Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.

TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.

The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,347 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Durango steering problems

steering problem

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2012 Dodge Durango Owner Comments

problem #8

Apr 182014

Durango

  • 38,000 miles

A D V E R T I S E M E N T S

My 2012 Dodge Durango has lost steering power 4 times since I purchased it new. The first 3 times the repair was performed under warranty by larry H miller Dodge, 4220 E 22nd street, tucson, AZ. 85711, (520) 745-1000. In these cases, the dealer claimed a hose had come off and they connected it back on. Documentation on these repairs available is upon request. The issue was reported to Chrysler-Dodge Consumer Affairs dept. And was assigned case no. 24966049. My vehicle lost steering power for the fourth time on December 21, 2015. It left a huge puddle of fluid on the pavement and the power steering container is empty. Every time this has happened, we have been lucky to avoid an accident. However, we have become afraid of driving the vehicle. The car is now permanently parked with no power steering. I believe there is a design or manufacturing defect with the hose that keeps coming off. Putting it back on is not an acceptable form of repair. It does not solve the problem and it endangers our life.

- Sahuarita, AZ, USA

problem #7

Nov 112015

Durango

  • 80,000 miles
The contact owns a 2012 Dodge Durango. The contact stated that while driving approximately 35 mph, the steering wheel became difficult to maneuver as the vehicle stalled without warning. The contact mentioned that the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Lexington, KY, USA

problem #6

Sep 162015

Durango

  • 79,000 miles
The contact owns a 2012 Dodge Durango.while driving approximately 45 mph, the instrument panel illuminated and the windshield wipers operated independently. In addition, the contact mentioned that the interior lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the VIN was not included in NHTSA campaign number: 14V636000 (electronic stability control). The failure mileage was 79,000.

- Douglasville, GA, USA

problem #5

Apr 222015

Durango

  • 43,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. While driving approximately 5 mph, the vehicle stalled and the steering wheel seized. After several attempts, the vehicle restarted. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.

- Rutland, MA, USA

problem #4

Nov 262014

Durango

  • 61,000 miles
The contact owns a 2012 Dodge Durango. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system). The contact stated that the vehicle was experiencing the same failures listed in NHTSA campaign number: 14V104000 (service brakes, hydraulic). While driving approximately 25 mph in inclement weather, the contact went to depress brake pedal and the vehicle would not stop. As a result, the vehicle lost power steering. The engine seized repeatedly throughout the day. The contact also stated that a foul odor was coming from the heat/air vents. The vehicle was driven to the dealer. The manufacturer was aware of the failure. The failure mileage was 61,000.

- Wappinger Falls, NY, USA

problem #3

Sep 112014

Durango

  • 77,123 miles
2012 Dodge Durango crew with a V6. Engine died while driving down the highway. I lost power steering and power brakes, but managed to get out of traffic and let it coast to the shoulder. The engine would crank, but immediately die. After a few attempts, the engine began running smoothly. Since then, it will occasionally not start (the starter turns over, but the engine will not run). No codes are displaying when hooked to a computer. A mechanic told me it was the tipm and I would have to take it to a dealer. After looking online, I found many other complaints for the same problem. Engine seems to have a better start record if I turn the key on and wait 2 seconds before starting vs immediately trying to crank the car as soon as I insert the key. Remote start rarely works now. My main concern is the engine dying while my wife is driving in heavy traffic (she is the primary driver). To me, this is a much more pressing issue than the current recalls.

- Starkville, MS, USA

problem #2

Mar 132014

Durango 6-cyl

  • 15,300 miles
Heard from a friend with a 2011 Durango that they had low power steering fluid when they had their maintenance check up. I had been hearing a mild grinding noise when I would move my steering wheel at times so I took it in to have it checked. Sure enough, the power steering fluid level was at a very low level. They had to put some in and then schedule an appointment to come back and look for a leak. Came back, found no leak and blamed it on the manufacturer for having an air bubble or something. Friend was right. I guess it is common. Check your power steering fluid levels!

- Bennington, NE, USA

problem #1

Dec 072012

Durango

  • 9,353 miles
Leased 2012 Durango on 12/28/11. At 9353 miles on 12/7/12 the power steering system ruptured while making a turn into a parking lot. Power steering fluid covered engine and engine compartment. Complete failure of all power steering, vehicle was very difficult to maneuver to a safe spot out of traffic. Vehicle had to be flatbed to dealer. Dodge service stated that a fitting on a hose had broken or fallen off. It was repaired. At 21,922 miles on 1/09/13 once again as I pulled out of traffic into a shopping center the same thing happened again. Complete failure of all power steering, flatbed to Dodge dealer and am told that all hoses and pump assembly need to be replaced. I understand something happening once. Twice is a issue. Contacted Dodge and was told there are no other reports of this. After a little searching Dodge customer service rep said there have been reports of something like this on some 2012 Jeep.

- Shoreham, NY, USA

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