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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,005 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 1 of 4)

problem #61

Jul 252016


  • miles


The driver door latch has a censor that goes out and causes the car door to think it's open when it is actually closed. This is a safety issue as you could be driving down the road with the dome light on. Or not paying attention when it keeps beeping at you while your driving. There are thousands of cases for the car. This needs to be recalled. This is costing owners $500 for a defect in Ford.

- Kennewick, WA, USA

problem #60

Sep 022016


  • 72,000 miles
The door ajar indicator remains on resulting in an inability to lock doors, interior lights remain on, warning chimes/notifications continue while driving. Latch appears to be faulty.

- Midlothian, VA, USA

problem #59

Sep 032016


  • miles
Vehicle says that the drivers side door is ajar but the door is closed and latched. Causing the vehicle not to lock and the interior lights to stay on.

- Warsaw, IN, USA

problem #58

Sep 012016


  • 68,000 miles


The front door ajar light started coming on and staying on no matter how you slammed the door shut (it was not ajar). When stopping it would say to put it in park and shut the door. When parked the inside lights would remain on, draining the battery, ruining the battery.

- Castle Rock, CO, USA

problem #57

Aug 232016


  • 44,000 miles
While driving home from work last week, the drivers door ajar alarm sounded, the interior lights came on and the door locks disengaged. I pulled into a parking lot to re-close the door; which silenced the alarm; but the interior lights stayed on. As I pulled out and got back up to the speed the locks would normally engage, the drivers door alarm sounded again, interior lights remained on and locks never engaged, even when pressing the lock button. Pulled over a 2nd time - with the same result. The third time I pulled off the road, I shut the vehicle off and sat for about 5 minutes. Again, the same plus the shift into park alarm also sounded as soon as I reached speed when the locks should engage. I continued home listening to 2 alarms blare, the interior lights limiting my view and the doors refusing to lock. When I got home, the interior lights stayed on for almost an hour after I got out of the vehicle; it wasn't until I pulled the exterior door handle a couple times that the lights went out. The next morning, my drive to work was uneventful; that evening on my way home, both alarms are going off, interior lights are on and doors will not lock. On the second evening, I noticed the door ajar warning never came on after I started the vehicle until I reached the speed the door locks should have engaged.

- Reynoldsburg, OH, USA

problem #56

Aug 152016


  • 27,000 miles
Driver door latch malfunction. Remains listed as 'ajar' when closed. Interior lights may remain on which makes viability and issue at night.

- Prospect Heights, IL, USA

problem #55

Aug 112016


  • miles


Driver door ajar warning when door is closed. Interior light stays on. Doors won't lock the entire time I'm driving. Started a few weeks ago, only happened occasionally. Now issue is becoming more frequent.

- China Village, ME, USA

problem #54

Apr 032016


  • 62,354 miles
In April 2016, we started experiencing an issue with the drivers door latch not connecting and our drivers door ajar light staying on. We would manually have to reopen the latch to close the door but this still didn't always make this door ajar light do out. There were times we would have to close the door up to 5 times to get the light to go out and feel that the door was closed. It was worse on a trip at the end of April to Florida in which we were unable to get this to happen and couldn't get our interior lights to go out since it was telling us the door was still open. This issue would happen while parked or driving. The light would be out when leaving the driveway and then come on while on the road! we had this checked three times, first two unsuccessful and the third we were told it was a broken door latch and wasn't covered so we had it repaired at the cost of $329.85! then I hear there are recalls on other Ford models but the Edge was not on the list and it is the exact same issue that is listed and described in the recall of many other Ford vehicles!

- Franconia, NH, USA

problem #53

Jun 302016


  • miles
Driver side door ajar lite remains on even if door closed securely. Door ajar light and signal remains on when car moving or stationary. Unable to lock doors while driving. This has been going on for 1 month now.

- Chesapeake, VA, USA

problem #52

Jul 042016


  • 116,000 miles
Doo ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Unable to lock doors while inside vehicle, major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor.

