Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.

To be fair, the number of complaints about the cooling system are way down versus the 2011 model which led to a class-action lawsuit.

On the flip-side, there's more concerns about brake problems.

However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
40,953 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Cruze electrical problems

electrical problem

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2012 Chevrolet Cruze Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #104

Oct 172015

Cruze

  • 37,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Chevrolet Cruze. While driving 65 mph, the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired and the failure recurred. The failure mileage was 37,000.

- Hawthorne, CA, USA

problem #103

Sep 042015

Cruze

  • 33,400 miles
The main console in the car starting turning on and off, the lights doing this as well. It affected the turn signals when I was making a turn, making them turn on and off as well. Turned off headlights as well, while I was on my way home. Once I got home I turned off the car and restarted it, and the whole system rebooted and I had to fix the date and time. This happened again when I used the auto-start on the key fob, drove a little bit as the console kept turning on and off, pulled over and tried to restart car. Couldn't remove the key from ignition, eventually got car to restart after trying to restart it for about fifteen minutes. The next day the same thing happened, so I parked the car and turned it off and tried to restart it again. Wouldn't start and the key would not come out of ignition for at least forty-five minutes. Finally got the car to start and drove home. When I got home, turned car off but could not get the key out of ignition. Sat for another fifteen minutes trying to get key free. Eventually able to remove, restart and turn car off normally. But after locking the car, and then coming back to get things out of car, the doors would not unlock and I cannot get into the vehicle.

- Urbana, IL, USA

problem #102

Sep 112015

Cruze

  • 23,300 miles
The contact owns a 2012 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into reverse, the vehicle drifted and accelerated independently, causing the contact to crash into another vehicle. The contact shifted into drive and crashed into the garage and the toolshed from their residence. A police report was filed. There was one injury reported that required medical attention. The manufacturer was notified of the failure. The failure mileage was approximately 23,300.

- Warren, OH, USA

problem #101

Sep 122015

Cruze

  • 83,508 miles

A D V E R T I S E M E N T S

For the whole month the red warning lights have been flashing, today the lights were dimming and radio was going on and off. The steering wheel locked on its own and the key wouldn't come out when tried to remove and the truck wouldn't pop up when tried to open it from the outside. Vehicle is not cranking at moment and key is still in ignition. This is a serious safety problem or issue. Electrical problem hazard that could kill any driver or passengers when driving. Has to be as major safety recall. Contact the owner as soon as possible at 334-368-4373 this is my daughter latoria womack cell number and I am her dad ronnal womack at 843-870-2625. Please is there a recall on vehicle? my daughter drives this car to college classes every day. Please advice asap. Her life is in danger here. James and pamela are the owners but daughter drives vehicle to college. I am biological father and very concerned. Due to mother and stepfather at wife's surgery please notify me of matter to get help.

- Greenville, AL, USA

problem #100

Aug 212015

Cruze

  • 66,000 miles
Purchased car new for my daughter going to college. Car has been good but she called me that she started her car in a parking lot and she had a stabilitrac light, power steering, and tones going off. She was scared but I called a repair shop and they suggested to turn off and on. She did this and all but stabilitrac went off. She drove to take to dealer. She stopped to get gas and when turned car back on, all lights stopped. She drove car home and took to local repair. He said he could not find issue. A week later, she was driving on the interstate and the lights came on again. She video taped the lights. She pulled off and turned car off and then on and everything was reset. We are concerned that error cant be tracted but continues to be issue.

- Cynthiana, KY, USA

problem #99

Jul 292014

Cruze

  • 41,000 miles
Driving down highway and the dic starts flashing and then the power steering failed and the car then lost power and the engine cut out. I was able to pull the car over to the shoulder and stop the car. I was able to restart the vehicle. I took to dealer and they replaced the negative battery cable. I soon received an extended warranty for the cable from GM for 10 yrs or 120000 miles. So they are aware of the issue and cars cutting out and losing power on the highway is not considered dangerous to the drivers or their passengers.

- Islip, NY, USA

problem #98

May 012014

Cruze

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Chevrolet Cruze. While driving with the cruise control set to 75 mph, the vehicle traveled at 80 mph independently. Additionally, while reversing at very low mileage, the vehicle abnormally accelerated and reversed into a pole. The contact was able to drive away from the scene without any injuries. The vehicle was taken to the dealer four times however, the dealer was unable to duplicate the failure. The contact believed that the vehicle had a "mind of its own" and would erroneously perform in ways that it was not designed. The contact requested the bluetooth be removed from the vehicle and inquired about having the gps removed, as she believed that the transmitter was the cause of the failures. The manufacturer was contacted, but offered no assistance. The vehicle was not repaired. The failure mileage was 38,000.

- Hendreson, NV, USA

problem #97

Jul 142015

Cruze

  • 108,000 miles
The contact owns a 2012 Chevrolet Cruze. While driving at approximately 45 mph, the vehicle stalled without warning and lost all electrical power. The vehicle was towed to the dealer, where it was diagnosed that the electronic control module came in contact with water and failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

- Whitehall, AR, USA

problem #96

Mar 122015

Cruze

  • miles
Since March 2015, I have been experiencing issues with and I have video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. More often I notice it when utilizing turn signals, hazard lights, and breaking. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked or the ABS needing to be serviced. Then it returns to normal mode. The frequency has increased to every time I drive the vehicle. Also on at least 3 occasions the ABS has actually failed. On one of those occasions, I hit another vehicle while parking. Thankfully there was no damage to either vehicle. When connecting the vehicle to a diagnostic device, no issues are indicated. I'm in the military in germany where the roads and highways are extremely hilly and it snows heavily. I'd rather not die in an accident before this issue is rectified.

