This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Ford Edge on several occasions loses all engine power. The RPM's drop to about 600 and depressing the accelerator has no effect on the RPM's. the 5 times it happened during the month of October 2016 I was traveling at speeds ranging from 40 to 50 mph. Fortunately, I was able to safely coast to the nearest shoulder without incident. The potential for a catastrophic incident is obvious.
The contact owns a 2013 Ford Edge. While the engine was operating, the odor of fuel was present inside and outside the vehicle. Upon inspection, it was discovered that fuel leaked from a fuel line under the hood. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000. Updated 01/10/17 consumer stated she could smell gasoline coming through heat vents when she out of the car could smell gas outside front end of car. Husband looked under the hood and gas spewing from a hose on top of the motor on to exhaust manifold. Louisburg Ford charged $600 to fix the defect saying there was no recall and wouldn't cover cost of repair and not concerned of possible out come if this caused explosion. Updated 6/25/18
Fuel odor in cabin. Every time I put gasoline on it, when trying to turn on, it fails and I have to try several times. While parked it turn off by it self and a red notification saying something like oil pressure appears. I went to dealer and they say is ok. I entered the VIN in your site and there are 2 recalls. Dealer never contact me about that.
Three occurrences: Driving 30 mph, all forward movement stopped. Engine wrench came on, no power, no RPM, no response. Had to cross 3 lanes of traffic (coasting) to prevent us being T-boned in the intersection. Next : driving 70 mph on the interstate. Same thing happened, all power stopped, nearly run over by an 18 wheeler. Had to coast to the side of the interstate. Third : the very next day, same thing happened on a country road. No traffic. No near miss this time. Had it fixed at Ford the following day. Cost nearly $250. Research shows that Ford has replaced 1.6 million electronic throttle bodies. This needs recalled. I'm fighting Ford for a refund that I paid for. I had to have my family safe. Please hit Ford hard. This is very dangerous. I think they've had a recall on Fusion / escape. Why not Edge. I'd like to know how many Edge vehicles have had etb replaced.
Was driving approx. 45 mph coming thru a 5 corners major intersection at peak traffic time of 5:15pm. Driving on state farm to market road in town of 100K residents. Had been driving approx. 3 miles. Temp in 80's, roads dry. Complete loss of power, nearly rear ended. Car crept a little, moved to middle turn lane, strong forward lurch/jerk, yellow wrench light on. Put car in park, turned it off. Tried to start, nothing. Sat about a minute, tried, started. Limped to parking lot. Turned vehicle off, sat for about 20 minutes. Then took route home going thru subdivisions where stall would not jeapordize life. Could not drive to dealer as that would involve highway, and risk of fatal accident. I was very fortunate today, have never been that scared driving a vehicle in 40 yrs of driving.
- League City, TX, USA
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The contact owns a 2013 Ford Edge. After the vehicle was refueled, the contact discovered that fuel was leaking without warning. The vehicle was taken to a dealer where it was diagnosed that the fuel filler pipe needed to be replaced. The vehicle was repaired. In addition, when the vehicle was shut off, the instrument panel remained illuminated and caused the battery to become inoperable. The vehicle was taken to the dealer on two separate occasions where it was diagnosed that the door ajar switch needed to be cleaned and replaced. The vehicle was repaired. The contact also mentioned that the heating system failed to operate without warning. The vehicle was taken back to the dealer where it was diagnosed that the heating system needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 29,338.
Driving down a city street. Stopped at a light and when it was green we got up to about 45 mph, the car started sputtering would not accelerate. It went into limp mode and we had to pull over into the turn lane. We could not drive the vehicle and had to be towed to a dealer. Dealer advised faulty throttle body which I understand is a known issue.
Driver door ajar always on, sometimes doors want lock with door ajar, makes car unsafe inside lights stay on, unsafe. Engine light on, has came on twice while driving on highway, first code check evap emission system.
While the vehicle was in motion, driving down a state highway, it stopped responding to pressure on the accelerator.a light on the dash advised me to check the manual. I had to pull off the road, turn off the engine, then restart it, which reset the throttle an allowed me to continue home. This process was repeated three times on the interstate on my way to work. I had the same problem in January, when the dealership couldn't find the problem, and sent me home in a faulty vehicle, only to have it delivered to them via tow truck a day later, resulting in them replacing the throttle body. Five months later, I have the same problem, but the car is out of warranty, so they wont replace it. They do, however want to charge me a $120 diagnostic fee, after I told them exactly what the problem was. This has put my life in danger a total of six times, to date. It is a known problem. There should be a recall.
Takata recall: Driver side door sensor indicator stays on which causes the interior light to stay on. At night it's very difficult to see will backing up this is very unsafe and has cause me to back into trash can. I'm very fortunate it wasn't a person or vehicle. My doors will not lock this can be very dangerous due to the fact I Transport down some high crime areas. Also my gas cap seal doesn't seal properly when I get gas my car is hard to start.
The door open sensor comes on when I am driving when the door is actually closed and then the interior light comes on, it will also come on when I am parked when it is closed. I had it replaced within the last year and it is doing exactly the same thing again. Also when my Edge is parked in the garage overnight it will smell like fuel in the mornings. It smells like there is a leak.
