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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
42,298 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford F-150 steering problems

steering problem

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2004 Ford F-150 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #29

Feb 162010


  • 70,000 miles


The contact owns a 2004 Ford F-150. The contact stated that the steering wheel would vibrate excessively when driving 40 mph and over. The vehicle would not remain in third gear when shifted and the interior of all four tires were worn prematurely. The tires were replaced at a local tire specialty facility and the contact was advised to rotate the tires every 2000-3000 miles. In addition, the contact stated that the vehicle would exhibit an unusual knocking from the top portion of the engine. The rear brake light above the crew cab would become filled with water that was leaking into the vehicle. Also when accelerating to highway speeds, the vehicle would become resistant to acceleration. The contact would have to depress the accelerator pedal abruptly. When doing so, the check engine warning light would illuminate and the vehicle would vibrate violently. The contact believed there was an issue with the fuel gauge and tank. The vehicle was not repaired. The failure mileage was approximately 70,000 and the current mileage was 98,000.

- Freemont , CA, USA

problem #28

Jan 012010


  • 98,000 miles
Steering became very hard intermittently. I thought that I had a power steering problem. Steering would not return to center when completing turns and froze up on turns at low speed. Took to dealer and advised that universals in steering shaft were rusted frozen. Truck had 98,000 miles. A friend with a 2007 F-150 with 50,000 miles had same problem. This is a very dangerous situation, since it was difficult to control the vehicle in turns.

- Stratham, NH, USA

problem #27

Mar 302010

F-150 4WD 8-cyl

  • 79,000 miles
2004 Ford F-150 VIN#[xxx]. I was having a problem steering the vehicle and thought it was the steering fluid/pump. Pump and fluid were find but, they problem continued and I was having considerable issues trying to steer. Vehicle was taken to my local repair shop. All tire on staten island New York. Phone# 718 447-3400. The problem was diagnosed and repaired. The lower steering assmebly was broken. This shaft is part #8L3Z3B676B. I was informed by one of the shop managers that this is a common problem and that he was repairing a second Ford a Ford Excursion with the same shaft. He further stated that he has repaired several in the last few months. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Staten Island, NY, USA

problem #26

Mar 032010

F-150 8-cyl

  • miles


Shaft assembly part #8L32-3B676-B on Ford F-150 needed to be replaced. Mechanic told me there was a technical service bulletin (tsb). Steering wheel would stick badly when making turns causing two near accidents.

- New Lenox, IL, USA

problem #25

Jun 232008


  • 52,987 miles
I have a 2004 F150 pu I purchased the truck used, supposedly a demo. Driving home the steering locked up I thought maybe a belt after nursing the truck home I looked and the belt was intact I got some info from a mechanic friend he suggested the power steering pump I changed that (the truck is no longer under warranty it only has 52000 miles on it) after checking it out further I noticed it has two different style tierods on it and noticed that both upper ball joints ar bad the truck was a just inspected in Nov. Nothing was said that the was any trouble with anything any way I tried to E mail Ford customer relations center I was told to contact dealer( I had problems with another Ford truck and when I complained about that truck the manger told me I was nuts his service than test drove the truck and stated that there was a problem with the shimmy in the front end of the truck but could not find cause)so I did not talk to this person my point is with only 52,000 miles on it the ball joints should not be bad and should not have to be replaced and with paying 500. A month for a payment I cannot afford to repair the truck on my own(or should not have to) can you help in any way?

- Yorkshire, NY, USA

problem #24

Mar 172008

F-150 4WD 8-cyl

  • Automatic transmission
  • miles
2004 F150 Triton needed to have steering shaft assembly replaced. Strong burning smell. Difficulty steering. Leaking steering fluid. Part #8L3Z*3B676 was removed and replaced @ C wimerley..49047.

- Dowagiac, MI, USA

problem #23

Oct 262005

F-150 8-cyl

  • Automatic transmission
  • 8,016 miles


Terrific vibrations/shimmies at speeds from 55-70 mph. Steering wheel shakes and vibrations felt through out the vehicle. Have had vehicle in to Ford for warranty repair 6 times. The vehicle is at the dealer right now and has been there 3 days. (10/17-10/18-10/19 and who know how much longer.) when it vibrates and shakes we have to slow down and pull off the freeway. This has been ongoing since the vehicle had only 8,000 miles on it and it only has 20,500 on it now. The incidence of vibrating/shaking is getting more and more frequent.--this vehicle is not safe in this condition.

- Beverly Hills, FL, USA

problem #22

Aug 062007

F-150 8-cyl

  • Automatic transmission
  • 41,050 miles
I have owned the truck for approx. 7 weeks. During the test drive I noticed a vibration starting around 55 mph. The truck had 41000 miles on it. The dealer agreed to balance the tires. After balancing the problem still occurred. It gets severe around 70-74 mph with steering wheel vibrations. I will be taking the truck into the shop for the 45000 mile service within two weeks and will be talking to the service dept.

