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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,607 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 16 of 25)

« Read the previous 20 complaints

problem #192

Dec 102014

Edge 6-cyl

  • 35,000 miles


2011 Ford Edge sel I was driving down the road and the driver door ajar light came on and won't go off it has killed the battery twice now. It went off the first few times it came on but now it stays on all the time. I think this is a issue with the part and Ford should back up the part and fix it aint Ford tough if it messes up on its own Ford should fix this issue we pay for these nice vehicles and a little switch messes up and we should have to tear the door apart and take a chance on messing something else up I think not Ford should have to back up the built Ford tough slogan and recall this problem. Thank you!

- Vansant, VA, USA

problem #191

Dec 172014

Edge 6-cyl

  • 47,000 miles
I enter the vehicle, started the car and door ajar light came on. I opened door and closed several times to get it to go out. Now I just drive it with the light on, don't want to abuse the door. When I park the car the light stays on for a long time. Eventually the dome light, ext. Yellow lights and ext. Rear view mirror down lights will go out. While driving the door locks will not lock. Can be driving for a long time and the locks will finally engage. (hour)concerns are driving through flint with the doors unlocked and a dead battery from interior lights not turning off.

- Fenton, MI, USA

problem #190

Jan 192015

Edge 6-cyl

  • 69,000 miles
Although the doors are closed on my 2011 Ford Edge the "driver's door open" warning appears on dashboard. Interior lights stay on. Doors will not lock from the inside, making things dangerous in the event of a car-jacking. Ford claims this is not covered under the warranty and wants a lot of money to fix the problem, which we have discovered is widespread. It is an inherent fault with the Ford Edge irrespective of year.

- Broomfield, CO, USA

problem #189

Feb 132015

Edge 6-cyl

  • 41,000 miles


The locks on all four doors of the vehicle no longer lock on their own when put into drive. When locked with the remote key they unlock about 3 seconds afterwards. They only way to keep the doors locked is to use the key pad on the vehicle or lock them from the inside.

- Spring, TX, USA

problem #188

Jan 142015


  • 53,000 miles
Although the doors are closed "driver's door open" warning appears on dashboard. Doors will not lock from the inside, making things dangerous in the event of a car-jacking. Ford claims this is not covered under the warranty and wants a lot of money to fix the problem, which we have discovered is widespread. It is an inherent fault with the Ford Edge irrespective of year.

- Claremont, CA, USA

problem #187

Feb 042015

Edge 6-cyl

  • miles
You shut the door and it still tells you that its open. The interior light then stays on making it hard to see at night and the doors want lock.

- Bremen, GA, USA

problem #186

Jan 152015

Edge 6-cyl

  • 42,100 miles


The driver door ajar light is on and the doors will not lock. At the current time, this is intermittent but online research says many similar cars have the same problem beginning at about 41,000 miles. Why is this a safety issue? the main reason is carjacking! also you can not lock all four doors and tail gate at the same time. To manually lock all door from the inside by the driver alone is nearly impossible for us older folks. I had nearly been a victim 50 years ago, only to have prevented it, by manually locking my door every time I entered. The man was unable to open the door and I was able to drive off with him holding the door handle until he let go!. also the Edge doors will not auto lock when you reach the speed of about 9 mph with the door ajar light on.

- Litchfield Park, AZ, USA

problem #185

Sep 152014

Edge 6-cyl

  • 42,185 miles
Driver door latch/driver door ajar indicator light stays on to include internal cab lights which will remain on. You can attempt to close driver door multiple times without success on removing indicator light alert. You cannot lock doors while in motion or not, and cab lights will remain on. Local Ford dealer jordan Ford or riata Ford whom I purchased vehicle from refuse to fix problem as they will not recognize this problem as valid, and doing so would cost me an astronomical fee for labor and parts as per their estimate. It is now 5 months out of the 12 months that I purchased this pre-owned Ford certified vehicle that has been just a big headache for us. The vehicle will not lock while this alert remains active whether car is in motion or parked. You cannot arm and lock vehicle which is a big disillusion and insurance would not cover any theft should there be one because of this issue. When alert is active built in theft alarm will also go off at any unknown moment, day or night. The internet is full of bad reviews on this model vehicle and I for one, wished I had read up on it prior to my purchase. This is not a life and death situation, but could become one with the various scenarios that can occur. I would hope to receive a response and I guess I have to wait like all the others.

