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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,263 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #56

Aug 152016

Edge

  • 27,000 miles

A D V E R T I S E M E N T S

Driver door latch malfunction. Remains listed as 'ajar' when closed. Interior lights may remain on which makes viability and issue at night.

- Prospect Heights, IL, USA

problem #55

Aug 112016

Edge

  • miles
Driver door ajar warning when door is closed. Interior light stays on. Doors won't lock the entire time I'm driving. Started a few weeks ago, only happened occasionally. Now issue is becoming more frequent.

- China Village, ME, USA

problem #54

Apr 032016

Edge

  • 62,354 miles
In April 2016, we started experiencing an issue with the drivers door latch not connecting and our drivers door ajar light staying on. We would manually have to reopen the latch to close the door but this still didn't always make this door ajar light do out. There were times we would have to close the door up to 5 times to get the light to go out and feel that the door was closed. It was worse on a trip at the end of April to Florida in which we were unable to get this to happen and couldn't get our interior lights to go out since it was telling us the door was still open. This issue would happen while parked or driving. The light would be out when leaving the driveway and then come on while on the road! we had this checked three times, first two unsuccessful and the third we were told it was a broken door latch and wasn't covered so we had it repaired at the cost of $329.85! then I hear there are recalls on other Ford models but the Edge was not on the list and it is the exact same issue that is listed and described in the recall of many other Ford vehicles!

- Franconia, NH, USA

problem #53

Jun 302016

Edge

  • miles

A D V E R T I S E M E N T S

Driver side door ajar lite remains on even if door closed securely. Door ajar light and signal remains on when car moving or stationary. Unable to lock doors while driving. This has been going on for 1 month now.

- Chesapeake, VA, USA

problem #52

Jul 042016

Edge

  • 116,000 miles
Doo ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Unable to lock doors while inside vehicle, major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor.

- Summerville, SC, USA

problem #51

Apr 032016

Edge

  • miles
Dashboard computer says rear door is ajar when it's not, will not the doors lock and dome late stays

- Wayne, PA, USA

problem #50

Aug 202014

Edge

  • 30,000 miles

A D V E R T I S E M E N T S

Driver door ajar warning remains on at all times. Even when door is securely slammed shut. This causes a warning to appear on the dash, the "dinging" continues every time the brake is released, the dome light remains on for a few minutes when beginning driving (dangerous at night) and remains on after exiting the vehicle (because it thinks the door is still open.) this has caused my battery to drain twice. The dome light is extremely distracting while driving at night and there is no way to turn it off. I have "fixed" the problem by using "keyboard cleaner". however, this only "fixes" the problem for a day or two. I have had this on-going problem for 2.5 years. The problem started right when the car hit 30,000 miles.

- Santee, CA, USA

problem #49

May 142016

Edge

  • 59,000 miles
We were hit from behind by an 18 wheeler in the hwy and slammed into the vehicle in front of us several times and not 1 airbag went off.

- Corsicana, TX, USA

problem #48

Mar 012016

Edge

  • 73,000 miles
Faulty/failing door latch sensor triggers "door ajar" instrument panel and sound warnings while engine is on, causing doors to unlock, interior lights to come on, and continued sound warnings whenever vehicle accelerates. When vehicle is stationary and engine is off, sensor fault causes interior lights to remain on for 10-minute cycle that cannot be manually overridden (per Ford). Issue was addressed while vehicle was under warranty, but Ford will not address it now under warranty or "goodwill" repair program.

- Scottsdale, AZ, USA

problem #47

May 012016

Edge

  • 41,000 miles
The driver side door ajar warning light illuminates randomly and stays illuminated even when the door is fully closed and locked both while the vehicle is parked and in motion. The warning chime periodically plays and the dome light stays illuminated. My vehicle was purchased as "certified pre-owned" in December 2014 which evidently did not include replacement of the known discrepant door latch component.

