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3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,216 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge body / paint problems

body / paint problem

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2013 Ford Edge Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #40

Sep 092014

Edge

  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Ford Edge. The contact started the vehicle and the warning indicator displayed that the front driver side door was ajar even though all four doors were closed securely. The four doors failed to lock when the failure occurred. The vehicle was taken to the dealer and repaired. The contact was uncertain of the specific part that was replaced; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

- Louisville, KY, USA

problem #39

Aug 012015

Edge

  • 63,000 miles
The contact owns a 2013 Ford Edge. When the contact entered the vehicle and closed the door, the instrument panel indicated that the driver door was not locked. The vehicle was taken to the dealer where it was diagnosed that the door sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 63,000. The VIN was not available.

- Amory, MS, USA

problem #38

Jul 312015

Edge

  • 40,000 miles
The contact owns a 2013 Ford Edge. The contact stated that the rear door ajar light illuminated causing the doors not to be able to lock or unlock automatically. The interior lights also remained illuminated, causing the battery to fail prematurely. The vehicle was taken to the dealer where a failure code was located at the rear door locks. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 40,000.

- Long Beach , CA, USA

problem #37

Aug 032015

Edge 6-cyl

  • miles

A D V E R T I S E M E N T S

Left rear door ajar warning message stays on, even when the door is closed. The interior/dome lights stay on while driving, even at night time, so it is hard to see to drive. The dome lights stay on as even after the car is parked and turned off. The doors do not lock while we are inside our vehicle. This is a huge safety issue for myself, and my growing family. For one, not being able to lock the doors to keep ourselves protected and safe inside our vehicle has me very concerned. This vehicle is suppose to be our family car that I feel safe and secure in with my spouse and children. Also, driving at night while the dome lights continue to stay on prevents me from seeing everything properly at night. I seriously fear for the safety of my family while driving this vehicle this way. This is our family car that needs this door latched replaced due to a faulty latch. Please, send out the recall. Help me protect my family and those around me from any accidents that may happen due to this faulty door latch. I hope this reaches some one who can help prevent my family from any accidents, and who will help others stay safe that have this vehicle problem. Thank you for reading my cry for help.....updated 10-27-15 the consumer stated when the door was locked. The alarm kept going off, because the system was detecting the left rear door was opened. Also, the interior lights kept coming on for a while, and eventually they went out. They would come on periodically since the system sensed the left rear door was ajar. Updated 01/15/16.

- Oak Grove, KY, USA

problem #36

Jul 012015

Edge

  • 50,000 miles
The contact owns a 2013 Ford Edge. While driving at an unknown speed, the front driver side door ajar warning light illuminated erroneously indicating that the door was not secured. While the failure occurred, the interior light would remain on while driving and the door alarm chime. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

- Unionville, CT, USA

problem #35

Jun 062015

Edge

  • 56,000 miles
The contact owns a 2013 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.

- Lakeview, NY, USA

problem #34

Apr 012015

Edge

  • 82,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Edge. While driving 50 mph, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.

- Getzill, NY, USA

problem #33

May 262015

Edge 4-cyl

  • 36,700 miles
Door ajar sensor is on when door is closed, engine on and while driving. Door light consistently stays on when driving and door is closed. Updated 09/09/15 updated 12/9/2015

- Modesto, CA, USA

problem #32

Jun 222015

Edge

  • miles
The contact owns a 2013 Ford Edge. The contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. The failure recurred daily. The contact had to open and close the door numerous times before it finally locked. The vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unknown.

- Rincon, GA, USA

problem #31

Oct 152014

Edge

  • 33,000 miles
The contact owns a 2013 Ford Edge. While attempting to close the front driver side door, the door ajar and engine warning message appeared. In addition, the dome light remained illuminated. The contact had to close the front driver side door multiple times to get the message to stop displaying. The vehicle was taken to a dealer where it was diagnosed that the front driver side door sensor needed to be cleaned. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the driver side door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.

- Chesterfield , MI, USA

problem #30

May 012015

Edge

  • 46,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Edge. The contact stated that the instrument panel door warning light remained illuminated when the doors were secure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 46,000.