- Summerville, SC, USA

problem #51

Apr 032016


  • miles


Dashboard computer says rear door is ajar when it's not, will not the doors lock and dome late stays

- Wayne, PA, USA

problem #50

Aug 202014


  • 30,000 miles
Driver door ajar warning remains on at all times. Even when door is securely slammed shut. This causes a warning to appear on the dash, the "dinging" continues every time the brake is released, the dome light remains on for a few minutes when beginning driving (dangerous at night) and remains on after exiting the vehicle (because it thinks the door is still open.) this has caused my battery to drain twice. The dome light is extremely distracting while driving at night and there is no way to turn it off. I have "fixed" the problem by using "keyboard cleaner". however, this only "fixes" the problem for a day or two. I have had this on-going problem for 2.5 years. The problem started right when the car hit 30,000 miles.

- Santee, CA, USA

problem #49

May 142016


  • 59,000 miles
We were hit from behind by an 18 wheeler in the hwy and slammed into the vehicle in front of us several times and not 1 airbag went off.

- Corsicana, TX, USA

problem #48

Mar 012016


  • 73,000 miles
Faulty/failing door latch sensor triggers "door ajar" instrument panel and sound warnings while engine is on, causing doors to unlock, interior lights to come on, and continued sound warnings whenever vehicle accelerates. When vehicle is stationary and engine is off, sensor fault causes interior lights to remain on for 10-minute cycle that cannot be manually overridden (per Ford). Issue was addressed while vehicle was under warranty, but Ford will not address it now under warranty or "goodwill" repair program.

- Scottsdale, AZ, USA

problem #47

May 012016


  • 41,000 miles
The driver side door ajar warning light illuminates randomly and stays illuminated even when the door is fully closed and locked both while the vehicle is parked and in motion. The warning chime periodically plays and the dome light stays illuminated. My vehicle was purchased as "certified pre-owned" in December 2014 which evidently did not include replacement of the known discrepant door latch component.

- Vista, CA, USA

problem #46

Apr 052016


  • 60,000 miles
There is an instrument panel alarm that says "driver door ajar" that remains despite repeated opening and closing of the driver's door. We paid almost $600 to have the sensor replaced about a year ago, and now it is doing the same thing. The dealership wants to charge us again to fix it. It is a safety issue. Not only does this alarm cause constant blinking and warning tones when driving, but the interior lights stay on at night for about 1 minute after driving, and I've had the car battery discharge twice when exiting the vehicle and trying to lock up for the night. If you slam the door repeatedly, it sometimes will go off, but there have been many times when I've opened and slammed the drivers door over 10 times, and I just have to live with the alarm, noise, and distraction. It has been an issue - this second time - for about a month.

- Sterling, VA, USA

problem #45

Apr 012016


  • miles
Door ajar warning remains on for driver side door when door is shut. Also interior light remains on.

- Cincinnati, OH, USA

problem #44

Apr 242016


  • 263,160 miles
When I get in my Ford Edge and close my door, it says driver door ajar, have to slam the door 4 or 5 times, and interior light stay on and wont lock either, faulty latch. Its a safety issue, was stationary, then when I was driving it came on driver door agar

- Smithville, TN, USA

problem #43

Apr 152016


  • 42,000 miles
Driver side door ajar sensor failing. Shows door is ajar when it is not. Light will not go off which drains the battery and it affects the locking system when in drive which is a safety issue. Vehicle is a few years old with less than 45K miles. Do a search on the internet and it is easy to see it is a widespread issue that should be recalled and fixed by Ford. In my opinion this is a byproduct of Ford outsourcing to Mexico without proper quality control. Very disappointed that Ford hasn't handled this very common issue that seems to occur around 40K miles according to other owner reports. Because it is expensive for the consumer to fix at the dealership it would appear that Ford would rather profit off of their faulty product than take the hit to make it right. Bad business - will be thinking about this when I go to purchase my next vehicle.

- Andover, KS, USA

problem #42

Apr 222016


  • 21,000 miles
The driver's door ajar light stays on until the door is slammed shut repeatedly.

- Healdsburg, CA, USA

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