This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle suddenly lost acceleration power. The contact also stated that the failure recurred intermittently. The vehicle was taken to multiple dealers where the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 85,000. The VIN was not available.
Well I have an issue with my trucks I have purchased from Ford. Well in August of 2011 I purchased the new F150 with ecoboost. The truck drove like a dream for a while then I started having issue, with the transmission, then engine losing power. This happen about 4 time during the life of the truck.the last time was in January 2013, it was the last straw for me. The reprogrammed the trans/computer and put a wind deflector in the front of the intercool. Still lost power on a road trip on the way back home from S Carolina. Mind you the truck was in the shop for tran/engine/the right fender had to be adjusted it was misaligned, the bed of the truck same thing. This lost of power almost caused me to have a accident because I was merging onto the highway. I also had to sunroof replaced as it was vibrating the whole truck when moving. The driver seat track was replaced and the sliding glass window in the back was replaced too. The defrost stopped then the window stopped sliding. I stopped driving the truck so I could get rid of it I have a 2013 limited and have some of the same issue. Now that I have a new 2013 vehicle I experience some of the same issue.
Loss of significant power under slight to moderate acceleration, engine shutters violently, shakes and miss-fires. Check engine light flashes. Engine seems to run on 50% power loss, letting off accelerator for awhile then engine seems to recover temporarily until additional power is needed. Unable to have any confidence to pass any vehicles on grades. Quite possible for complete power loss under full acceleration as the engine misses so bad that it actually slows down and looses RPM's. I have owned this truck since new. Symptoms started in dry climate, no rain and have continued to get worse as I have entered into rainy areas with humidity.
Went on a 350 mile trip, I was at a stop light and when I went to accelerate the truck lost all power. I have one of the ecoboost engines. The engine did fix itself and I continued with no other problem, this is the first time I experienced this problem. 2011 Ford F150 king ranch.
Second occurrence of the engine losing power while towing a camper over 100+ miles at highway speeds then adding power to climb a hill. Driving 65 mph on the highway, over a 1.5-2 hrs drive, approaching a hill while towing a camper, accelerated to climb the hill and the vehicle again, dropped from 65 to 40 mph in about 30 seconds. Engine stuttered and would not respond to throttle control to gain speed to climb the hill. Took vehicle into dealership no problem found, about a week later, there was an inefficient catalytic requiring the replacement of the left catalytic converter. This occurred post having the ecoboost fix that Ford Motor Company stated would resolve the problem and it is still occurring. Odbc 2 data logger captured the incident recording engine speed, engine RPM, and engine load (%).
- Rochester Hills, MI, USA
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Ecoboost engine. Loud clattering on cold start. Runs very rough, exhibits propensity to stall when idling, and very sluggish acceleration coupled with transmission issues. Example 1: coasting on the freeway with traffic around 40mph, shifted lanes, then made attempt to accelerate and pass another vehicle, but the vehicle did not downshift. Accelerator will be down to the floor, and truck will remain stuck in a low gear (like 6th) and go nowhere...zero acceleration...after a few more tries, and a few seconds later, the transmission will slam into 2nd gear, shaking the entire truck. At this point, the turbos kick in and the truck takes off like a rocket. Creates 2 dangerous situations, a potential rear-end accident by the lane change without acceleration, and then the sudden, rapid, unpredictable acceleration of being randomly thrown into 2nd gear. Seen various other incidents like this in other scenarios and various gears. Accelerating out of a traffic circle, or out of a turn, is an easy way to see the problem. Truck has basically lost its ability to accelerate/downshift on demand. Example 2: stopped at a stop sign. When I then proceed into intersection...acceleration is very slow, then all of a sudden turbos kick in resulting in rapid unpredictable acceleration. Often times, the wheels will spin, and if the road is dry, the truck will bounce up and down all over the road! accelerator will in the same position the entire time. I have rapidly accelerated towards cars that I didn't want to get that close to. I now have to stay even further away from cars to maintain a safe distance due to unpredictable acceleration. Frustrating, because the problem is frequent now, but inconsistent. I have 2 kids in booster seats, and now I have to be especially careful when I drive with them in this truck because I feel it's unsafe.
