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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,228 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Edge brakes problems

brakes problem

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2010 Ford Edge Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #14

Jul 262015


  • 72,000 miles


Brakes started making a very loud "hissing" sound and occasionally felt like the pedal wouldn't depress. Had the car inspected at dealership and was told the brakes were fine. Today (month later) the brakes still make the "hissing" sound and the brake won't depress without really stepping on it hard. It feels like the car will not stop. I drive my kids in this car and it terrifies me - this is clearly a problem that can lead to fatal results. I am surprised to find out there is no recall on the brake booster, which is the problem; given the incidents with GM and Toyota I am shocked Ford has made no effort to correct this problem. I am now not sure I will purchase a Ford again in the future if I can't trust they will issue necessary safety recalls.

- New Haven, MI, USA

problem #13

Jul 122015


  • 101,236 miles
A loud "hissing" noise can be heard when depressing the brake pedal. Brakes feel "spongey" and require considerable effort to bring the vehicle to a full stop. I took the car into tire kingdom for diagnosis and was told the rotors and brake pads on the front of the vehicle needed replaced. This was completed only to find it did not resolve the problem. The manager contacted Ford and was advised there is a recall on the power brake booster for the make, model, and year of my vehicle. I contacted Ford to schedule the repair and was told that my VIN is not part of the recall and the repair would not be covered. When I questioned further I was advised the recall only covers "some" of the cars assembled at the Oakville plant with my make, model, and year and that they could not cover the replacement of this faulty equipment.

- Boynton Beach, FL, USA

problem #12

Jun 012015


  • miles
The brakes on my 2010 Ford Edge make a hissing noise when pressed. In addition, the brake pedal feels spongy and the car will only stop when you press the pedal all the way down to the floor board. This is a problem that Ford is aware of, yet they refuse to cover the cost of the repair. Ford released a "customer satisfaction program 13N02" memo describing the exact symptoms that my car is showing and stated that the problem is with the brake booster system. However, the memo states that only certain 2010 vehicles are affected and mine is not one of them. I am terrified that one day soon, the car will not stop at all and my family and I will be seriously injured. We received a quote of approximately $1400 to repair the brake booster system. Ford is completely aware that the brakes on the 2010 Edge are faulty, but they knowingly continue to place families in danger by not acknowledging that the brake defect is more widespread.

- Jacksonville, FL, USA

problem #11

May 312015


  • 47,000 miles


Problem to break the car in a slope. When I press the the break pedal, it gone all the way out. When I press for a second time it stop at least 25 feet to hit a wall. As per mechanic consulted this was due to a defective break booster in my Ford Edge sel 2010.

- Caguas, PR, USA

problem #10

Apr 112015

Edge 6-cyl

  • 54,500 miles
Brakes made hissing sound when pedal was pressed and then had to stomp on the pedal to get the car to stop. The vehicle nearly slid into a busy highway at the intersection because the brakes didn't engage. A certified Ford technician at the dealership said the issue was a faulty brake booster that needed replaced. Apparently, this has been a huge issue with many Ford models including mine. A simple google search reveals hundreds of complaints about this defective part. Please investigate! this is very dangerous and it's just a matter of time before there is a serious accident.

- Winter Park, FL, USA

problem #9

Jan 192015

Edge 6-cyl

  • 87,000 miles
Brakes have become spongy and a hissing sound is emitted when they are pressed. Pedal must be pressed harder than normal.

- Delray Beach, FL, USA

problem #8

Sep 022014


  • 78,000 miles


Had to push the brake pedal very hard to stop, so basically no power brakes. Took it to the Ford dealer and paid >$600 to replace the brake booster. I have never had to replace one of these in any car I have owned. This is not a repair that should be needed given the number of miles on the car. Ford should be the one paying for this repair.

- Dallas, TX, USA

problem #7

Sep 052014

Edge 6-cyl

  • 77,200 miles
Very hard brake. Extremely hard to stop especially at a slow roll. Braking at faster (20-30mph) speeds more effective, but very ineffective when moving very slowly (5mph or less). When applying brake, there is a hissing sound. Very scary to drive and only did to get to repair shop. This problem matches exactly an existing recall with Ford Edge 2010's, but for some reason my VIN was excluded in the recall. Car repaired at Ford dealer, but had to pay more than $500.

- Watertown, MA, USA

problem #6

Aug 132014

Edge 6-cyl

  • 85,450 miles
At random times when braking the brake pedal will feel like a brick, with no power brake boost. It feels like the brakes would feel if the car were shut off, but it is still running. Or at other times the pedal is very spongy feeling. In both cases there is a delay in braking causing a potentially hazardous situation.

- Snellville, GA, USA

problem #5

Aug 262014

Edge 6-cyl

  • 61,680 miles
Brake pedal became stiff and it was hard to stop without standing on brake. Mechanic had to replace the power brake booster. NHTSA has a file # 10052836 and Ford issued tsb #csp-13N02 to notify and replace part for only select cars. If you aren't in this group, you have no idea your brakes will suddenly be difficult to apply, resulting in accidents.

- Hickory, NC, USA

problem #4

May 232014


  • 70,000 miles


The contact owns a 2010 Ford Edge. The contact stated that while driving 35 mph, there was a loud sound coming from the dashboard. The vehicle was taken to the dealer where the technician diagnosed that the brake booster needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 70,000.

- Gainesville, GA, USA

problem #3

Jan 212014


  • miles
I hope and I pray that someone will be an angel for us to help us. We as an individual can not fight a big company like Ford motors, we are helpless. Please help us. Too many complaint on Ford 2010 acceleration problem that had injured many many and put a lot of peoples life in danger. I bought my Ford last year from an auto dealer. The first time I noticed the acceleration problem, I was parking my car in a parking lot and my car accelerated on its own and I went on the grass. The second time I was parking in my garage and the car accelerated again on its own and I almost push my sons through the garage door. The third time it happened it accelerated again on its own and the brake did not work. I hit a parked car in a small townhouse parking lot. My car and the other car was damaged. Police report was filed and my auto insurance fixed the 3 cars involved. I was scared I thought I was going to die that day. Since this time I have been trying to resolve the problem with the Ford company but they're not taking any responsibility on the matter. I then went on the internet to research on this problem. Found out that there are lots and lot of complain on this accelerating problem with Ford Edge 2010. Yet Ford claimed there is no recall on the model. When is Ford going to take responsibility and fix the problem. Are they waiting for someone to get killed before ataking care of this situation. Please help us. You are the last hope. I am paying for the car but I am too afraid to drive it its been parked since the accident. Please help.

- Philadelphia , PA, USA

problem #2

Jan 012010


  • 200 miles
The contact owns a 2010 Ford Edge. The contact stated that the brakes failed to engage and the brake pedal had to be depressed numerous times to bring the vehicle to stop. The contact also stated that the vehicle stalled numerous times without warning while driving at various speeds. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure at the brake booster system needing to be replaced. The stalling failure was not diagnosed.the manufacturer was not made aware of the failure. The failure approximate mileage was 200 and the current mileage was 23,000.

- Arecibo, PR, USA

problem #1

Sep 072011


  • 32,000 miles
The contact owns a 2010 Ford Edge. The contact stated that while driving 15 mph and making a left turn, she attempted to engage the brakes but the vehicle did not respond. The contact then crashed into a mail box. The brake warning lamp then began to illuminate sporadically. A police report was filed and no injuries were reported. The vehicle was taken to the dealer who diagnosed that the front passenger side sensor circuit failed and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The VIN was not available. The failure mileage was 32,000 and the current mileage was unknown.

- Boyce, LA, USA

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