- Cedartown, GA, USA

problem #29

Jan 082014

Edge

  • 50,000 miles
The contact owns a 2013 Ford Edge. While operating the vehicle, the door ajar warning message for the front and rear driver side doors would display although the doors were completely secured. The contact also indicated that after turning the vehicle off and closing the doors, the battery would become drained due to the failure. The vehicle was taken to the dealer on multiple occasions and the door switches were cleaned and/or replaced but the failure would recurred approximately 10,000 miles later. In addition the contact indicated that due to the failure the doors were unable to be locked while operating the vehicle and the interior lights would remain on. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Rialto, CA, USA

problem #28

Apr 142015

Edge 6-cyl

  • Automatic transmission
  • 52,000 miles
The contact owns a 2013 Ford Edge. The contact stated that the front driver side door ajar warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000. Updated 6/11/15

- Ocala , FL, USA

problem #27

Apr 012015

Edge

  • 45,000 miles
Drivers side door has a door ajar alarm when door is closed tightly. Lights stay on and doors do not lock.

- Dubuque, IA, USA

problem #26

Apr 022015

Edge 6-cyl

  • 70,120 miles
Door ajar light stays on even when door is closed the interior dome lights will not go off.

- Daleville, VA, USA

problem #25

Mar 272015

Edge

  • 45,000 miles
When the driver's door is closed the door ajar sensor remains on although the door is definitely closed. The door has to be slammed shut anywhere from 3-7 times before the door ajar sensor shuts off. At times it shuts off and while driving it comes back on. If the sensor remains on the doors will not automatically lock.

- Bridgewater, NJ, USA

problem #24

Mar 312015

Edge 6-cyl

  • 44,000 miles
The contact owns a 2013 Ford Edge. After starting the vehicle, the door ajar and shift into park warning indicators illuminated and the door chime indicator sounded after all of the doors were closed. The interior lights remained illuminated the entire time. The failure recurred on several occasions. The vehicle was taken to the dealer who diagnosed that the wiring harness and switch in the driver's door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 44,000. Updated 5/19/15 updated 7/1/2015

- Knoxville, TN, USA

problem #23

Mar 142014

Edge

  • 20,000 miles
Bought my car in February of 2014. (we were the 2nd owners. Not sure if previous owners experienced trouble before they traded the car in.) almost immediately we started having issues with "door ajar" lights staying on which caused the interior lights to stay on while driving down the road. It also doesn't allow the doors to lock themselves automatically when driving. We had sensors replaced by Ford on both front doors after a lot of back and forth with them last year. Now we are having trouble with a sensor on one of the back doors that's causing all the same problems as last time only this time we are also having trouble with interior lights coming on and going off on their own while the car is sitting parked. Nobody likes a dead battery. This is a serious issue that needs to be addressed. Right now this is a warranty issue for me but will eventually cost around $500 a pop to fix and more importantly it poses a safety issue for the children riding in my car if their door doesn't latch properly & I don't know it because I assume it's just the sensor acting up again. Please help get this sensor recalled. Ford has no intention of doing it.

- Greenwood, AR, USA

problem #22

Apr 032015

Edge 4-cyl

  • 46,000 miles
Driver's door is shut tightly, but "driver door ajar" light keeps coming up intermittently. Also, dome lights stay on and warning sounds. Started off occasionally doing this, now is doing practically every time you go to start the engine.

- Mukwonago, WI, USA

problem #21

Mar 032015

Edge

  • miles
The door latch on the 2013 Ford Edge is faulty, and continually has to be replaced. This is the second time in 6 months we have had to have this replaced, and this time, we are 3000 miles over our warranty, and are having to go out of pocket for this - an expense of over $300. Additionally, because the door latch doesn't work correctly, it continually causes the interior lights of the cart to stay on, which has caused the battery to deplete, and we are now facing the charge for a new battery as well in order to get our vehicle in working order. Lastly, Ford informed us today that the factory battery that they installed is "too small" for this size vehicle, and a larger capacity battery should be put in its place. We purchased this car new, and issues like this make us feel as if we've purchased a lemon. Ford is now charging us for a part that is clearly poorly manufactured, and as a consequence, causing us to buy additional parts like batteries to support their mistakes.

- Pflugerville, TX, USA

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