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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,607 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 18 of 25)

« Read the previous 20 complaints

problem #152

Nov 192014

Edge 6-cyl

  • 45,000 miles


The drivers side door adjar sensor is malfunctioning even when the door is fully closed. When this malfunction occurs, the interior overhead light remains lit for 5-10 minutes and it cannot be disabled. This is especially problematic during night driving, because it makes it extremely difficult to see the road and surrounding environment while the light is on. The first time the problem occurred, Ford cleaned the contacts and it fixed the error for 6 months and the repair was $148.50 when it appeared again, Ford solution was to replace the entire assembly and the cost of this 2nd repair was $340. Not only have these been expensive repairs, it must be completed because it creates a dangerous driving experience and there is no way to deactivate the sensor. This is a flaw in the design and should be recalled.

- Holden, MA, USA

problem #151

Nov 182014


  • 40,520 miles
The door ajar light started coming on and is now on constantly. Since the door ajar light won't go off my console light stays on as well. I have found nothing to fix this issue except for completely replacing it. It's not a cheap fix.

- Cincinnati, OH, USA

problem #150

Oct 012014


  • 84,000 miles
The door ajar switch does not work. What this has done to the vehicle is the interior lights stay on in the car well after it has been turned off. The vehicle also will not turn the interior light off when running unless you are in drive and move forward. The danger is in reversing at night. The lights do not go out whatsoever in reverse and makes it very difficult to see at night when in reverse. We have almost hit a person, a car and a few poles with this lighting staying on. Not only does it pose a threat for a crash or hitting other vehicles it also kills the battery in the vehicle. This should not be an issue in a vehicle this new. Please do something about this the lighting that stays on will get someone hurt because the driver cannot see where they are reversing to inthe dark.

- Independence Ky , KY, USA

problem #149

Sep 012014

Edge 6-cyl

  • 82,000 miles


Read driver side door latch sensor says that the door is ajar and it is clearly not. It used to work by opening and closing a few times, but now has completely failed. It has become a safety issue as the locks will not engage while driving as the interior lights don't go off either.

- Plymouth, MN, USA

problem #148

Nov 142014


  • 54,557 miles
Driver door sensor states door is ajar when it is not.

- Erie, PA, USA

problem #147

Nov 152014


  • 0 miles
The door ajar light on the dash, while the door is closed, for the drivers side rear door will not shut off. The automatic locks will not engage and the dome lights and various parking lights on the vehicle turn off and on at all hours of the day and night while car is parked taxing the battery. I ended up having to buy a new battery over time.

- Pensacola, FL, USA

problem #146

Aug 102014


  • 29,513 miles


The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated and the automatic door lock system failed to function properly. Also, the contact mentioned that the failure caused the dome light to stay illuminated while the vehicle was in motion. The failure occurred daily. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The manufacturer was notified of the issue. The failure mileage was 29,513.

- Amarillo, TX, USA

problem #145

Dec 032010


  • 45,000 miles
I have had several incidents with the driver door ajar sensor which cause the inteior light to renaib O while driving or parking. I have cleaned the sensor a few times but it seems to become an issue.

- Redmond, WA, USA

problem #144

Sep 152014


  • 24,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated on the instrument panel causing the dome light to remain on while operating the vehicle. The contact indicated that the visibility was diminished when the dome light illuminated. The vehicle was taken to the dealer who diagnosed that the door ajar switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

- Wentzville , MO, USA

problem #143

Jan 162012


  • 30,000 miles
The contact owns a 2011 Ford Edge. The contact stated the driver side door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

- Seneca, SC, USA

problem #142

Nov 042014


  • miles


Door latch ajar switch light says passenger door is not close when it is close, interior light will not go off. And doors will not lock as long as it says door is ajar.

- Lake Charles, LA, USA

problem #141

Aug 012014


  • 70,000 miles
I have a 2011 Ford Edge and at 70,000 miles, my door ajar light stays on even though my door is closed. I can't lock my doors while I'm driving which worries me since I have a 5 month old baby. My battery dies because my interior lights stay on due to the door being "ajar". I've also heard that my airbags may not deploy in an accident if my interior lights are on. That's a scary thought! I've been told that the sensor to the latch is just dirty and that it needs to be cleaned off which would cost me $450! then they said that they could just replace it. This is ridiculous! Ford needs to fix this problem! I've always loved Ford, but after owning this vehicle and having this silly issue, I don't think I'll be buying another Ford again!!!

- Colorado Springs, CO, USA

problem #140

Jul 142014


  • miles
Driver's & left back door ajar signal stays on when door is closed. Some noise appears when handin out the steering.

- Petaluma, CA, USA

problem #139

Oct 102014

Edge 6-cyl

  • 23,000 miles
Car almost shuts down, you can drive it at 1 mph or restart & it works fine. Engine light does come on. Had it towed to dealership & they couldn't find anything wrong. We are both handicap, it's are only car & shuts off daily. Dealership can not do anything unless we bring it, take a mechanic with us & it happens while he is in the car!!

- Indianapolis, IN, USA

problem #138

Mar 282014

Edge 6-cyl

  • 60,000 miles
Driver door ajar light stays on constantly making the vehicle unable to lock doors automatically and manually. Also, interior lights stay on longer making night driving unsafe as well as risk for battery dying.

- Lowell, NC, USA

problem #137

Jun 122013

Edge 6-cyl

  • 50,409 miles
The door ajar warning light will not go off even if the door is closed, which makes the interior lights stay on while driving which is a hazard at night time, creates low visibility, hard to see the road. Also the doors lock and unlock sporadically because of the malfunctioning sensor. Several people I know with the same vehicle have had the same problem with theirs. Seems like Ford is cashing in on the $600 repair to fix the malfunctioning light.... at the drivers expense, monetary expenses and safety expenses. Not ok.

- Snohomish, WA, USA

problem #136

Oct 242014


  • 64,150 miles
As many other Ford Edge owners have reported, the door ajar warning is illuminated and doors will not lock. Door is shut but continues to do this.

- Dublin, OH, USA

problem #135

Oct 252014

Edge 6-cyl

  • 59,000 miles
The latch sensor telling the car that the door is ajar is sticking. It won't allow the doors to lock because it thinks the door is still ajar. The interior lights stay on which also drain the car's battery. The fact that my car doors won't lock as a result of this sensor issue is a safety issue for all that encounter it.

- Dallas, TX, USA

problem #134

Oct 012014


  • 65,500 miles
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are shut correctly. If you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. Also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. This is concerning given that my daughter rides in the back seat. This has caused battery to be drained.

- Portsmouth, RI, USA

problem #133

Aug 252014

Edge 6-cyl

  • 26,000 miles
My 2011 Ford Edge with 28,000 miles just dropped out of the three year warranty and the door ajar warning came on after shutting my car door and would not go out. The door was shut, but the sensor still indicated the door was not closed. As a result the auto door lock would not engage and interior lights stayed on. This problem got worse over time and now the door ajar indicator never shuts off. This is a big safety issue in that the doors do not lock as they should and if the door does happen to be ajar you would never know. I believe there is an existing service bulletin(tsb 14-0011) on this, but it should really be a recall because it appears to be a pretty common problem with many Ford. I guess Ford is waiting for someone to fall out of a moving car and get hurt before they issue a recall. Instead Ford had me pay over $600 to fix the issue just out of warranty.

- Woodbury, MN, USA

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