CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,575 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2011 Ford Edge SE. In the past few months, after closing the driver side door, the 'door ajar' light remains on. All dome lights remain on. Opening and then closing the door can turn the door ajar light off. This began as an intermittent occurrence in August. Now it occurs every time I enter and exit the vehicle. To eliminate the dashboard warning light, I repeatedly open and close the door until the door ajar warning turns off. This opening and closing can be anywhere between 1 and 15 times before extinguishing the sensor light. Doing a bit of research led me to a faulty door latch sensor. This a very delicate looking switch accessible just behind the door latch. Dealer estimate for repair: $175 for door latch sensor assembly and $300 labor to install, total: $475. Ford must know something is wrong with this design. If I allow the door ajar warning to remain on, then put the car is gear and drive away, the dome light will turn off, and remain off for my entire drive.
Driver door ajar switch malfunctioning. Consistently displaying "driver door ajar" when closed. This causes overhead lights to stay on making it difficult to see at night, also causes issues locking the door when exiting vehicle because it thinks the door is still open. This issue occurs everyday on most door openings/closings.
Door ajar alert comes on while driving (car in motion) - doors unlock, overhead lights turn on. I stop, open/shut door firmly continue driving and receive the same message later in the drive. I have on several recent occasions received this alert while stationary. This is occurring off and on but now has become more common. The door is shut but the alert comes on at a variety of intervals and when in motion the doors unlock and the lights overhead come in which can be dangerous in and distracting. Most recent occurrence 12/3/15
Driver's door ajar switch fails to register when door is fully closed, leaving interior lights on making night visibility poor, making locking the doors impossible which impacts safty both in the parking lot and during travel. Runs battery down, stranding driver.
The contact owns a 2011 Ford Edge. While driving 20 mph, the vehicle stalled, lunged forward, and the limp home mode independently activated. The check engine and throttle control actuator stuck open warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the full throttle body malfunctioned and needed to be replaced. The vehicle was not repaired. The vehicle was taken to be inspected where it was confirmed that the throttle control actuator was stuck open. The manufacturer was notified of the failure. The failure mileage was approximately 62,800.....updated 03-31-16
The contact owns a 2011 Ford Edge. While idling, the vehicle began to smoke and there was an abnormal odor inside the vehicle. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the power take off unit malfunctioned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manafcturer was notified of the failure. The failure mileage was 14,652.
Door sensor staying on after driver door is completely closed. Since sensor is on lights stay on and is draining battery when exiting vehicle. Lights on during night time driving dangerous. Has been intermittent for the past few weeks but getting worse. There are several reports on internet that this is ongoing problem.
Car reports drivers door is ajar. Interior lights stay on while driving and doors can not be locked while driving. Keypad can not be used to lock car. After locking car with remote, lights stay on for an extended period of time leading to fly battery.
I left my house in the morning on 11/6 and after a short drive the "AWD off" and a "little wrench" light came on and the car lost power and just stopped in the middle of the street since I was trying to go up a hill. Thankfully no one was behind me!! it started to run very rough so I turned it off quickly, waited a few seconds and restarted it. The car then ran ok and got me to work and home again but when my husband took it to run an errand that night, same thing happened to him and then again this morning when I was bringing the car down for service. This was three times in one day! with no warning the car just loses power and stops. Very dangerous!! I'm afraid to drive my car now and I don't want to be on the highway and have this happen - someone is going to get hurt. The dealer cannot duplicate the problem or find a code coming up to reveal the issue.
The door ajar warning light illuminated although the doors were shut close. The vehicle was taken to the dealer. The technician diagnosed that the door latch mechanism was defective and needed to be replaced. Issue lead to drained battery - car appears not to have a battery safety for door ajar. Lead to unsafe condition not being able to use when needed. Could be dangerous if car would have been remote or in unsafe area. Repaired for over $400.
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light remained illuminated even when the door was secured. In addition, the vehicle would not lock until after the third or fourth attempt. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000. The VIN was not available.
Driver door adjar stays on, lites will not turn off in car and door lock will unlock and not work when this is on. It has started doing this again while going down the road lite goes on doors unlock. This has happen since we purchased the vechile had it repaired once.
Door ajar light comes on and stays on and interior lights will not got out and at night time this is a real hazard from being blinded from the lights and you can't turn them off, also the door locks will not set because of this switch and other safety hazard. It happen about 1 month ago and has been a ongoing problem.
The contact owns a 2011 Ford Edge. The contact stated that the passenger door independently registered as open when it was not. As a result, the exterior lighting remained illuminated while driving at any speed. The door ajar warning indicator illuminated. The vehicle was not taken to the dealer to get diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. Update 01/13/16
Summary: While getting in my car I realized after I shut the door at still says door ajar on dash. This is getting worse becuse is not allow you to lock doors when you are driving. How is possible that this keep continue in the latest models also, what kind of engineers have Ford that they can not fix this small issue that can cause big problems in a case of an acccident.
Driver door ajar light warning remains on after door is closed. Dome lights remain on for 5 minutes or longer and creates a visibility issue when driving at night. The doors do not automatically lock when vehicle is in motion. Passenger door when opened and closed also keeps dome lights on for extended period of time.
A D V E R T I S E M E N T S
- Baltimore, MD, USA