- Dallas, TX, USA

problem #95

Mar 012013

Cruze

  • 5,000 miles
Since March 30, 2015, I have been experiencing issues with and I have video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on April 1, 2015 I believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from General Motors advanced engineering staff and the R&D center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for NHTSA should an accident occur to him due to this. Is a very high risk

- Phoenix, AZ, USA

problem #94

Jun 232015

Cruze

  • 90,200 miles

A D V E R T I S E M E N T S

My Chevy Cruze has been experiencing similar problems from past repairs and would shut off while driving. While driving the car would lose power, multiple warning lights would flash on the dash, the car would lose the ability to accelerate and the doors would unlock while driving. This has occurred several times yesterday (6/23/15): While driving over a bump at a low speed and while merging onto the freeway at about 60mph. During yesterday's incident I had to go into the emergency lane and put my emergency lights on as my car lost the ability to accelerate. The car lost power for a few seconds and the car would gain power immediately after. There have been two prior incidents where my car has lost complete power while driving, both times a safety report has been filed. This is a very scary issue and hope that this does not occur again.

- Murrieta, CA, USA

problem #93

Oct 312014

Cruze

  • 56,000 miles
The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.

- Mount Pleasant, MI, USA

problem #92

Feb 092015

Cruze

  • 38,000 miles
While driving the car would continuously reboot the radio and the warning stabilitrak light as well as the power steering warning will show up on the dash. The car would experience very stiff steering and I almost got into a crash 3 times because of it. I took it to the autonation Chevrolet laurel, md dealership and they could not diagnose a problem with the battery. Another technician from tnt auto in columbia, md said that all the wires seem to be on there tight too.

- Beltsville, MD, USA

problem #91

Apr 012015

Cruze

  • 52,500 miles
Since March 30, 2015, I have been experiencing issues with and have been trying to collect video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. During these faults, the center information display for the HVAC and entertainment will frequently turn off. This kills the radio. It at times kills the HVAC systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked. Then it returns to normal mode. This is less frequent an occurrence. While driving on the highway under cruise control, the vehicle experienced one incident of unintended acceleration while the displays were in fault modes. This occurred on April 1, 2015 I believe. The driver's feet were on the floorboards. Not touching any pedals at all. The incident was stopped by the driver firmly pressing down on the brake pedal. When sufficient video evidence is accumulated on these failures the vehicle will be taken into the dealership. Lacking actual demonstrative evidence of the failures, the dealership will not be able to know what to repair or replace. The car has a history of dash display issues. The owner, a retired librarian/researcher from General Motors advanced engineering staff and the R&D center, has worked on unintended acceleration legal cases for the company, and has supported litigation defense work on such issues while at the company. He is still gathering evidence but feels the need to document this incident as soon as possible for NHTSA should an accident occur to him due to this.

- Royal Oak, MI, USA

problem #90

Mar 242015

Cruze

  • 56,788 miles
I was driving, and the radio dash began to flash on and off. Then the steering became very difficult, and the power steering light came on, the words "service power steering" came on, then the car began to pulse, and then "service traction" came on, then the car shut off completely.

- Baltimore, MD, USA

problem #89

Mar 022015

Cruze 4-cyl

  • 37,000 miles
While driving approx. 40 mph, vehicle stalled, traction stability and check engine lights illuminated, and steering locked. The radio shut off and the radio screen/ env control panel flickered on and off continuously. I continued to drive the car since I was a short distance from home. Checked the battery connections and all seemed to be tight. Drove car to work today but didn't have the issue. I literally just bought this car a week ago and it passed md state inspection. I am wondering now if the inspection included a obd check.

- Laplata, MD, USA

problem #88

Oct 102014

Cruze

  • 47,000 miles
The contact owns a 2012 Chevrolet Cruze. While driving approximately 35 mph and making a left turn, the steering wheel seized. In addition, the instrument panel and radio intermittently operated. The vehicle was taken to the dealer. The technician diagnosed that the positive battery cable and generator starter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.

- Macomb , MI, USA

problem #87

Feb 242015

Cruze 4-cyl

  • Automatic transmission
  • 66,000 miles
The contact owns a 2012 Chevrolet Cruze. The contact stated that the check engine light continued to illuminate. The vehicle was taken to the dealer. The technician diagnosed that the map sensor was defective and needed to be replaced. The contact mentioned that the vehicle failed to pass inspection. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. Updated 4/30/15 the consumer stated the vehicle did not idle properly and the vehicle would stall when he attempted to pull out into traffic. Updated 06/23/15

- Lenoir, NC, USA

problem #86

Feb 062015

Cruze

  • 37,420 miles
2012 Chevy Cruze 6-speed eco. After driving approx 15 mile in city traffic, came to a stop and parked. Applied the parking brake and the car started beeping. I looked at the instrument panel and noticed speedometer was pegging at around 90mph and the display flashed that the hand brake was on. At the same time the radio volume raised. After I released the parking brake, within a few seconds the gauge returned to normal but the radio volume stayed high. I turned the car off.

- Maryland, MD, USA

problem #85

Feb 022015

Cruze

  • 64,028 miles
The car computer system is glitching. Turning on and off. Says to service stability trak. I have not messed this car up or been in any wrecks.

- Cartersville, GA, USA

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