CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
55,226 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The original power brake booster failed and was replaced. The second power brake booster failed and another one was replaced. The Ford dealership did not want to recognize that there was a problem with this part again and passed it off as something else (rear caliper) causing the brakes to loose pressure. I hope a review of these parts will be made for other driver's safety. See attachments.
In August 2018, I applied the brakes on my 2012 Ford Edge and the pedal went to the floor. This happened before and took it for diagnostic; ABS sensor was tripped, but once reset all appeared to work fine. Was not sure what problem was and since could not replicate, it was not clear what we should do to fix problem. It has now happened again. I had no brake pressure, but could hear a whistle sound when releasing the brake. I had the master cylinder and brake booster replaced. However, on test drive during hard braking the pedal again went to floor, whistling stopped. It appears the problem is in the ABS system. The cost to replace electronic and hydraulic ABS is over $1100. After online research, I can see this is common problem with Ford Edges -- clearly too common.
The brake booster went bad and the Ford dealer noted this was no longer covered even though there is a field service issue noted. Car is under 133000, power in brakes just went away and brakes were spongy.
3 times brakes were soft and brake pedal went completely to floor when traveling down the road. Car was slow to stop!!! taking a long time, standing up on brakes. After pumping them several times still pedal going to floor. Very dangerous. Now, very little brakes at all. Even sitting still, brake pedal goes to floor. Online reviews, many Ford Edge vehicles with same manufacture problem. I'll be taking car to mechanic because I need transportation.
- Gainesville, GA, USA
Search CarComplaints.com for these popular complaint phrases...
When driving my 2012 Ford Edge I experienced problems with the brakes at low speeds. When I was parking or trying to stop for a stop light, the brakes would become rock hard and I would have to push as hard as I could and hope it would stop. It was a very frightening experience and a definite safety issue. On one occasion I was unable to get the car to stop and rolled into the road. I just bought the car less than 48 hours before. I was informed it was due to the brake booster being bad. Ford is repairing this.
I have a 2012 Ford Edge that has had major brake failure happen. Over the last few weeks while braking for a stop light the brake pedal drops to the floor, and barely avoided rear ending the car in front, and then seemingly works fine again afterwards, making me question myself as to how big of an issue it had. Yesterday it completely failed and turning off interstate at an off ramp (going 70mph!) I nearly rear ended the semi in front of us at the stop sign!! my 8 month pregnant wife was in the front seat with me and my two dogs in the back seat! we were within inches of the semi bumper decapitating us! I very slowly made it to a parking lot across the street with use of parking brake, and had the car towed home. Once home in my droveway the brakes seem to work. So I search the web to have an idea if this is a vehicle specific problem before going to mechanic..whoah! there are more complaints identical to mine than I can count! Ford has not issued a safety recall for this life threatening defect. I have read constantly it is the brake booster or master cylinder, but that replacing with new Ford oem part only gives them a few months or years before it too fails! I cannot gamble my family's lives on a defective Ford part. I have Ford vehicles from the 80S and none have ever had catastrophic brake failures while driving. This is certainly a model specific defect and needs to be remedied. I am reluctant to trade off the vehicle after I have it repaired and pass the problem on to someone elses family, but I don't want to repair it, and have my family relying on a ticking time bomb for the next time it fails to stop. It is very dangerous for Ford to have a fleet of Edges on the road all waiting to endanger innocent lives when they smash into a car, building, or cement barrier. Please force Ford to address this issue, recall every car with the defect, and save lives.
Brake booster has gone out three times resulting in loss of stopping power. Pedal goes to floor and vehicle does not stop properly. Ford has 13N02 campaign, but it only covers it one time. Since this is a safety issue the NHTSA must get involved.
Brake pedal went to the floor with minimal ability to stop. Contacted andy mohr Ford. No issue found. Replaced all breaks and rotors. On July 1st 2018 brake pedal went to floor again. Andy mohr Ford replace master cylinder. July 23 2018 brakes failed again. Big big big safety issue.
On two occasions in the last four months my wife was driving on the highway the Edge and when she push down on the brake pedal it went all the way to the floor board. The second time this happened she pumped the brakes but still did not have brakes. My mechanic is guessing it's the brake master cylinder so we are having it replaced.
On Monday 5/14/18 notice my Ford Edge 2012 brake don't stop the SUV will the pedal go all away down I think need new set of brake take to mechanic and installed the new brakes front and back Tuesday 5/15/18 my wife after driving to pick up my son in the school happened again the SUV don't stop for anything my wife have to maneuver the SUV to the side and hit the concrete column to prevent car accident.on New Jersey and the other issue is for more then 2 moths check engine lights appear in dash take to mechanic more then 5 time is something with the fuel system no one no which the problem Ford Edge from 2010 to 2013 have some many recall with the brakes and fuel system and Ford dealers don't want to fix this recall issue wath Ford waiting to peoples lost lives to resolve this recalls.
In a head on collision with a telephone pole, the air bags did not deploy. The electrical would just shut down. Brakes were acting strange. All while moving.
Could not stop the vehicle. Soft pedal. Thank goodness I always leave lots of room when in traffic. Pressed on brakes. Nothing. Quickly pressed again. Nothing. Quickly pressed again. Stood on brakes. :finally stopped. Scared the daylights out of me. Was sole passenger, thank goodness, as usually have passengers with me. Has happened a few times this week and a few other times over the past month. Thought I just needed to schedule an appointment with my mechanic to bleed the brakes or check the master cylinder. Started at around 70,000 miles on vehicle. Am taking car to my mechanic but am reading that this is a common problem with 2012 Ford Edges. Why isn't there ar ecal when this seems to be a common occurrence! it's not a matter of if, but when, this will be a serious multi-casualty accident waiting to happen. Do people need to die/become vegetables before anything will be done so that Ford takes responsibility for mechanical/design flaws that can destroy lives and property"?????"
2012 Ford Edge limited. Consumer writes in regards to brake performance issues. The consumer requested to be reimbursed for the labor cost replacement of the apim.
Brake concern - the brakes on my 2012 Ford Edge are very spongy, you must depress all the way to the floor in order to stop. I see the brake booster was replaced once under a owner notification program which technically isn't a recall but it is something Ford provides as a customer satisfaction action. I feel the concern is related to the original program but the braking concern is still present and I am concerned that something bigger may be going on. I am pleading for assistance in getting this resolved because it would be costly out of pocket expense for me considering it is a known concern within Ford.
The 2010-2013 Ford Edge has a known issue with the brake booster, however, after two replacements of the brake booster alone, I am continuing to experience problems with my brakes. The time for my vehicle to come to a complete stop has tripled, if not more. I had the initial replacement done at approximately 60,000 miles and am having the same problem at 82,000. The brakes feel spongy and while they do not completely fail, the pedal goes all the way to the floor and stopping time is significantly decreased. This happens at all speeds in all conditions.
I have this car in the shop for ptu X2, the sensors in the car went out causing the shifter and lights and doors not to work the breaks went out and now the cyclic converter is going out and there is a gas lick somewhere in the car or a viper lick somewhere and all of this started 3000 miles over the warranty and it has been in shop a total of 5 times in the past 2 years
The contact owns a 2012 Ford Edge. While driving 50 mph, the brake pedal was loose and traveled to the floorboard without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired. Afterwards, the vehicle made an abnormal hissing noise. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact called a local dealer (sloan-Ford Lincoln Mercury Inc, 115 S james campbell blvd, columbia, tn 38401). The manufacturer was notified of the issue and referred the contact to NHTSA. The VIN was unknown. The failure mileage was 78,000.
A D V E R T I S E M E N T S
- Ortonville, MI, USA