The contact owns a 2012 Dodge Durango. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:14V154000 (service brakes, service brakes, hydraulic). The contact stated that he was notified that the parts were not available as a result the recall repairs were unable to be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. There were no failures.

- Chicago, IL, USA

The contact owns a 2012 Dodge Durango. The contact stated that the brakes failed to stop the vehicle and abnormal force was needed for the vehicle to come to a complete stop. In addition, the brake lights illuminated when the brakes were not applied. The failure was intermittent. The vehicle was taken to an authorized dealer, where it was repaired twice but the failure recurred. The repairs were unknown. The manufacturer was notified of the failure and stated that the vehicle was included in NHTSA campaign id number: 14V154000 (service brakes, hydraulic) however the parts were not available. The approximate failure mileage was 20,000.

- Northville, MI, USA

Driving in freezing weather at approximately 35-40 mph. I went to brake, & brakes felt hard, pedal would not depress completely, & coming to S stop was difficult & took more time than usual. Took car to auto shop nearby & they diagnosed with failed brake booster. Had car towed to Chrysler dealer as it was dangerous to drive due to the loss of brake power, in which it remained there for 3 weeks due to booster part "being on back order". since this booster was on back order, I asked Chrysler if this has been a common problem with Durangos & was told no. They told me that since my vehicle was over the warranty in mileage (approx 40,000), the repair was not covered, however, they gave me discount. I've read the reports & letters issued relating to this recall in which they stated there is "no loss in braking" however, this was untrue in my case. Had I been driving on highway when this occurred, I would have been in trouble with braking, as there was a definite decrease in braking by approximately 50%. I called Chrysler regarding reimbursement for this recall, & Chrysler will not issue a refund on what I paid to have brake booster replaced at this time, stating to me that "this recall doesn't affect my vehicle", when in fact, this recall should have occurred sooner than now to keep me safe. I have read in the reports that this issue was identified last year. I consider myself lucky to not have been driving at a high speed when this occurred.

- Roseville, MI, USA

The contact owns a 2012 Dodge Durango. The contact stated that when stopping the vehicle, the brakes would pulsate and engage an abrupt stop. The vehicle was not taken for inspection or diagnosis of the failure. The manufacture was not notified. The failure mileage was 25,000 and the current mileage was 56,000.

- Montrose, PA, USA

The brake pedal got stuck and I think the power booster was not functioning as the pedal was petrified,

- Staten Island Ny , NY, USA

The contact owns a 2012 Dodge Durango. The contact stated that the brake took longer to engage during cold weather and the failure was experienced several times. The dealer updated the brake computer interlock system and the failure was corrected. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 20,000. Updated 2/27/14 updated 3/6/2014 updated 03/07/14

- Ellicott City, MD, USA

Pulling car out of driveway heading down the street. Approaching the stop sign attempted to brake and the car had complete brake failure; therefore, I waited until the car rolled to a stop. Took the car to the Dodge dealership advising what took place. They inspected the car and said there were no issues with the car or braking system. I was given back my car and I drove home, brakes worked. The next day, the same issue occurred; I pulled out of my driveway heading down the street. Approaching the stop sign attempted to brake and again had complete brake failure. I took the car back to the Dodge dealership, they inspected again and said my master cylinder was defected, along with the brake power booster. They advised me the parts were not being manufactured at this time. I contacted Dodge corporation to inquire on this matter, concerned that this may be a recall or that there is major issue with Dodge Durango braking systems and was told by [xxx] that the part was being made but did not know when it would ship. She also did not have any other information to provide as to other brake issues with Dodge Durango and or recall. I felt a responsibility to report this to you due to the severe safety issue of Dodge Durango's on the road that may encounter complete brake failure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodland Park, NJ, USA

Braking system vacuum boost is leaking over a short period of time (typically 8 hours). Pedal feel is firm after the time period and difficult to depress. After vehicle is started the vacuum boost and pedal feel returns to normal. A dealer service appointment has been made for a diagnostic and repair.

- Malvern, PA, USA

The contact owns a 2012 Dodge Durango. The contact stated that she was driving at low speeds at approximately 3 to 5 mph and pulling into her carport, as she was depressing the brakes they did not engage. The brakes failed, and she crashed into her lawn mower, pushing it into her garage door. The contact did not sustain any injuries. The police were not contacted. The vehicle was later towed to an independent mechanic, but has not been repaired due to a pending investigation. The manufacturer was later contacted and was advised that a manager would be giving her call back. The failure and current mileage was approximately 3,100. Updated 02/06/14

- West Lake, LA, USA