This is on the ecoboost F150. I was driving during a rain and had been around 70 miles. The weather was rainy. I went to pass a farm tractor on a 2 lane road and the vehicle stuttered and had no power to pass. I had to take evasive action and get back into my lane where there vehicle continued to sputter for approximately another 2 minutes. I took truck to Ford and they replaced a converter and cooler. Last Wednesday under similar conditions, the same thing happened again on a vacation trip. Oncoming traffic had to evade me as I tried to get back into my lane. It has been less than 10, 000 miles since last attempted repair was performed by dealer. Obviously the repair did not work and now I am left with a vehicle with an obvious design defect that Ford doesn't know how to correct. Under different circumstances, this could be a serious safety issue.
When getting on the highway with pedal all the way down start to get shutter at 4100 RPM through 2nd gear and then when it is in 3rd gear at the same RPM it will shutter even worse and then sometimes the check engine light will come on and start blinking for up to a min and then the truck will not move at all.
This truck has a very bad habit of loosing power and throttle response after driving for extended periods in heavy rain/high humidity. This problem occurred the second day I owned this truck (original owner) and has happened several more times over the past 2 years. The most recent time it occurred I was merging onto the highway and the truck started to shake and lost all power, I ran out of room to merge and had to steer to the right of a vehicle that was in the break down lane...I had nowhere to go! my dealer has attempted the service bulletin to correct this condition but to no avail. 3.5L ecoboost is a hazard to operate under the above listed condition not only to myself but other people on the highway!
When mild-accelerating to get to the highway speed limit of 75 my Ford F150 ecoboost started shaking at 55 mph and at 2,500 RPM my truck starts shaking and was unable to control. I had to exit the highway and drive at a lower speed I figured it was another engine misfire that I had replaced recently on 8/2/13. I then proceed to try again on the freeway and at 55pmh it again started to shake and rattle cause me to drive on the feeder road for the remainder of my trip to work.
Six months after I bought my truck I noticed a shuttering and hesitation while I was on the highway. The shuttering happens when I am cruising at 55-60 mph. More noticeably when the truck is climbing a slight incline on the road while lightly accelerating to maintain 60 mph. I had the dealer look at it 3 times in the last 2 years. The first time they reprogrammed the transmission and the computer. It did not solve the problem. Brought it back the second time and I went for a ride with the technician and he noticed the shuttering. He said there was no engine light and no codes to find out what the problem is. Finally the third time they said Ford is aware of the problem and there engineers are trying to find a solution. I also had problems with my transmission. I was slowing down to come to a stop and the transmission downshifted so hard I thought I got rear ended by the vehicle behind me.
The first time this happened, my husband was pulling out into a center turn lane in order to merge with traffic and the motor cut out and bogged down. Just four days later, I had the same experience where the motor completely cut out while I was going through a yield sign, slowing down, and then getting on the accelerator to increase speed. I counted between 3-5 seconds before the truck started accelerating again. This is very dangerous and had someone been right behind me it could've been a bad wreck. It happened to me this first time right after I picked my truck up from the dealership and them telling me my VIN didn't qualify for the tsb with replacing the cac (intercooler) and adding the air deflector plate. I have since gone to a second dealership and they are performing the tsb for me after having my truck for 5 days now, and being able to reproduce the problem easily. I hope this fixes it. I've already had a check engine light come on and my driver's side catalytic converter was replaced. I've had numerous leaks all under the 36,000 mile warranty - front main seal, transmission leak, rear diff leak, and even some deteriorating rubber gaskets in the doors, and am seriously questioning Ford's quality these days.