- Calhoun, GA, USA

problem #21

Oct 042006


  • Automatic transmission
  • miles
I have just left my dealer with some disappointing news. The vibration I am encountering with my 04 F150 is due to the wheel hubs being engineered out of acceptable tolerance. That is to say the issue has been fixed for the 05 and 06 models. It has been explained to me that the wheels and hubs must be "indexed" for the bottom basemant price of $396. This process will have to be done everytime you move or replace a tire. Ford has indicated to me that this is the only fix for the steering wheel vibration and that the consumers are financially responsible for this process although it is their engineering foul up. It was also indicated that they would do the indexing for a reduced amount as long as I purchase my tires and my rotations from them! luckily my dealer has enough good sense to do this process (one that should by the way never have to be done) for free. Of the 26 vehichles I ahve owned, I have never and I mean never had to or heard of indexing the wheels and hubs in order to get my car to quit shaking!!! you can reference this information from the Ford Motor Company technical service bulletin #06-12-02

- Irving, TX, USA

problem #20

Jun 202004

F-150 4WD 8-cyl

  • Automatic transmission
  • 7,000 miles
I purchased my Ford F-150 as a demo in 2004. The truck has been back to the dealership at least 5 times for a vibration over 60 miles/hr. The truck now has just over 46,000 miles and I just put the 4th set of tires on the truck. The dealership states there is nothing they can do. I have read many online forums about the same complaints with this Ford truck. Two weeks ago I spent over $1000 dollars on tires and alignment, the vibration is still present. My next step is to file for the lemon law.

- Connellsville, PA, USA

problem #19

Jan 242006

F-150 4WD 8-cyl

  • Automatic transmission
  • 22,000 miles


Regarding 2004 Ford F150 4X4 pickup: Several months ago I experienced steering problems. Our local dealer fixed a problem with the front brakes. He stated that they have had a number of 2004 4X4 pickups with the same problem, though there has been no recall. Last week the vehicle crashed, which resulted in serious injuries (multiple head fractures) to my wife, and the vehicle being totaled. I was driving on a straight two-lane country road, up a slight graded. Suddenly the vehicle turned sharply to the left. It made a 180 degree turn, and skidded sideways (over the center crown) across the road and broadsided a power pole. The pole struck the passenger-side door, effectively caving it in and causing the injuries. Days later I inspected the vehicle. I noticed (and photographed) that the left front wheel was resting against the brake caliper housing. There was no damage evident to explain this. I did observe that the right front wheel had a clearance between it and the right brake housing. Note that there is no collision damage to the left side or front portion of the truck. The fact that the vehicle seemed to pivot on the left front wheel would be consistent with the brake suddenly grabbing.

- Surry, ME, USA

problem #18

Nov 012005

F-150 8-cyl

  • Automatic transmission
  • 24,600 miles
The consumer lost control of the truck when driving at 20 mph and hit a lamp post. The steering bolt joint came off and the wheel turned to the right, hitting first the curb then the post. The wheel reached the right one pointing to the right, and the left one pointing to the left. The post was not damaged, but the truck was lightly damage due to the low speed. Updated 12/07/05.

- Chula Vista, CA, USA

problem #17

Jul 022005

F-150 4WD 8-cyl

  • Automatic transmission
  • 10,464 miles
2004 F150 super crew 4X4 with vibration and tension changes in steering wheel. Have taken to two different dealerships multiple times each without resolution. Tires have been rotated and balanced numerous times, road force tested, damper kit installed, drive shart re-indexed, tried new tires but made problem worse. Also told by dealership to drive it for awhile and see if it goes away.

- Rocky River, OH, USA

problem #16

Jun 102005

F-150 8-cyl

  • Automatic transmission
  • 74 miles
2004 F150 XLT severe driveline vibration between 40-60 mph. This vibration is more pronounced when towing or hauling a heavy load. This vehicle has been to back to the dealer 9 times in the last eight months for this condition. Three sets of tires and two sets of wheels have been on this truck, road force tire balancing has been tried several times with no apparent correction for this condition in sight.

- Jackson, TN, USA

problem #15

Oct 022004

F-150 8-cyl

  • 200 miles
Steering wheel vibrates at speed range 60-75 mph. So far all attempts at repair by Ford dealership have failed. Last attempt was to road force balance tires. Truck has approximately 8000 miles

- Perkinston, MS, USA

problem #14

Jan 012005


  • miles
While driving in heavy traffic the steering wheel locked up and the vehicle veered to the right. The engine light had come on another occasion.

- Casco, ME, USA

problem #13

Jul 202004

F-150 8-cyl

  • Automatic transmission
  • 4 miles
Steering wheel vibration at 65 to 70 mph. Followed tsb 4-25-8 which did not resolve the problem. Ford dealers have been unable to fix the vibration issue. Experiencing excessive tire wear, Ford has extended tire warranty to 36,000 miles.

- Chandler, AZ, USA

problem #12

Sep 252004

F-150 4WD 8-cyl

  • Automatic transmission
  • 25 miles
Hood appears to be loose enough to fly off vehicle at highway speeds. Weak hinges. Steering wheel vibration/nibble at any speed.

- Mccalla, AL, USA

problem #11

Jan 012004

F-150 4WD 8-cyl

  • Automatic transmission
  • 3,000 miles
Vehicle vibration and very noticeable steering wheel shimmy/nibble at highway speeds above 45 mph. Bad vibration when braking. In February 2004, beginning at approximately 3000 miles, I had vehicle checked/serviced several times by Ford dealership service department. Was told to keep driving it until it gets broken in (suggested about 12-15,000 miles). Diagnoses ranged from warped brake rotors to "tires slipping on the rims." Vehicle now has 31,000miles and the problem still has not been resolved.

- San Antonio, TX, USA

problem #10

Apr 052004

F-150 4WD 8-cyl

  • Automatic transmission
  • miles
The vehicle has extreme vibration at 60 miles per hour causing the steering to shake making the ability to control the vehicle difficult. The consumer has taken the vehicle to the dealer for repair for a total of 6 times, but the cause is undetermined.

- Manassas, VA, USA

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