- Vista, CA, USA

problem #46

Apr 052016

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

There is an instrument panel alarm that says "driver door ajar" that remains despite repeated opening and closing of the driver's door. We paid almost $600 to have the sensor replaced about a year ago, and now it is doing the same thing. The dealership wants to charge us again to fix it. It is a safety issue. Not only does this alarm cause constant blinking and warning tones when driving, but the interior lights stay on at night for about 1 minute after driving, and I've had the car battery discharge twice when exiting the vehicle and trying to lock up for the night. If you slam the door repeatedly, it sometimes will go off, but there have been many times when I've opened and slammed the drivers door over 10 times, and I just have to live with the alarm, noise, and distraction. It has been an issue - this second time - for about a month.

- Sterling, VA, USA

problem #45

Apr 012016

Edge

  • miles
Door ajar warning remains on for driver side door when door is shut. Also interior light remains on.

- Cincinnati, OH, USA

problem #44

Apr 242016

Edge

  • 263,160 miles
When I get in my Ford Edge and close my door, it says driver door ajar, have to slam the door 4 or 5 times, and interior light stay on and wont lock either, faulty latch. Its a safety issue, was stationary, then when I was driving it came on driver door agar

- Smithville, TN, USA

problem #43

Apr 152016

Edge

  • 42,000 miles
Driver side door ajar sensor failing. Shows door is ajar when it is not. Light will not go off which drains the battery and it affects the locking system when in drive which is a safety issue. Vehicle is a few years old with less than 45K miles. Do a search on the internet and it is easy to see it is a widespread issue that should be recalled and fixed by Ford. In my opinion this is a byproduct of Ford outsourcing to Mexico without proper quality control. Very disappointed that Ford hasn't handled this very common issue that seems to occur around 40K miles according to other owner reports. Because it is expensive for the consumer to fix at the dealership it would appear that Ford would rather profit off of their faulty product than take the hit to make it right. Bad business - will be thinking about this when I go to purchase my next vehicle.

- Andover, KS, USA

problem #42

Apr 222016

Edge

  • 21,000 miles
The driver's door ajar light stays on until the door is slammed shut repeatedly.

- Healdsburg, CA, USA

problem #41

Feb 162016

Edge

  • miles
2012 Ford Edge SE. I notice that sometimes it would show door ajared warning light. I would have open and close my door several times before the light go off. Then it progress to the point now it's permernant. Now doors won't lock while driving, interior lights momentarily stay on and the alarm beeps twice ( warning that the door ajar is keeping it from setting properly.

- New Haven, CT, USA

problem #40

Jan 012016

Edge

  • 40,200 miles
Power steering wines and is not responsive in temperatures below 35 degrees. Also the drivers door latch does not work properly warning light says door ajar and dome light stays on.

- Howard, PA, USA

problem #39

Feb 122016

Edge

  • 39,000 miles
The driver door sensor states the door is ajar, although it is closed, registers open. The latch is defective.the door ajar warning sounds on the dash board, dome lights stay on and doors do not lock. Door has to be opened and slammed closed many times for the warning to go off, but only temporarily. Hard to lock car, dome light stays on. Happens while driving, in park, basically anytime the car is on. Had the issue fixed at a dealership - had to pay $494!! I see this is an issue with many Ford Edge owners - Ford needs to get this fixed and recall - unsafe!!!

- Oregon City, OR, USA

problem #38

Feb 012016

Edge

  • 35,000 miles
The door sensor says the driver's door is open when it is not and stays on. This does not allow the door locks to close and is unsafe. The interior lights also go on and stay on for a period of time.

- Stillwater, MN, USA

problem #37

Feb 012016

Edge

  • 55,000 miles
Driver's door sensor is faulty. The vehicle's instrument panel will indicate that the door is ajar when it is firmly closed. This alert often appears while the vehicle is in motion. When I exit the vehicle and the problem occurs, this will prevent the interior lights from going out and it will prevent the security system from arming. This problem is distracting while driving due to the alerts and the interior lighting, especially at night. The issue has also resulted in theft from my vehicle. When the vehicle is off, the dome lights do not go off as the sensor indicates the door is open. While parked outside my house, my vehicle was broken into without the alarm sounding, resulting in theft of personal items including checks, cash, and electronics. The vehicle's battery has also drained overnight to the point of needing a jump start.

- Springfield, IL, USA

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