My car would just cut off loosing all power. No brakes no steering! mostly at slow or idol speeds, turning into traffic this was a large problem. It seems that through google searching it is a large problem for Ford. This needs to be addressed and Ford needs to fix the problem before someone is killed if it hasn't already happened.
When driving my car the engine will go to idle with no warning. I can be making a turn, accelerating, or just cruising at speed. This has been recalled on most all other Ford vehicles. I could just get it replaced, but the issues is not only the throttle body, its the programming. If it finds an issue with the throttle body it gives up, and stalls. In the recalled Ford with this they have changed the programming so it keeps trying to accelerate, not just give up. With that being said there is no point to change it, it will only happen again after I spend $1000 to fix it. This is very dangerous! the first time I was making a left in to traffic and it cut out, lucky for everyone they had enough time to stop before I got T-boned my 3 lanes of traffic. Ford will not rectify this issue until more people die! please help with an investigation! codes given by obd2 are P2111 and P2112. At the same time. Thank you.
On October 20, 2015 while driving the car on a residential street it suddenly lost power. Engine continued to run very rough, sputtering. Accelerator would not make the car speed up or increase RPM. "wrench" symbol popped on.got car towed to dealership. While waiting to hear on car, researched symptoms and found many other similar complaints that probably is throttle body assembly failure. Dealership had car 2 days, could not replicate problem so they did nothing. Service rep told me it sounded like throttle body assembly failure and to wait for it to happen again and then bring it in. Said it would happen again and then would happen more often. I am scared to drive this car on the highway and don't know why this part has not been recalled. This car was my dream car and now I am stuck with a nightmare. I want Ford to recall or do a "customer satisfaction campaign" and replace the part so I can have a vehicle that I can drive confidently. I feel this has the potential to be more than an inconvenience and could be deadly. Ford, stand by me!
Vehicle will randomly go to idle. At any speed, I was recently making a left turn through traffic and it died. Trouble codes are P2111, and P2112. This is the same problem as the rest of the Ford that had the recall. The Ford dealer I called acknowledged this problem, but said it would be $1000 to fix. This problem happens very often, and needs to be addressed for the Ford Edge. This is a very dangerous issue!
The first incident happened: I was pulling out into traffic, when the car pretty well just shut down. It did not go into limp mode. I was stopped right in the middle of oncoming traffic. The engine was shaking violently with no power at all. I was unable to move. Thankfully there were no oncoming vehicles at this time. I had to shut the car off and restart it, and it went like nothing ever happened. Unfortunately all the warning lights and the such went off on restart. I took the vehicle to the Ford house here. They said they could not replicate the issue and the computer did not have any error codes. So there was nothing they could do. At this time it did it highly intermittently and far between each time. So it went on like that for about the last year. It got to the point though you couldnt drive anywhere with out it happening. I wouldn't even let my wife drive the car, due to this issue or my kids to ride in it. Recently it started doing it alot more often. So, finally I could take it to the Ford house and they could replicate it. Took it over to the shop this morning, drove 15 miles and the car shut down 7 times in traffic. Finally after a year and a half of being unable to replicate the issue, it did it while they were driving it. The throttle body was the culprit. I knew it, they knew it, all along and refused to fix it. Now they had to fix it. Figured it would be covered under their extended warranty on throttle body failures. Nope, I had to shell out $600 for a part that Ford and the NHTSA knew was a bad part.
The vehicle stalled in heavy traffic and would not move even though the engine was idling roughly. The check engine wrench was illuminated. After managing to finally get to the side of the road without being hit, turned the vehicle off, waited for approximately five minutes and restarted the vehicle. The vehicle then ran fine and the wrench light went out. The same problem occurred several times becoming more frequent. Each time I went to the dealer but no code was stored in the computer. Finally the dealer replaced the throttle body and the problem has not repeated. Dealer said it was a know problem which is why they replaced the throttle body even though there was no stored engine code after repeated incidents. This is a potentially deadly problem if it happens on the interstate!
While driving down the interstate I suddenly lost acceleration and stalled. I had to get it replaced costing 800. If conditions would of been different, others to include myself could of gotten hurt or killed.
Woke up sun morning opened basement door smelled the odor of gasoline opened door to garage heavy odor of gasoline removed car from garage saw dripping of gasoline from gas tank called fire dept they came put down gasoline absorbent and said small leek coming from gas tank nothing they can do told to call towing and remove car mon aaa removed car and took to Ford dealer weislander Ford in point pleasant was informed that there is a hole in the gas tank and I would have to pay approx. $5000 to have it fixed and it would take 4 months before they would receive the tank from a friend I found out there was a recall on 2012 & 2013 Ford Edge gas tanks I called the dealership and they said that VIN# was not on the recall list and the hole was caused by me my wife who drives this car said she did not hit anything I find it hard to believe that if you hit an object on the road you would only get a small drip from the gas tank
This is now the second time I've lost all power while driving. The car completely shuts down, steering becomes uncontrollable and the oil pressure light comes on. Car is at the dealership as I type and I'm being told the car has no codes of what happened. I'm not sure how a computer doesn't register a low oil pressure light or how it's not hard coded somewhere in the computer system that the car just cut out at 5mph. The first time I was okay as no one was in from of me. This time I almost wiped out 2 cars in a parking structure while on a down hill ramp.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA