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MyFord Touch Screen Cracked
2013 Ford Edge
This problem may be covered under warranty. Ask your Ford dealer.
CarComplaints.com Notes: The 2013 Edge has its fair share of problems, but chief among them is an annoying “door ajar†warning light that won’t shut off even when the door is most definitely closed. While the retina-burning, ever-present false reminder on your dashboard is bad, it points to a deeper problem that can drain the battery, leave the doors unlocked while in motion, or render the key fob useless.
7.0
pretty bad- Typical Repair Cost:
- $2,010
- Average Mileage:
- 18,950 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- ford was forced to replace the touch screen (1 reports)
- replace the unit (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2013 Edge problem yet. Be the first!
A D V E R T I S E M E N T S
My problem is EXACTLY as was a previous complaint. I touched the touch screen a second time to answer a phone call and it cracked. Could not be used anymore. Should be under warranty, I thought. I took it to my Ford dealer and they said it might not be under warranty, and then later confirmed that it was not covered. I called Ford customer service. They got back to me three days later and said it was not covered and they had never heard of this complaint before. But I was the second one in this week to my dealer with the same problem. And there are lots of complaints of this on the internet. But it's the first the Ford supervisor had heard of it. I must have abused my Ford, he insinuated. Over $2000 to repair. I wonder if they will put a new screen on the old unit and sell that for $2000 to some other victim.
- Martin D., Langley, BC, canada