This truck has the 3.5 liter V6 ecoboost engine. The truck is company owned by wl hall co. I was accelerating while attempting to pass another vehicle. The vehicle lost power then started to shake, shudder and jerk. The check engine light came on and the vehicle's engine started to run very roughly. This happened again at approximately 9,700 miles, 28,000 miles and 60,000 miles. Ford has attempted to fix the issue three times. The truck will be going in for service for this issue a fourth time. Due to improper performance, this issue almost caused an accident this last time. There have also been numerous incidents over the life of the vehicle where it did not shift properly and dropped power, but then the vehicle corrected itself.
When I went to accelerate the motor started to skip and lost power the light came on. This has now happen on 5 different time two times while pulling a 5th wheel camper in the rain causing traffic to make evasive moves to keep from running us over.
The first problem was while driving on the interstate at around 70mph it felt like I was rear ended and pretty hard. I looked around and there were no cars nearby. In about 2 minutes it did it again and again the started to be intermittent. I took it to the shop the replaced coil pack and plugs and sent me on my way. I did not make it 2 miles down the road when the engine started to shudder. Took truck back they kept it for weeks then said it was fixed. They had installed the shield per the tsb and again sent me on my way. Within 1 mile it did it again and I waited to take it back as I needed my truck for work and they were giving me tiny SUV loaner cars. This time they replaced intercooler after weeks and weeks of it sitting there. This happened approx. 12 times. During this time I sent letters about my concerns to every person on the board of directors at Ford with no response. The customer service manager for Ford not only avoided my calls and would not reply to me then I tried to escalate above her and reached a very arrogant jerk that blew me off. Once finally getting a reply from [xxx] I got the reply I have expected. The corporate blow off! Ford does not let you get past csm. This has been going on for over 7 months. I had enough so decided to try to sell this death trap and dealerships were low balling me do to the known issues. When leaving a dealership and trying to cross a rural hwy the truck lost power and I was nervously slamming the gas pedal to the floor and nothing happened. I had a dump truck coming at me blowing its air horns. The truck started to go but barely limping. This has now happened 3 more times and Ford denied this has happened to other trucks and that they knew of the problem. They now will not even work on the problem period I was told they are not allowed to try to repair these trucks at all. I have a very dangerous truck. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
We were traveling on a two lane road. We were following a slow moving tractor trailer. We had been traveling for about 3 hours. It had rained earlier and was humid. I accelerated to pass and was partially around the truck when the engine of my truck started misfiring and lost power. Luckily, I was able to limp it along and get back into my lane before having a problem with oncoming traffic. The motor in my truck is the 3.5 liter ecoboost. I have seen reports of this happening to this motor, but this is the first time it happened so dramatically to mine. I don't recall having traveled for any distance in these conditions with this truck. The truck is scheduled to have this problem looked at. It was explained to me that there are different repairs depending on how the truck is equipped. This was a very dangerous event and I believe this should have been taken care of before the incident happened. I have read of a possible recall of the trucks with these motors to rectify the problem. It is evident to me that this needs to be done before someone isn't as lucky as we were.
While traveling to Florida with family on vacation just coming out of mountains of Tennessee went to pass a 18 wheeler hit gas was going 60 truck started shaking slowing down had traffic behind no cel light or any other warning light on let off gas three times before I could accelerate normal again then happened again in Florida on I 75 on ramp had to let off two times before could accelerate.
Traveling on 4 lane highway during period of train, accelerated to pass vehicles, my truck eco-boost motor acceleration stagnated and vehicle began to shutter, was unable to pass, decelerated and stagnation stopped. Incident occurred when ever I tried to accelerated during active rain during a 9 hour interstate trip.
The contact owns a 2011 Ford F-150. The contact stated while he attempted to merge into highway traffic at 65 mph the vehicle hesitated and failed to accelerate without warning. The contact was able to avoid two near crashes and drive safely onto the emergency lane. The loss of power failure was also previously experienced while driving 50 mph and the wrench light illuminated. The vehicle was towed to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The VIN was not available. The vehicle was not repaired. The approximate failure and current mileage was 20,000.
A D V E R T I S E M E N T S
- Madison, WI, USA