- San Antonio, TX, USA

problem #184

Jan 052015


  • 39,000 miles
Need someone to know about this craziness. Days after a full detailing and replaced battery that the dealer said needed replacing, got the blind spot and cross traffic warning faults, at first occasionally, then within a week every time the car was driven. Soon the navigation indicated a fault as well. A few days later, in the morning for school drop off, each of these faults alerted, then the heat started blasting. Turned the climate control to off and still blasting - hot. Got to the school to let the child out and the powered door locks weren't working. Thankfully there was a knob to manually pull up because I couldn't let him out of the car. Went straight to dealer with heat still blasting, they "reset" something and it seemed better. Then it all started again the next day. Sometimes door locks worked, sometimes not. Sometimes heat would blast, sometimes cool would blast, all with climate control off. Additional fault started for front collision warning. Dealer again, couldn't really figure it out (never connected it to new battery, incorrect installation, or something in detailing), but then needed to order a part. Back when part came in, took two days (had to get rental car - fortunately covered by extended warranty) because they couldn't figure it out. Reported finding some "singed wires" under the dash. Very scary experience - like the car was possessed. Need to know I can trust my car to do what I expect, especially since the car was far from cheap and had all the bells and whistles. So far so good with fix, except drivers door dings when opened with the car off (didn't used to) as if they key is in the ignition, but there is no key - intelligent access fob and push button start. Have the fancy features on cars been rushed to market without making sure they operate dependably first and without technicians trained to understand them and fix them?

- Greer, SC, USA

problem #183

Oct 142014

Edge 6-cyl

  • 40,000 miles
After closing door, the dome lights and door ajar indicator on instrument cluster would illuminate. I would have to slam the door several times to get the dome light and door ajar light indicator light to extinguish. The problem is worse in colder weather.

- Burleson, TX, USA

problem #182

Jan 052015


  • 58,500 miles


My 2011 Ford Edge currently has 59000 miles on it. The door ajar light will not go off. I have taken it to the dealership to be checked out. They said it was not covered in warranty and that there is a tsb on it- tsb-14-0083. Apparently this is a common issue. I am not able to lock my doors properly in the vehicle. My alarm will randomly go off in the middle of the night because its sensing that the door is open when it isn't. I will not pay to have this replaced when it is very evident that this is a "known issue" as my service advisor told me. This needs to be recalled because of the safety issues that are presented when you can't lock your doors.

- Pensacola, FL, USA

problem #181

Jan 042015


  • 31,000 miles
Upon entering the 2011 Ford Edge I closed the drivers side door and the door ajar light came on after I started the car. I opened and closed the drivers side door several times to no avail. I pushed the ok button on the steering wheel and tried to open and close the drivers side door and the light went off. This happens about 3-5 times a week.

- S. Amherst, OH, USA

problem #180

Jan 192015

Edge 6-cyl

  • 34,000 miles
The driver's side door sensor is not reading that the door is closed and remains on. This is the second time in a year that I am going to have the sensor replaced.

- Orting, WA, USA

problem #179

Dec 012014


  • 87,000 miles
The driver door is showing an alarm of not being closed when it is closed. The interior lights do not shut off for 2 minutes and this is a safety issue when driving a night and it is killing the battery off.

- Cleveland, TN, USA

problem #178

Jan 012015


  • 88,000 miles
Door ajar warning light comes on when door is fully shut, dome lights stays on and cannot lock car. I can open and shut it to turn off warning but then it pops on again.

- Little Rock, AR, USA

problem #177

Nov 122014

Edge 6-cyl

  • 48,000 miles
Driver door ajar warning persistently on. Cabin lights remain on. Multiple complaints on internet regarding this problem with Ford vehicle.

- Jacksonville, FL, USA

problem #176

Dec 012014

Edge 6-cyl

  • 46,000 miles
Tsb-14-0083 and 0011. Door ajar will not turn off. The issue is with the driver's door latch assembly. This should be a recall as it is affecting all 2011 and newer Ford cars with this latch system as documented here on multiple treads on Example thread

- Gaithersburg, MD, USA

problem #175

Jan 142015


  • 65,000 miles
The contact owns a 2011 Ford Edge. The contact stated that while driving at approximately 30 mph, the door latch indicator fractured, the dome lights would not shut off, and the doors would not unlock. The failure recurred on multiple occasions. The vehicle was not repaired or diagnosed. The manufacturer was not notified. The VIN was invalid. The approximate failure mileage was 65,000.

- Highlands, TX, USA

problem #174

Jan 012015


  • 93,000 miles
For the third time the "driver door ajar" warning light is illuminated while the door is closed and presumed locked. The dealer made repairs the first two times and now is charging me again for this third occurrence of the same issue stating they previously only cleaned the part which is now determined to need replacement. My teenager often drives this vehicle and we do not know if the driver door is closed or locked because of the defect in the warning system. It is absurd that it is not covered under my extended warranty as the salesman told me it was at time of purchase.

- Dublin, CA, USA

problem #173

Jul 152014

Edge 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact owns a 2011 Ford Edge. The contact stated that after closing the front driver side door, the ajar door warning light remained illuminated. The contact stated that the interior dome light failed to power off, causing a glare while driving at night. The failure recurred numerous times. The vehicle was not taken to a dealer. The manufacturer was made aware of the issue. The failure mileage was 30,000. Updated 03/17/15 updated 06/18/2015

- Wausaukee, WI, USA

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