killed!!!

- Barto, PA, USA

problem #12

Jun 122013

Cruze 4-cyl

  • 41,890 miles
I purchase this car a little over 3 wks ago. Drove ok at dealership. Problem: I put car in reverse and still had foot on brakes felt car move. Did this a couple more times while trying to back out of driveway.. was in parking lot backing out put foot on brake and still felt movement. Took car into shop they said brakes needed to be adjusted. They said they fixed and told me I was all set. Still having the same problem. And it has done it once while in drive. Car kind rolls and brake pedal is goes to floor but doesn't grip. I purchased the car used and it was suppose to have been inspected. The problem started on the 3rd day I had it. So once again I am going back to the shop to see what can be done. It's a very bad feeling when you have your foot on brake and car still moves-- but it stops fine actually driving. This basically happens when moving from park.

- Detroit, MI, USA

problem #11

Nov 012012

Cruze 4-cyl

  • 4,800 miles
When coming to a stop you hear a squealing sound coming from the right passenger side tire, they say its not an issue but just a nuisance noise, , but as it keeps getting worse the brake is now not releasing when we try and go after coming to a stop. We have also notices it does this alot more on hotter days than it does on a cooler day, I know we are not the only one with this problem, I have found complaints about the same problems on theses sites and this one from Chevy please look into this problem before more people end up getting hurt or injured.

- Glendale, AZ, USA

problem #10

Mar 262013

Cruze 4-cyl

  • 1,100 miles
The brake pedal travels too far before the brakes engage. I took it to jim bishop Chevrolet service department. They told me there was nothing wrong with the brakes. I think Chevrolet is hiding the fact there is an issue. I see a lot of other people complain about the brakes on My wife does not feel safe driving the car. It only has 1100 miles on the car. I am going to trade the car in next month. I don't feel safe. Too bad, I will give the problem to someone else. I guess that is the Chevrolet way.

- Muscle Shoals, AL, USA

problem #9

Dec 092012


  • 9,500 miles
The contact owns a 2012 Chevrolet cruise. The contact stated that while driving at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. The vehicle was taken to an authorized dealer twice for the same problem. The technician duplicated the problem however, he was unable to provide a remedy repair. The manufacturer was notified of the defect and informed the contact that there was not a safety issue regarding the brakes. The approximate failure mileage was 9,500.

- Glenside, PA, USA

problem #8

Dec 042012


  • 4,500 miles
The contact owns a 2012 Chevrolet Cruze.the contact stated that whenever the brakes were engaged the rear wheels emitted a loud noise. The vehicle was taken to the dealer. The technician verified the failure but was unable to provide a remedy. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 5,000.

- Clovis, CA, USA

problem #7

Sep 112012


  • 800 miles
The contact owns a 2012 Chevrolet Cruze. The contact stated that whenever the brakes were engaged it would make a loud grinding noise. The vehicle was taken to a dealer for inspection who refused to repair the vehicle since the manufacturer did not authorize them to do so. The vehicle was not repaired. The manufacturer was made aware of the failure who stated that they were looking into the problem. The failure mileage was 800.

- Lake Worth, FL, USA

problem #6

Aug 132012


  • 5,900 miles
I was backing out of my driveway into a street and had no brakes. I pushed the pedal to the floor and nothing, car kept rolling. Another incident I was waiting in a drive through and my brake pedal went all the way to the floor while the car was not moving. I feel that this is a serious safety issue.

- Summersville, WV, USA

problem #5

May 012012


  • 19,000 miles
Cold start and back up or going forward, brake locks and car just rolls. Took it to the dealer (huffines Chevrolet in plano Texas) and dealer said they would have it ready in two days. After a week without the car, the service advisor explain the part was not available anywhere and the factory would not push out more of the brake vacuum parts until October. In the meantime, my car with 19K is sitting under the hot Texas sun at the dealer (most likely ruining its leather interior) and the dealer has no other information and they "wish they could do more." I would not recommend anyone to buy a Chevy Cruze until this problem is clear. The dealer also said they have not heard about this ever before and looking in this website there are four more cases. Not truthful! GMC needs to resolve or recall!

- Richardson, TX, USA

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